Thursday, May 13th
2021 Gift Basket Company Reviews
Gift Basket
- Cost: From $30 to $600+
Gift Basket offers premade and build-your-own gift baskets in a number of varieties. You can choose options for many occasions like birthdays and baby showers, as well as a range of assortments that include food, spa products and more. Also, on your first visit to the site, you'll probably get a pop-up with a 10% discount if you provide your email address.
Frustrating shopping experience
Using this site was frustrating. Every time we tried to sort through our options by price, it took us to the "build it yourself" page. Once we picked an individual gift basket we liked, we didn't have a problem adding it to the cart, though. And, unlike some gift basket stores we evaluated, this store makes it very clear what exactly is included with your purchase. You can also select add-ons like balloons, wine, and more.
Aggravation
Unfortunately, the ordering process was also aggravating. We couldn't even see how much we'd pay for shipping unless we actually placed our order. And, when we tried to edit the shipping - thinking that maybe UPS Ground was the default and included for free - we got no other choices, and still no price listed for delivery.
Disappointing return policy
Gift Basket has a disappointing return policy. Their 100% satisfaction guarantee only applies when a gift basket is returned in an unopened condition - and you'll still have to pay a $25 restocking fee. So, even if you're completely unhappy with the quality of the gift basket you ordered, one of the items is damaged, or a food product is spoiled, too bad: no refund for you.
Buyer beware
And, when a company has an "F" rating from the Better Business Bureau, you know it's buyer beware. No response from customer service when expensive deliveries never arrive, gift baskets that don't look anything like what was advertised, and nasty customer representatives are just some of the complaints leading to this poor reputation. And yet, Gift Basket proudly displays the BBB "Accredited Business" logo at the bottom of their site.
Better luck elsewhere
We can't think of one good reason to order a gift basket from this company. This is the lowest-ranked gift basket store in our review.
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Where Can You Find the Best Gift Baskets?
Gift-giving can be a challenge - what do you give your neighbor who just had a baby? What arrangement sends the right message to a colleague, striking the perfect balance of "wow" and "professional"? And, everyone knows that gift cards are just plain boring, right?
Gift baskets hit all the right notes no matter the occasion: expertly packaged, beautifully arranged, and full of an assortment of the perfect snacks, toys, or other items designed to match the moment. The sky is truly the limit, with budget-friendly gift baskets that might have a small toy and a candy bar for a child's birthday, all the way up to the most decadent, luxurious array of fine wine and gourmet cheese to commemorate a long-anticipated promotion.
Gift Basket Company FAQ
Continued from above...
But, as you'll quickly notice as you begin to shop for a gift basket, some companies consistently deliver high-quality selections while others provide just the bare minimum and don't put much thought or effort into the presentation or the included items.
To make sure that your gift basket is a delivery that impresses, here are several criteria to keep in mind as you consider the gift basket companies on the market today:
- Variety. How many options does the service offer? Within a single category (e.g. baby shower, wedding, get well soon), do you have a number of choices?
- Quality. Are the products gourmet, high-end, and/or well-constructed, or are you getting cheap things you could buy at a supermarket or dollar store?
- Price. What will you spend on the gift basket of your choice? Do you get a good value for what you spend, especially compared with other stores? Does the company offer any customer-friendly perks like free shipping?
- Customer Service. How easy does the gift basket company make it to find what you want? Do they offer a satisfaction guarantee if the basket is late or just doesn't meet expectations? What do previous customers have to say about their experience with the company?
TopConsumerReviews.com has reviewed and ranked the best gift baskets available today. We hope this information helps you find the perfect basket for your next gift-giving occasion!
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