The 10 Best Gift Basket Companies
Where Can You Find the Best Gift Baskets?
Gift baskets are a lifesaver for people who want to give thoughtful, customized presents without spending hours shopping, wrapping, and coordinating. Whether you're celebrating a loved one's birthday, sending a thank-you gift to a business associate, or expressing sympathy during a difficult time, a gift basket can convey your message with care and creativity.
These curated packages are convenient and personal, solving the common problem of not knowing what to give or how to give it in a way that feels meaningful. Gift baskets vary widely in style, contents, and price, so you have the flexibility to find one that suits your recipient and your budget.
Tuesday, January 21st
2025 Gift Basket Company Reviews
Zingerman's
Looking for a delightful gift that's sure to impress? Zingerman's offers an incredible selection of gourmet gift baskets that showcase the best of Michigan's food scene and beyond. Their handcrafted approach means everything is fresh and carefully curated, from artisanal cheeses to heavenly baked goods. You'll appreciate their quirky, confident personality that shines through in their illustrations and product descriptions, plus their no-questions-asked guarantee takes all the stress out of gifting. After reviewing numerous gift basket services, we're convinced Zingerman's is the absolute best choice for sending a thoughtful, high-quality gift basket that recipients will genuinely love.
Design It Yourself Gift Baskets
If you're looking for a gift basket service that puts you in control, Design It Yourself Gift Baskets could be your answer. You can handpick every item that goes into your basket, though you're somewhat limited by their pre-set themes. If you want to shop from pre-assembled baskets, you can do that too. Their website feels a little dated (seriously, why can't we filter by price?), but their customer service and product quality are exceptional. Design It Yourself Gift Baskets' stellar reputation, generous satisfaction guarantee, and commitment to freshness earn them an excellent rating.
Baskits
Looking for unique gift baskets that go beyond the usual fruit-and-chocolate combo? Baskits, a Canadian company, offers everything from affordable stocking stuffers to ultra-luxe gift sets housed in gorgeous keepsake containers. While their website could use better filtering options to help you navigate their extensive catalog, the quality of their products is consistently impressive. You'll pay a premium for shipping to the US, and their return policy is stingier than competitors', but the "wow factor" of their carefully-curated collections makes up for these drawbacks. Baskits is not perfect, but they're definitely worth checking out for special occasions.
Gourmet Gift Baskets
Looking for a gift basket with some culinary flair? Gourmet Gift Baskets offers an impressive variety of unique food gifts, from classic snack assortments to creative themed baskets you won't find elsewhere. Their prices are competitive, starting at $35, and you can sometimes snag a 20% first-time buyer discount. While their website makes shopping easy and their selection is top-tier, their customer service and return policies might leave you frustrated if something goes wrong with your order. Based on some mixed customer feedback and limited return options, we give them a solid rating - they're worth considering for their special offerings, but not our top pick in the gift basket space.
Canterberry Gifts
If you're in the market for gift baskets, Canterberry Gifts offers decent value with their family-owned charm. You'll get competitive prices on their nearly 100 different themed baskets, from spa collections to snack assortments, with reasonable $9.95 flat-rate shipping. While their customer service is responsive and they excel at corporate orders, the limited 15-day return window and frequently out-of-stock items might give you pause. With their solid but imperfect performance, including empty category pages and unclear refund policies, we give them a good rating. They're good enough to try, but not quite great enough to "wow” compared with higher-ranking gift basket stores.
A Gift Inside
If you're looking to send a gift basket, A Gift Inside offers a decent selection of fruit and gourmet treats sourced from their historic California orchard. While their products seem high-quality and you can customize ribbons and messages, you'll have to deal with a clunky website that lacks basic filtering options and pay relatively steep shipping costs. The company's lack of third-party reviews and verified customer feedback makes it hard to fully trust their service, even though they have solid policies around substitutions and refunds. A Gift Inside isn't bad, but we can't enthusiastically recommend them for gift baskets without hearing from more of their customers.
1 800 Baskets
1-800-Baskets might seem like a safe choice given their connection to 1-800-Flowers, but you'd be better off shopping elsewhere. While they offer a decent variety of gift baskets for different occasions and a handy gift-finding tool, their shipping costs are steep and their customer service leaves much to be desired. The frequent delivery issues and product substitutions make it hard to trust that your gift will arrive as planned and pictured. With consistently poor customer ratings and better alternatives available, we suggest you explore other options for your gift-giving needs.
Gift Tree
GiftTree might catch your eye with their wide range of food and wine options and promises of corporate gifting expertise. While they've been around since the 1970s, their current service falls seriously short of expectations, with customers frequently reporting undersized portions, misleading product photos, and frustrating customer service experiences. Their shipping and return policies are pretty restrictive too - most items can't be returned, and delivery times are vague at best. We recommend looking elsewhere for gift baskets.
The Gift Basket Store
If you're looking for a gift basket service, The Gift Basket Store probably isn't your best bet. While they offer decent prices and same-day delivery options, their website is difficult to navigate as it lacks basic features like price filtering. The unclear satisfaction guarantee doesn't inspire confidence, especially since there's virtually no customer feedback available to gauge its reliability. With no standout features besides kosher options and no customer reviews, we recommend that you look at the gift basket options ranked higher on our list.
Harry & David
You should probably steer clear of Harry & David. While they've been around forever and offer an impressive variety of gift options, their acquisition by 1-800-Flowers has apparently led to a dramatic nosedive in quality. You'll likely face frustrating issues like misleading product photos, shipping delays, and customer service that's practically impossible to reach. Given their high prices and the strong likelihood of problems with your order, we have to give Harry & David one of our lowest ratings.
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Some are filled with gourmet foods like artisanal cheeses, chocolates, and wine, perfect for foodies or a romantic celebration. Others focus on themes, such as pampering spa products for a relaxing treat or practical items for new parents. While a few gift basket retailers allow you to create custom baskets, all offer pre-designed options for most occasions.
Not all gift basket companies are created equal, so it's important to be aware of differences in quality, delivery options, and pricing. Some gift basket services specialize in high-end offerings with luxury packaging, while others focus on affordability and practicality. Still others masquerade as high-end, baiting-and-switching customers with dollar store products instead of the gourmet treats they advertise. It can be hard to tell what kind of company you're dealing with on appearances alone, so it's important to look at what their past customers have said about them online.
When shopping for gift baskets online, keep the following considerations in mind to make sure both you and your giftee have a good experience:
- Quality of contents. Look for product listings with detailed descriptions and reviews to make sure the items included are high-quality and worth the price. Avoid services that use generic or low-value products, or that reserve the right to make substitutions without notifying you.
- Customization options. All gift basket services let you include a short note to your recipient, but if personalization is important to you, choose a service that lets you swap items, alter the packaging, or build your own basket.
- Delivery options. If your gift needs to arrive on time for a specific event, check for guaranteed delivery options. Make sure there are no order deadlines during busy seasons that would prevent your gift basket from arriving on time.
- Pricing and value. Compare your options to be sure you're getting a good balance of quality and affordability. Watch out for hidden fees, like extra shipping charges or customization costs.
- Customer feedback. Don't just read the refund policy - choose a gift basket company with positive customer reviews about refunds for defective or spoiled items, responsive customer service, and timely deliveries.
To make your gift-giving experience easier, Top Consumer Reviews has evaluated and ranked the best gift basket companies available online. Whether you're looking for something elegant, practical, or whimsical, we hope this review helps you find a service that meets your needs and makes your gifting experience stress-free and memorable.
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