Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

My Heritage Review

Monday, December 2nd

2024 Genealogy Service Reviews

My Heritage Review 2.5 Star Rating

My Heritage

2.5 Star Rating
  • Paid plans ranging from $129/year - $299/year
  • Free basic subscription
  • 30-day free trial with DNA kit purchase
  • 19.8 billion records available
  • "A+” Better Business Bureau rating

MyHeritage is an Israeli company that launched in 2003. It is a place to create your family tree or continue building one you've already made somewhere else. With the technology on their platform, you can repair, enhance, colorize, and even animate historical photos. They've been featured by The New York Times, TechCrunch, Good Morning America, and Fox News.

DNA kit

In addition to their platform capabilities, MyHeritage promotes their cheek swab DNA kit that reveals your ethnic background and could match you with newfound relatives. It analyzes 2,114 geographic regions and supports 42 languages. If you just want the DNA kit, it costs $39 plus the cost of shipping. If you're interested in that alongside all that MyHeritage has to offer, you could order it with a 30-day trial added on. This makes the most sense, so we recommend doing this if you're buying a DNA kit anyway.

Best Genealogy Services

4 package options

The cost to use MyHeritage is based on how many people you want listed in your family tree and the amount of records you need access to. To get started, you could just sign up for the free basic plan which allows you to create a family tree of up to 250 people. This comes with no other features, so you'll likely outgrow this plan really quickly. Your paid options from there include:

  • Premium: $129/year
    • 2,500 people in family tree
    • Priority support, support matches, and advanced DNA features
  • PremiumPlus: $209/year
    • Unlimited people in family tree
    • Everything in Premium plus instant discoveries and tree consistency checker
  • Data: $189/year
    • 250 people in family tree
    • 19.8 billion records, record matches, and save records to your tree
  • Complete: $299/year
    • Unlimited people in family tree
    • Everything in PremiumPlus and Data

Silly package choices

We don't love that the package options really leave you needing to spend $299/year in order to create your family tree and have access to the data you need. The way some of these plans are minced apart seems silly since anyone creating a family tree will likely need to add a lot of people and learn about who and what to add along the way. Committing to MyHeritage is pretty expensive at nearly $25/month. This may not be sustainable long-term for a lot of people.

Bring photos to life

A feature that makes MyHeritage unique is their Deep Nostalgia technology. This allows you to upload photos and bring them to life. You can fine tune coloring and see movements in the images as if the photo was a live version. Some people find this magical and love how it brings their ancestors to life. Others see it as a little creepy. It's totally dependent on the person, but we think it's a cool idea and you might have some fun playing around with it. If you aren't a subscriber, you'll have a MyHeritage watermark on your animations, but those with complete subscriptions won't have one at all and can use Deep Nostalgia for an unlimited amount of photos.

Best Genealogy Services

Mixed feedback

MyHeritage has mostly good reviews from their customers, but they are a bit more mixed than we've seen from our higher-rated genealogy sites. The positive things about this company usually have to do with their customer service. It seems like they are friendly, willing to help, and get things taken care of. However, some complain about billing issues after their free trial, slow delivery of DNA kits, and some glitches with family trees and the overall website. Luckily, they do have an "A+” rating from the Better Business Bureau, so we aren't overly concerned that this company is a scam or unreliable.

Not a favorite choice

Besides Deep Nostalgia, MyHeritage doesn't seem to offer anything you can't get anywhere else. They are a bit pricey for our liking, especially when there are some companies that let you make family trees and access billions of records for free. MyHeritage seems like a company with good goals and motivation, but they just don't compare to some of their competitors.

Where is the Best Place to Discover Your Genealogy Online?

Everyone on earth seems to have an innate, yearning desire to deeply understand who they are and where they came from. One of the most exciting ways to dive into this is through genealogy. Learning about ancestors on both sides of the family, what areas of the world they lived in, and stories from their lives can give an indescribably profound sense of pride and self-worth to an individual.

Genealogy has become a fast growing hobby for people of all ages since it is easier than ever. No longer do you need to go to government agencies for vital documents or "cemetery hop” while trying to learn names and death dates of family members. It used to be a complex puzzle trying to trace your family lineage, but now there are incredible companies that have compiled billions of records and made it possible for people to easily create their own family tree.

The Best Genealogy Services Compare Genealogy Services Compare Genealogy Service Reviews What are the best Genealogy Services Best Genealogy Service Reviews

Genealogy Service FAQ

Genealogy is often referred to as family history: it's the study of your ancestors, lineage, and heritage. If you've ever wondered about where your grandparents came from, what family traits have been passed down through the years, or if you're related to someone famous, you've already been interested in genealogy.
There are a lot of reasons why people are interested in their genealogy. Some people are curious to verify old family stories about "the old country” or having "royal blood”. Others hope to connect with living relatives by tracing their ancestry; this is especially common for people who were adopted (or have parents/grandparents who were). And, a growing segment of genealogy researchers are hoping to get dual citizenship by documenting that their family tree has recent connections to another country.
Start with what you know: the names, birth/death dates and places of your parents and grandparents, if you have them. If you still have living relatives, they'll be one of your best sources of information. From there, choose an online genealogy platform that allows you to create a family tree and start entering the details you get. (Even guesses or approximations are okay when you're getting started.) Then, you'll use online databases to find documents that support those facts, like census records or birth certificates, if you don't already have them in your possession.
DNA testing is the biggest trend in genealogy right now, and with good reason: it's one of the most reliable ways to find living relatives, confirm suspected parentage, and even get ethnicity estimates. However, the science is still evolving, so be ready to take any results you get with a grain of salt.
You'll find everything from birth/death/marriage certificates to yearbook photos and beyond when you use a genealogy service. One of the most popular types of genealogical records is the US Census, which documents every household in the nation every 10 years. You can often find details about your relatives' educational level, income, how many children they had, and how long they had been married at the time. Even documents like draft registration records can tell you a person's height, weight, hair and eye color.
There are many genealogical records available at no cost, but the vast majority require you to pay to access them. You could pay for individual documents through county clerks' offices, but it usually makes more sense to subscribe to an online genealogy service that lets you search and view billions of records at your convenience. Most genealogy platforms also make it easy to connect with other people who might be doing research in the same part of the world or with the same family names, and to get help if you get stuck.
Not at all. You can get a subscription for anywhere from $10 to $25 per month, and there are usually discounts if you pay for your plan annually instead of monthly. Most genealogy sites also have different levels of service: for example, if you know that you only need access to records from the United States and not worldwide, you can probably choose a less costly plan than the all-inclusive package.
That's probably one of the most common questions asked by people who are interested in learning about their family tree. Most of us have heard that we descended from royalty, right? It's possible that those family stories are true, but you'll have to start by charting out your family tree to see if you connect with any famous people at some point in the past. The good news is that many famous family trees have already been established, which should make it easier to discover your connection (if there is one).
Compare the Best Reviews

Continued from above...

Through genealogy websites you can not only learn the names of the people in your family tree, but you can usually see pictures of them and view any documents that are attached to their records. You could spend days pouring over journal entries, news articles, and contributions from other family members about an ancestor. To learn about the people who paved the way for your existence is remarkable and will likely teach you more about yourself than you can imagine.

These online genealogy platforms provide you with instant access to vast databases of historical records, DNA databases, and family trees from the comfort of your own home. This accessibility makes genealogical research much more feasible for people with varying levels of experience and resources.

Once you find an online platform that gives you all the resources you need to do your own genealogy, you'll understand why this pastime is so addicting for people. Incredible things have transpired for people who have looked for lost family members and been able to reconnect through genealogy work. All it takes through most companies is to set up an account and get started.

When deciding which online genealogy service to spend your time and energy with, take the following things into consideration:

  • Variety of information. Does the company have a plethora of information that you easily search online? What types of records do they keep on file that you can view? How does the layout of all the information compare to other genealogy sites? You'll want to easily be able to sort through files and keep things organized.
  • Features. Can you easily create your own family tree? Or can you search for a family member and easily get connected with a tree that has been started for you? Are other family members able to contribute to your ancestors' information through uploading documents, photos, and stories?
  • Cost. Some of the best genealogy sites are completely free. But, there are valuable resources on today's popular paid sites as well. Does the company charge a one-time fee for access to your family tree? Or do you have to pay a subscription? What happens to your family tree if you cancel your membership? How does the price of one genealogy site compare to another?

Ready to research your genealogy? Top Consumer Reviews has reviewed and ranked the best places for you to get started on your personal family tree. We know this information will help you make life-changing discoveries that give you a deeper sense of who you are and an appreciation for those who came before you.

Compare Genealogy Services

Select any 2 Genealogy Services to compare them head to head

best-genealogy-services
  • FamilySearch
  • LegacyTree Genealogists
  • Ancestry
  • Genealogy Bank
  • Lineages
  • Find My Past
  • The USGenWeb Project
  • My Heritage
  • Archives
  • One Great Family
FamilySearch vs LegacyTree Genealogists FamilySearch vs Ancestry FamilySearch vs Genealogy Bank FamilySearch vs Lineages FamilySearch vs Find My Past FamilySearch vs The USGenWeb Project FamilySearch vs My Heritage FamilySearch vs Archives FamilySearch vs One Great Family LegacyTree Genealogists vs Ancestry LegacyTree Genealogists vs Genealogy Bank LegacyTree Genealogists vs Lineages LegacyTree Genealogists vs Find My Past LegacyTree Genealogists vs The USGenWeb Project LegacyTree Genealogists vs My Heritage LegacyTree Genealogists vs Archives LegacyTree Genealogists vs One Great Family Ancestry vs Genealogy Bank Ancestry vs Lineages Ancestry vs Find My Past Ancestry vs The USGenWeb Project Ancestry vs My Heritage Ancestry vs Archives Ancestry vs One Great Family Genealogy Bank vs Lineages Genealogy Bank vs Find My Past Genealogy Bank vs The USGenWeb Project Genealogy Bank vs My Heritage Genealogy Bank vs Archives Genealogy Bank vs One Great Family Lineages vs Find My Past Lineages vs The USGenWeb Project Lineages vs My Heritage Lineages vs Archives Lineages vs One Great Family Find My Past vs The USGenWeb Project Find My Past vs My Heritage Find My Past vs Archives Find My Past vs One Great Family The USGenWeb Project vs My Heritage The USGenWeb Project vs Archives The USGenWeb Project vs One Great Family My Heritage vs Archives My Heritage vs One Great Family Archives vs One Great Family
Compare the Best Genealogy Services
- VS -
Review the Best Genealogy Services
The Best Reviews of Genealogy Services