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1 800 Baskets Review

Monday, February 10th

2025 Gift Basket Company Reviews

1 800 Baskets Review 2.5 Star Rating

1 800 Baskets

2.5 Star Rating
  • Prices range from under $19.98 to over $199.99, with 10% off first orders for email subscribers
  • Part of the established 1-800-Flowers company family
  • 250+ gift baskets for all occasions, including wine, spa, baby, and fruit options
  • "Find the Perfect Gift" filtering tool to help narrow down choices
  • Complimentary greeting message option with pre-written suggestions available
  • Multiple shipping speed options including 2nd Business Day and Next Business Day delivery
  • 100% satisfaction guarantee with replacement or refund policy

The company known as 1-800-Baskets operates as part of the 1-800-Flowers family. Their collection includes gift baskets for every occasion - from holidays and birthdays to sympathy gestures. The selection features wine gifts, spa packages, baby presents, and fruit baskets. You can get 10% off your first order when you sign up for their emails.

Filter for the perfect gift

You can narrow down 1-800-Baskets' catalog by using their "Find the Perfect Gift” tool. Just enter information about the recipient, the occasion, and your budget to be shown the most fitting baskets of the 250 options available. For example, if you need to congratulate a client on a successful business venture with a budget of $75-$100, 1-800-Baskets might suggest the "Congratulations Fruit & Sweets Gift Basket" at $99.99. This basket includes apples, pears, oranges, caramel corn, chocolate-covered cherries, toffee, and more - all tied with a red ribbon bearing a "congratulations" message.

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Add a custom message

1-800-Baskets doesn't allow for quite as much customization as some of their competitors. You can add a "complimentary greeting message” at checkout, which is limited to 29 characters or 3 lines. Not sure what to write? They've helpfully provided a few pre-written suggestions for most occasions, which we can imagine being useful when the right words are hard to find, like when expressing sympathy for the loss of a loved one. (If you're sending your significant other an anniversary or Valentine's Day gift basket, you should probably err on the side of romance and write your own message.)

Shipping between $9.99 and $19.98 with rush options for extra fees

When you order from 1-800-Baskets, your shipping cost will depend on your order total, ranging from $9.99 for orders under $19.98 to 17% of the subtotal for orders over $199.99. If you need faster delivery, you can choose special handling options like 2nd Business Day ($7.99 extra) or Next Business Day ($15.99 extra). Keep in mind that someone should be home to receive the delivery, though drivers may leave packages at the door if no one is present. You can track your order with your order number, your recipient's zip code, and the billing zip code. You should know that we found many customer complaints about gift baskets arriving earlier than requested, late, or not at all.

Items may be substituted

1-800-Baskets says they might occasionally substitute items in your basket with similar components of equal or greater value if needed. It doesn't seem like they allow you any input on what these replacement items will be. If you're not satisfied with the basket your recipient receives, you can call their customer service department to request a replacement.

Satisfaction guaranteed through return policy

If you're not satisfied with your purchase from 1-800-Baskets, you have a 100% satisfaction guarantee. The company promises that both you and your gift recipients "must be delighted” with the purchase, or they'll make it right through either a replacement or refund. If your shipment arrives damaged or there's any problem with your order, you can contact their customer service immediately to arrange for a replacement.

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Poor ratings from customers

Under their parent company, 1-800-Baskets has an "A+” rating from the Better Business Bureau. However, they only receive an average of 2.5 out of 5 stars from customer reviews there, and only 1.7 stars out of 5 on Trustpilot. Complaints include orders not arriving, items missing from baskets, and difficulties getting in touch with customer service to rectify these issues - which effectively renders the promises in the satisfaction guarantee moot.

Doesn't compare favorably to alternatives

You might want to explore other gift basket companies that have better customer reviews, more reliable delivery services, and cheaper shipping rates. If you do choose 1-800-Baskets, just be prepared to keep a close eye on your order and be ready to contact customer service if issues arise.

Where Can You Find the Best Gift Baskets?

Gift baskets are a lifesaver for people who want to give thoughtful, customized presents without spending hours shopping, wrapping, and coordinating. Whether you're celebrating a loved one's birthday, sending a thank-you gift to a business associate, or expressing sympathy during a difficult time, a gift basket can convey your message with care and creativity.

These curated packages are convenient and personal, solving the common problem of not knowing what to give or how to give it in a way that feels meaningful. Gift baskets vary widely in style, contents, and price, so you have the flexibility to find one that suits your recipient and your budget.

The Best Gift Basket Companies Compare Gift Basket Companies Compare Gift Basket Company Reviews What are the best Gift Basket Companies Best Gift Basket Company Reviews

Gift Basket Company FAQ

The answer is Yes! Most all Gift Basket companies allow you to inform the receipt that you sent the package and include a short message. For business gifts, personalization options can come in many forms. Many gift basket companies can place a company name on a ribbon or wine crate. Some also offer engraving for an extra fee.
There as so many to choose from. Gift Baskets can include Fruits, coffee and teas, spa, wine, chocolate and, much more. Whether it is a care package, birthday basket, birthday basket, to name a few, there are gift baskets for every occasion.
Companies, for the most part, do not offer subscription gift baskets. Some companies do, however, have services that will call the customer typically a year after purchase and ask if you (the customer) would like to repurchase.
The cost of gift baskets can fluctuate in cost depending on the type and size. Gift baskets typically range from affordable $20 to luxurious $900+.
Of course, a gift basket is wonderful for any occasion whether it is for a birthday, office party, or seasonal holiday. If you aren't sure what kind of gift basket to get for a certain occasion, there's no need to worry. Most companies allow the customer to sort through/view the gift baskets by gift type, price, and/or occasion.
As far as the companies reviewed, the only limitations that may occur are the gift baskets that contain alcohol. Most of the companies allow for international delivery but some require certain ways to place orders for international delivery. Some companies may require the customer to purchase by the phone if the order has an international address.
Depending on the company, the price of shipping can be organized by ordered amount and whether it is standard, 2nd day, same day, or overnight shipping. The price varies largely on where the gift is going and how soon you want it to arrive.
Research has shown that the most popular type of gift baskets are spa, gourmet, and chocolate themed gift baskets. Some companies offer baskets that include alcohol, but shipping restrictions may apply.
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Continued from above...

Some are filled with gourmet foods like artisanal cheeses, chocolates, and wine, perfect for foodies or a romantic celebration. Others focus on themes, such as pampering spa products for a relaxing treat or practical items for new parents. While a few gift basket retailers allow you to create custom baskets, all offer pre-designed options for most occasions.

Not all gift basket companies are created equal, so it's important to be aware of differences in quality, delivery options, and pricing. Some gift basket services specialize in high-end offerings with luxury packaging, while others focus on affordability and practicality. Still others masquerade as high-end, baiting-and-switching customers with dollar store products instead of the gourmet treats they advertise. It can be hard to tell what kind of company you're dealing with on appearances alone, so it's important to look at what their past customers have said about them online.

When shopping for gift baskets online, keep the following considerations in mind to make sure both you and your giftee have a good experience:

  • Quality of contents. Look for product listings with detailed descriptions and reviews to make sure the items included are high-quality and worth the price. Avoid services that use generic or low-value products, or that reserve the right to make substitutions without notifying you.
  • Customization options. All gift basket services let you include a short note to your recipient, but if personalization is important to you, choose a service that lets you swap items, alter the packaging, or build your own basket.
  • Delivery options. If your gift needs to arrive on time for a specific event, check for guaranteed delivery options. Make sure there are no order deadlines during busy seasons that would prevent your gift basket from arriving on time.
  • Pricing and value. Compare your options to be sure you're getting a good balance of quality and affordability. Watch out for hidden fees, like extra shipping charges or customization costs.
  • Customer feedback. Don't just read the refund policy - choose a gift basket company with positive customer reviews about refunds for defective or spoiled items, responsive customer service, and timely deliveries.

To make your gift-giving experience easier, Top Consumer Reviews has evaluated and ranked the best gift basket companies available online. Whether you're looking for something elegant, practical, or whimsical, we hope this review helps you find a service that meets your needs and makes your gifting experience stress-free and memorable.

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Zingerman's vs Design It Yourself Gift Baskets Zingerman's vs Baskits Zingerman's vs Gourmet Gift Baskets Zingerman's vs Canterberry Gifts Zingerman's vs A Gift Inside Zingerman's vs 1 800 Baskets Zingerman's vs Gift Tree Zingerman's vs The Gift Basket Store Zingerman's vs Harry & David Design It Yourself Gift Baskets vs Baskits Design It Yourself Gift Baskets vs Gourmet Gift Baskets Design It Yourself Gift Baskets vs Canterberry Gifts Design It Yourself Gift Baskets vs A Gift Inside Design It Yourself Gift Baskets vs 1 800 Baskets Design It Yourself Gift Baskets vs Gift Tree Design It Yourself Gift Baskets vs The Gift Basket Store Design It Yourself Gift Baskets vs Harry & David Baskits vs Gourmet Gift Baskets Baskits vs Canterberry Gifts Baskits vs A Gift Inside Baskits vs 1 800 Baskets Baskits vs Gift Tree Baskits vs The Gift Basket Store Baskits vs Harry & David Gourmet Gift Baskets vs Canterberry Gifts Gourmet Gift Baskets vs A Gift Inside Gourmet Gift Baskets vs 1 800 Baskets Gourmet Gift Baskets vs Gift Tree Gourmet Gift Baskets vs The Gift Basket Store Gourmet Gift Baskets vs Harry & David Canterberry Gifts vs A Gift Inside Canterberry Gifts vs 1 800 Baskets Canterberry Gifts vs Gift Tree Canterberry Gifts vs The Gift Basket Store Canterberry Gifts vs Harry & David A Gift Inside vs 1 800 Baskets A Gift Inside vs Gift Tree A Gift Inside vs The Gift Basket Store A Gift Inside vs Harry & David 1 800 Baskets vs Gift Tree 1 800 Baskets vs The Gift Basket Store 1 800 Baskets vs Harry & David Gift Tree vs The Gift Basket Store Gift Tree vs Harry & David The Gift Basket Store vs Harry & David
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