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Wayfair Review

Saturday, February 4th

2023 Futon Store Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Wayfair Review 5 Star Rating


5 Star Rating
  • Priced from $98.99 to $2,299.99
  • Over 4,000 futons to choose from
  • 100-day free trial
  • Easy returns
  • Budget-friendly
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Wayfair was founded in 2011 by Niraj Shah and Steve Connie. It was originally called CSN Stores, and later became Wayfair. When first starting out, the business was run out of Steve's spare bedroom in Boston, Massachusetts. Today they have a headquarters building still located there - but definitely much larger than a bedroom.

Huge selection available

The selection offered for futons from Wayfair is extensive with over 4,000 options to choose from. They have a variety of price points, sure to appease every budget. They have items from chairs to couches, metal frames to upscale wood frames. They even have futons with additional storage included. The website is easy to navigate, and you are able to search by a variety of choices. These include color, fabric, size, type of finish, special offers and the list goes on. They also offer the option to add on expert assembly for an extra fee.

Free shipping

When shipping from Wayfair, if your package is under 150 pounds it will ship through UPS. Anything larger than 150 pounds will ship through a third party carrier. These are noted on the website before you purchase. Shipping times will be selected at checkout based on which level you decide to pay for. Typically for orders over $35 they offer free shipping, but that is not a guarantee. It will be listed on the product page if the futon will ship for free or have an additional cost. For larger items, there will be up to 3 additional days to ship the product.

Best Futons

100-night free trial

Wayfair offers a good return policy. As long as you have the original packaging and the item is unassembled, you have 30 days to return. For items that arrive damaged, you will need to alert Wayfair within 30 days of arrival. Every mattress comes with a 100-night free trial. So, you will be able to try out the futon mattress for 100 days before deciding if you want to keep it. If you decide to return or exchange it, the 100 days do not restart. When requesting a refund, also be aware that delivery fees will not be refunded.

Positive customer reviews

Wayfair has earned an A+ rating on the Better Business Bureau website. Customers have a lot of positive things to say about Wayfair. One person raved about the affordability and selection. She was able to redo an entire room and stay within budget. Another customer raved about how the customer service agent went above and beyond to help her with an issue. There were some negative reviews about returns, but the positive far outweighed the negatives here. The negative reviews included things like personality of customer service agents on the phone, ease of handling a return and speed of the entire process.

Quality website

Overall, Wayfair is a great company with a massive selection. They have a phenomenal free trial for the futon mattress and an excellent 30-day return policy on everything else. They are well thought of by consumers and have raving reviews. Their website is easy for consumers to use and is simple yet elegant - not your typical website by any means. When it comes to futons, Wayfair sets the industry standard They earn our highest rating.

Where is the Best Place to Buy a Futon?

Futons are a common piece of furniture to sleep on or relax. The convenience of having it be a chair or couch by day and a bed by night makes it a convenient addition to any house. Futons are great for an extra bed for company that can be left as a couch or chair during the day or when no one is using it. They are also fantastic for bedrooms that have limited space, since you can use it as a bed at night but save space during the day by making it back into a couch.

The mattress cover can be made out of several types of materials, such as microfiber, cotton, linen, velvet - the possibilities are almost endless. Futon mattresses are very similar to traditional mattresses but as an added bonus you can turn the mattress into a couch. Instead of purchasing a bed and a couch, a futon provides both of these pieces of furniture in one for an affordable price. Futon covers are interchangeable so you can update the look of your futon as often as you like.

The Best Futon Stores Compare Futon Stores Compare Futon Store Reviews What are the best Futon Stores Best Futon Store Reviews

Futon Store FAQ

Futons are a Japanese traditional style of bedding. They usually include a mattress and duvet because although they generally look like a couch, they can double as a bed. They look slightly different from a sofa bed since they are not completely upholstered. With a futon, the same cushion is used for the sofa as well as the bed.
Futons are versatile to match different house styles and room spaces. They come in big and small sizes that could either sit 2 people comfortably or look like a sectional and sit 3 or more people. It may have a wood or metal frame, be made of leather material, or a soft cotton or polyester. You can buy futons in all different colors to match the rest of your decor.
The first thing to do when selecting a futon is decide what your style is. Your futon will make a big statement in a room and you want to make sure it matches your other furniture and home decor. Next, decide if it will mostly be used for seating or sleeping. If you plan on having yourself or guests sleep on the futon often, you'll want to choose a soft one that is large enough for a good night's rest. Read reviews on the different futons available online to see which ones get high ratings for durability, comfort, and quality.
Yes! Like most other pieces of furniture, futons can usually be returned to furniture stores if it is unused and in new condition. Be sure to check the return policy at the store you purchase your futon from to see how many days you'll have to send it back. If the futon arrives damaged or otherwise unsatisfactory, the company will most likely pay for return shipping and replace the futon.
Since futons can be made of all different types of material, you'll want to read the instructions that come with it to see how to clean it. Like any other couch or upholstered chair, you'll likely find it is safest just to spot treat the futon. If you have a futon cover, you'll be able to throw it in the washing machine, which is especially convenient.
Depending on the size and material of your futon, they typically range from $200 to $600. One reason futons are so popular is because they are fairly inexpensive for something that serves dual purposes. During major holidays, you can usually get a great discount from furniture stores, so it would be wise to shop for a futon during this time for extra savings.
Since your futon is a big piece of furniture that will be used for seating, it helps to complete your look with throw pillows and/or a throw blanket. This can help tie in your color scheme and make the futon look appealing. If you plan to use the futon as a bed, you'll also need to find sheets, a pillow, and any necessary blankets for sleeping as well. If you want a slipcover on your futon, you can purchase one to make washing easier and to protect the material that the futon is made of.
One reason futon slipcovers are so popular is because you can change the color of your futon whenever you want! Say you have a brown futon with a white slipcover. If you get bored of the white look, you can remove it and have a brown futon. Or you could purchase another slipcover color to freshen up your space. This keeps your futon looking new and clean. If you want a completely different style of futon, you could donate or sell the one you have to buy a new one. Since they are fairly inexpensive, it's an easy piece of furniture to update every so often.
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Continued from above...

Traditionally a Japanese style of bedding, a futon consists of a mattress and duvet cover and both are able to be folded and stored away. In Japan, futons are used on a tatami, which is a type of mat. In the United States, typically a futon is used on a wooden or metal frame instead. Futons became popular in the USA in the 1980's and are traditionally thicker and harder to fold up than those in Japan.

There are many retailers to consider when going to shop for a futon, between small businesses, big box stores, online and even an app on your phone. There are a variety of style options to choose too. What color mattress do you need? Do you want a wood frame or a metal one? A chair futon, a couch futon or a bed futon? Once you have an idea of what you are looking for, we have helped narrow down the stores to shop from to find it.

As you consider where to purchase a futon from, here are some key items to look for:

  • Variety. How much inventory do you have to pick from to find what you are looking for?
  • Shipping. How fast will your futon arrive?
  • Returns. How smooth is the return process if you need to make a return or simply exchange your futon for any reason?
  • Reviews. What do others think of the company and are there any red flags to watch out for?
  • Uniqueness. What makes this store different from others? Is it a big box store or a small business?

To help you in finding the perfect futon for your home, Top Consumer Reviews has evaluated and ranked the top stores to shop from today. We're confident that this information will make your futon shopping experience fun and easy!

See the Best Futon Store
The Best Reviews of Futon Stores