Canterberry Gifts Review

Friday, May 14th

2021 Gift Basket Company Reviews

Canterberry Gifts

• Cost: From $26 to $250

Canterberry Gifts is another new gift basket store - so new that the site doesn't even have an About Us page! There's also no listing with the BBB and few customer product reviews to be found, neither on the individual gift baskets sold nor on third-party sites across the web. But, we were encouraged to see a handful of reviews on the site, all extremely positive and praising the overall shopping experience when buying gift baskets through Canterberry Gifts.

Clever combinations

You can shop by type of basket, price range, occasion, or browse all available gift baskets. This gift basket company offers some clever combinations we didn't see on competitor sites. Some of our favorites were:

• Dan's Premium Pail of Treats ($59.95): who doesn't want summer sausage, garlic-stuffed olives, sharp cheese, pretzels and hot mustard, spiced almonds and more, all packed into a paint can marked with a "Dan the Sausageman" logo?
• Awards Night Movie Gift Basket ($69.95): movie-sized candy boxes of all your favorites (Swedish Fish, M&Ms, Milk Duds and more), popcorn, plus a Golden Awards Trophy and Awards Night magnet. You can add on a $15 gift card from iTunes, Google Play, or Fandango so that your recipient can pick a movie to stream at home.
• He's A Motorcycle Man Gift Basket ($99.95): having a hard time finding something for your favorite manly man (or womanly woman...who loves her Harley)? This basket has "mementos that remind [them] of motoring down the highway", including Harley Davidson 3-cheese snack mix, a ceramic motorcycle bank and picture frame, Flame Riders bandanna, and other treats and gifts.

No add-ons offered

There were no add-on options given, so each gift basket comes as you see it. Other gift basket stores often offer the ability to throw in some extra candy, some balloons or other upgrades, so keep in mind that "what you see is what you get" with this retailer.

10% discount

Like many providers of Gift Baskets, Canterberry Gifts will give you a 10% discount on your first order if you sign up for their email newsletter. You should see that offer as a pop-up when you visit the site. (We actually had a hard time making that pop-up go away so that we could finally shop the store!)

Pricey shipping fees

We didn't find any free shipping options here. In fact, other than the ground shipping option for $9.95, all of the other delivery choices for the gift basket we selected were at least $37 (3 business days). If you want next-day delivery, you'll pay over $80! Your fees will be determined by the weight and dimensions of the gift basket you order. This is definitely not the most affordable gift basket company if you need something there in a hurry.

Lack of satisfaction guarantee

Another issue we found with this newer gift basket company is their lack of a satisfaction guarantee. The return policy says that you can return unopened items within 15 days of delivery, but what if your chocolate arrives in bad condition, your mug is broken, or the sausage tastes rancid? We'd like to see Canterberry Gifts be more specific about what a customer can expect, since our highest-ranked retailers are very clear (and some even provide a 100% guarantee, no questions asked).

Room to improve

Because of the overwhelmingly positive nature of the few customer reviews we found and the unique assortment of gift baskets, Canterberry Gifts earns a somewhat tentative 3-star rating. To maintain this score - or better yet, to move up in our rankings - we'd like to see this gift basket company develop a solid satisfaction guarantee, offer some free shipping options, and expand the number of customer reviews on the site. We look forward to seeing this retailer's growth in the future.