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Monday, February 10th
Canterberry Gifts is a family-owned company that has been offering gift baskets since 2018. You can choose from nearly 100 different options, including themed baskets for movie nights, spa days, and game days, along with classic food and fruit arrangements. Whether you're shopping for someone who loves to pamper themselves or a friend in need of a snack-filled care package, you'll find something that fits the bill. Be on the lookout for an offer for 10% off your first order.
Bang for your buck is good, but your favorites might be out of stock
Canterberry Gifts' baskets start at $45.95 and go up to $295.95. The value for money seems better here than some competitors. Take for example the Vanilla-Lavender Luxe Spa Collection, one of their most popular gifts. For only $135.95, you'll get a pair of slippers, a hair towel, various body lotions, gels, and scrubs, sheet spray, bath caviar, and more. We've seen similar baskets going for $200+ on some competitor websites. However, there's one issue: the basket was sold out at the time of our review. So were several other of their most popular options, with no estimate for when they would be back in stock or a way to filter out unavailable items from search results.
Some empty tabs
Another issue we noticed while browsing Canterberry Gifts is that many of their categories are empty. When browsing the Gift Baskets section, you'll find a sidebar listing other categories like Golf, Special Diets, Football, and more. However, several of these categories contain no products, creating a misleading impression of the site's variety. While these empty categories might be placeholders for future products, it's frustrating to click through and find nothing there, especially if you've already gotten excited about hitting a hole-in-one with your gift.
Shipping for $9.95
When you've picked out your gift basket, you can select the shipping date (not delivery date) from the product page and add a custom gift message up to 150 characters. To estimate the delivery date, check the shipping transit map at the bottom of each product page. Orders ship via UPS Ground from New Jersey for a flat rate of $9.95, taking 1-7 days depending on your location. Next-day and 2-day shipping options are available for an additional fee, but they don't ship on weekends or deliver on Sundays. The $9.95 flat shipping rate beats many competitor prices. It's true that you can't choose the exact delivery date, but it isn't a significant drawback - even services that offer date selection often fail to meet their promised delivery times. Plus, Canterberry Gifts provides package tracking, which helps offset any scheduling concerns.
Corporate customization options
While you can add a message to a single gift basket, that's the extent of individual customization options. Unlike some competitors, Canterberry Gifts doesn't create bespoke baskets for small orders. However, they excel at corporate gifts and branded items. They offer hundreds of thousands of promotional products that can be customized to your company's specifications. Their past corporate projects include themed baskets such as s'mores kits, game night snacks, tailgate essentials in coolers, and grilling gift baskets.
15 days for returns
You'll have a pretty restrictive return window at Canterberry Gifts - just 15 days after delivery to send back unopened items. Due to a confusing typo in the policy, it's unclear whether you'll get your money back or just store credit (minus shipping costs). Also, they wash their hands of any responsibility for packages that go missing after delivery.
Good customer service
Canterberry Gifts maintains an "A+” rating from the Better Business Bureau, although they're not accredited. Over on Trustpilot, they have a "Great” 4-star rating average from around 170 customer reviews. Customers say ordering is easy and quick and that the company follows up after gift basket orders arrive to make sure everything is to the customer's satisfaction. Where there were 1-star complaints about products arriving damaged, an employee had followed up with an apology, an explanation, and an offer to make it right - often with a full refund.
Room for improvement, but still performs well
In the past, we've docked a half star from Canterberry Gifts' rating because they don't have a satisfaction guarantee - and this is still the case. While customers can apparently get refunds when things go wrong (based on the follow-ups we found on their Trustpilot page), it would be better to have this policy in writing, especially for large orders. Still, the company offers many gift baskets at competitive prices, and being a smaller, family-owned business means more personalized attention if issues arise. For these reasons, we're giving Canterberry Gifts a good enough rating.
Gift baskets are a lifesaver for people who want to give thoughtful, customized presents without spending hours shopping, wrapping, and coordinating. Whether you're celebrating a loved one's birthday, sending a thank-you gift to a business associate, or expressing sympathy during a difficult time, a gift basket can convey your message with care and creativity.
These curated packages are convenient and personal, solving the common problem of not knowing what to give or how to give it in a way that feels meaningful. Gift baskets vary widely in style, contents, and price, so you have the flexibility to find one that suits your recipient and your budget.
Some are filled with gourmet foods like artisanal cheeses, chocolates, and wine, perfect for foodies or a romantic celebration. Others focus on themes, such as pampering spa products for a relaxing treat or practical items for new parents. While a few gift basket retailers allow you to create custom baskets, all offer pre-designed options for most occasions.
Not all gift basket companies are created equal, so it's important to be aware of differences in quality, delivery options, and pricing. Some gift basket services specialize in high-end offerings with luxury packaging, while others focus on affordability and practicality. Still others masquerade as high-end, baiting-and-switching customers with dollar store products instead of the gourmet treats they advertise. It can be hard to tell what kind of company you're dealing with on appearances alone, so it's important to look at what their past customers have said about them online.
When shopping for gift baskets online, keep the following considerations in mind to make sure both you and your giftee have a good experience:
To make your gift-giving experience easier, Top Consumer Reviews has evaluated and ranked the best gift basket companies available online. Whether you're looking for something elegant, practical, or whimsical, we hope this review helps you find a service that meets your needs and makes your gifting experience stress-free and memorable.
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