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Canterberry Gifts Review

Monday, February 10th

2025 Gift Basket Company Reviews

Canterberry Gifts Review 3.5 Star Rating

Canterberry Gifts

3.5 Star Rating
  • Pricing ranges from $45.95 to $295.95, with competitive value compared to rivals
  • Flat-rate shipping of $9.95 via UPS Ground nationwide
  • Nearly 100 different themed gift basket options available
  • Family-owned business operating since 2018
  • Strong corporate gifting program with extensive customization options
  • Responsive customer service with positive follow-up practices
  • "A+" BBB rating and 4-star Trustpilot rating average
  • Next-day and 2-day shipping options available

Canterberry Gifts is a family-owned company that has been offering gift baskets since 2018. You can choose from nearly 100 different options, including themed baskets for movie nights, spa days, and game days, along with classic food and fruit arrangements. Whether you're shopping for someone who loves to pamper themselves or a friend in need of a snack-filled care package, you'll find something that fits the bill. Be on the lookout for an offer for 10% off your first order.

Bang for your buck is good, but your favorites might be out of stock

Canterberry Gifts' baskets start at $45.95 and go up to $295.95. The value for money seems better here than some competitors. Take for example the Vanilla-Lavender Luxe Spa Collection, one of their most popular gifts. For only $135.95, you'll get a pair of slippers, a hair towel, various body lotions, gels, and scrubs, sheet spray, bath caviar, and more. We've seen similar baskets going for $200+ on some competitor websites. However, there's one issue: the basket was sold out at the time of our review. So were several other of their most popular options, with no estimate for when they would be back in stock or a way to filter out unavailable items from search results.

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Some empty tabs

Another issue we noticed while browsing Canterberry Gifts is that many of their categories are empty. When browsing the Gift Baskets section, you'll find a sidebar listing other categories like Golf, Special Diets, Football, and more. However, several of these categories contain no products, creating a misleading impression of the site's variety. While these empty categories might be placeholders for future products, it's frustrating to click through and find nothing there, especially if you've already gotten excited about hitting a hole-in-one with your gift.

Shipping for $9.95

When you've picked out your gift basket, you can select the shipping date (not delivery date) from the product page and add a custom gift message up to 150 characters. To estimate the delivery date, check the shipping transit map at the bottom of each product page. Orders ship via UPS Ground from New Jersey for a flat rate of $9.95, taking 1-7 days depending on your location. Next-day and 2-day shipping options are available for an additional fee, but they don't ship on weekends or deliver on Sundays. The $9.95 flat shipping rate beats many competitor prices. It's true that you can't choose the exact delivery date, but it isn't a significant drawback - even services that offer date selection often fail to meet their promised delivery times. Plus, Canterberry Gifts provides package tracking, which helps offset any scheduling concerns.

Corporate customization options

While you can add a message to a single gift basket, that's the extent of individual customization options. Unlike some competitors, Canterberry Gifts doesn't create bespoke baskets for small orders. However, they excel at corporate gifts and branded items. They offer hundreds of thousands of promotional products that can be customized to your company's specifications. Their past corporate projects include themed baskets such as s'mores kits, game night snacks, tailgate essentials in coolers, and grilling gift baskets.

15 days for returns

You'll have a pretty restrictive return window at Canterberry Gifts - just 15 days after delivery to send back unopened items. Due to a confusing typo in the policy, it's unclear whether you'll get your money back or just store credit (minus shipping costs). Also, they wash their hands of any responsibility for packages that go missing after delivery.

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Good customer service

Canterberry Gifts maintains an "A+” rating from the Better Business Bureau, although they're not accredited. Over on Trustpilot, they have a "Great” 4-star rating average from around 170 customer reviews. Customers say ordering is easy and quick and that the company follows up after gift basket orders arrive to make sure everything is to the customer's satisfaction. Where there were 1-star complaints about products arriving damaged, an employee had followed up with an apology, an explanation, and an offer to make it right - often with a full refund.

Room for improvement, but still performs well

In the past, we've docked a half star from Canterberry Gifts' rating because they don't have a satisfaction guarantee - and this is still the case. While customers can apparently get refunds when things go wrong (based on the follow-ups we found on their Trustpilot page), it would be better to have this policy in writing, especially for large orders. Still, the company offers many gift baskets at competitive prices, and being a smaller, family-owned business means more personalized attention if issues arise. For these reasons, we're giving Canterberry Gifts a good enough rating.

Where Can You Find the Best Gift Baskets?

Gift baskets are a lifesaver for people who want to give thoughtful, customized presents without spending hours shopping, wrapping, and coordinating. Whether you're celebrating a loved one's birthday, sending a thank-you gift to a business associate, or expressing sympathy during a difficult time, a gift basket can convey your message with care and creativity.

These curated packages are convenient and personal, solving the common problem of not knowing what to give or how to give it in a way that feels meaningful. Gift baskets vary widely in style, contents, and price, so you have the flexibility to find one that suits your recipient and your budget.

The Best Gift Basket Companies Compare Gift Basket Companies Compare Gift Basket Company Reviews What are the best Gift Basket Companies Best Gift Basket Company Reviews

Gift Basket Company FAQ

The answer is Yes! Most all Gift Basket companies allow you to inform the receipt that you sent the package and include a short message. For business gifts, personalization options can come in many forms. Many gift basket companies can place a company name on a ribbon or wine crate. Some also offer engraving for an extra fee.
There as so many to choose from. Gift Baskets can include Fruits, coffee and teas, spa, wine, chocolate and, much more. Whether it is a care package, birthday basket, birthday basket, to name a few, there are gift baskets for every occasion.
Companies, for the most part, do not offer subscription gift baskets. Some companies do, however, have services that will call the customer typically a year after purchase and ask if you (the customer) would like to repurchase.
The cost of gift baskets can fluctuate in cost depending on the type and size. Gift baskets typically range from affordable $20 to luxurious $900+.
Of course, a gift basket is wonderful for any occasion whether it is for a birthday, office party, or seasonal holiday. If you aren't sure what kind of gift basket to get for a certain occasion, there's no need to worry. Most companies allow the customer to sort through/view the gift baskets by gift type, price, and/or occasion.
As far as the companies reviewed, the only limitations that may occur are the gift baskets that contain alcohol. Most of the companies allow for international delivery but some require certain ways to place orders for international delivery. Some companies may require the customer to purchase by the phone if the order has an international address.
Depending on the company, the price of shipping can be organized by ordered amount and whether it is standard, 2nd day, same day, or overnight shipping. The price varies largely on where the gift is going and how soon you want it to arrive.
Research has shown that the most popular type of gift baskets are spa, gourmet, and chocolate themed gift baskets. Some companies offer baskets that include alcohol, but shipping restrictions may apply.
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Continued from above...

Some are filled with gourmet foods like artisanal cheeses, chocolates, and wine, perfect for foodies or a romantic celebration. Others focus on themes, such as pampering spa products for a relaxing treat or practical items for new parents. While a few gift basket retailers allow you to create custom baskets, all offer pre-designed options for most occasions.

Not all gift basket companies are created equal, so it's important to be aware of differences in quality, delivery options, and pricing. Some gift basket services specialize in high-end offerings with luxury packaging, while others focus on affordability and practicality. Still others masquerade as high-end, baiting-and-switching customers with dollar store products instead of the gourmet treats they advertise. It can be hard to tell what kind of company you're dealing with on appearances alone, so it's important to look at what their past customers have said about them online.

When shopping for gift baskets online, keep the following considerations in mind to make sure both you and your giftee have a good experience:

  • Quality of contents. Look for product listings with detailed descriptions and reviews to make sure the items included are high-quality and worth the price. Avoid services that use generic or low-value products, or that reserve the right to make substitutions without notifying you.
  • Customization options. All gift basket services let you include a short note to your recipient, but if personalization is important to you, choose a service that lets you swap items, alter the packaging, or build your own basket.
  • Delivery options. If your gift needs to arrive on time for a specific event, check for guaranteed delivery options. Make sure there are no order deadlines during busy seasons that would prevent your gift basket from arriving on time.
  • Pricing and value. Compare your options to be sure you're getting a good balance of quality and affordability. Watch out for hidden fees, like extra shipping charges or customization costs.
  • Customer feedback. Don't just read the refund policy - choose a gift basket company with positive customer reviews about refunds for defective or spoiled items, responsive customer service, and timely deliveries.

To make your gift-giving experience easier, Top Consumer Reviews has evaluated and ranked the best gift basket companies available online. Whether you're looking for something elegant, practical, or whimsical, we hope this review helps you find a service that meets your needs and makes your gifting experience stress-free and memorable.

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