Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Gift Tree Review

Sunday, February 9th

2025 Gift Basket Company Reviews

Gift Tree Review 2 Star Rating

Gift Tree

2 Star Rating
  • Gift prices range from $24.95 to $299.95, with many options around $70
  • In business since 1977
  • 64 different gift basket options available
  • Dedicated Business Gift Advisor for corporate orders
  • Wide selection of food, wine, and champagne gifts
  • 15% discount offered on first orders
  • Personalized ribbon options available
  • Flat-rate shipping at $17.43

In business since 1977, GiftTree specializes in both corporate and personal gifts. They offer the services of a dedicated Business Gift Advisor for corporate orders. Their selection includes holiday gifts, wine and champagne gift baskets, and fruit baskets.

Gift options between $25 and $300

The gift baskets category here offers 64 different options. If you can't find what you're looking for there, explore other categories like holiday gifts for even more choices. Many of GiftTree's products start at $70, but there are also small gifts like a "Holiday Hug in a Mug Cocoa Set" for $24.95, which comes with a packet of cocoa mix and peppermint bark, or a "Farmer's Market Soothing Soap Trio" for $34.95. The "All the Best Gourmet Gift Tower," costing $69.95, contains Lindor truffles, caramels, popcorn, almonds, hard candies, and more. On the higher end, you'll find the "Veuve Clicquot Tasting Basket" for $299.95, containing brut champagne, chocolates, drizzled caramel popcorn, orange chocolate slices, and sweet and savory nut mixes. The majority of Gift Tree's gift baskets are focused on food items, so if you're looking for a baby shower gift, you'll need to look elsewhere.

Best Gift Basket Companies

Get 15% off - maybe

GiftTree offers 15% off your first order, which seems better than competitors at face value. However, be cautious - many customers report being told at checkout that the advertised 15% discount doesn't apply to their particular order.

Customized ribbons available for extra fee

GiftTree offers fewer customization options compared to its competitors. You can pay an extra $8-$10 for a personalized or "occasion" ribbon for your basket, and at checkout you can add a 240-character message. However, you cannot choose add-ons or swap out basket items to accommodate your recipients' preferences or dietary restrictions.

Shipping costs $17.43 but delivery window isn't very specific

GiftTree charges a flat rate of $17.43 for all shipping. For gifts containing alcohol, there's an additional $4.95 signature fee required by UPS and FedEx per package, and someone over 21 must sign for delivery. You can't select a specific delivery date - instead, you'll receive an estimated delivery window and tracking information. Unfortunately, GiftTree doesn't guarantee arrival times due to potential transit delays, noting that November and December are especially challenging months for timely delivery.

Return policy doesn't cover most of their products

While GiftTree advertises a generous 100% satisfaction guarantee and a 30-day return window for non-perishable items, your actual experience might not match these promises. You can technically return non-perishable items within 30 days for store credit (not a refund), but you'll have to pay for return shipping. Fresh, perishable, personalized, or fragile items (chocolates, fruits, alcohol) can't be returned at all - which, we'll remind you, are the majority of GiftTree's offerings. If you're unhappy with the quality, GiftTree says they'll provide a replacement, credit, or refund - but customer reviews tell a different story. Many customers report being ignored by customer service when requesting returns or refunds, receiving damaged replacements, or getting no response at all to their complaints.

Best Gift Basket Companies

Customers rate them poorly for false advertising and missing orders

Considering their lackluster return policy, it's not surprising that GiftTree is rated poorly by most customers. On Trustpilot, customer reviews average 2.2 stars from nearly 4,000 reviews. Beyond refund difficulties, customers report receiving cheap, fake replicas of advertised high-quality products in their gift baskets, orders that never arrive, and deceptive product descriptions that exaggerate quantities. For example, what appears to be a 2-foot tall tower of candy-filled boxes might arrive much smaller than pictured, with each box containing only a single serving of candy or cookies - quite a disappointment for both gift-giver and recipient.

Can't rate them highly

GiftTree has significant room for improvement before we can give them a higher rating. The high volume of customer complaints and their limited product range (focused mainly on food gifts) are concerning. We think it's a little silly that most of their products aren't even covered by their satisfaction policy. This makes it difficult to recommend them for a satisfying gift-giving experience. Neither you nor your gift recipient is likely to be impressed with their service, which is why we're giving them a lower rating.

Where Can You Find the Best Gift Baskets?

Gift baskets are a lifesaver for people who want to give thoughtful, customized presents without spending hours shopping, wrapping, and coordinating. Whether you're celebrating a loved one's birthday, sending a thank-you gift to a business associate, or expressing sympathy during a difficult time, a gift basket can convey your message with care and creativity.

These curated packages are convenient and personal, solving the common problem of not knowing what to give or how to give it in a way that feels meaningful. Gift baskets vary widely in style, contents, and price, so you have the flexibility to find one that suits your recipient and your budget.

The Best Gift Basket Companies Compare Gift Basket Companies Compare Gift Basket Company Reviews What are the best Gift Basket Companies Best Gift Basket Company Reviews

Gift Basket Company FAQ

The answer is Yes! Most all Gift Basket companies allow you to inform the receipt that you sent the package and include a short message. For business gifts, personalization options can come in many forms. Many gift basket companies can place a company name on a ribbon or wine crate. Some also offer engraving for an extra fee.
There as so many to choose from. Gift Baskets can include Fruits, coffee and teas, spa, wine, chocolate and, much more. Whether it is a care package, birthday basket, birthday basket, to name a few, there are gift baskets for every occasion.
Companies, for the most part, do not offer subscription gift baskets. Some companies do, however, have services that will call the customer typically a year after purchase and ask if you (the customer) would like to repurchase.
The cost of gift baskets can fluctuate in cost depending on the type and size. Gift baskets typically range from affordable $20 to luxurious $900+.
Of course, a gift basket is wonderful for any occasion whether it is for a birthday, office party, or seasonal holiday. If you aren't sure what kind of gift basket to get for a certain occasion, there's no need to worry. Most companies allow the customer to sort through/view the gift baskets by gift type, price, and/or occasion.
As far as the companies reviewed, the only limitations that may occur are the gift baskets that contain alcohol. Most of the companies allow for international delivery but some require certain ways to place orders for international delivery. Some companies may require the customer to purchase by the phone if the order has an international address.
Depending on the company, the price of shipping can be organized by ordered amount and whether it is standard, 2nd day, same day, or overnight shipping. The price varies largely on where the gift is going and how soon you want it to arrive.
Research has shown that the most popular type of gift baskets are spa, gourmet, and chocolate themed gift baskets. Some companies offer baskets that include alcohol, but shipping restrictions may apply.
Compare the Best Reviews

Continued from above...

Some are filled with gourmet foods like artisanal cheeses, chocolates, and wine, perfect for foodies or a romantic celebration. Others focus on themes, such as pampering spa products for a relaxing treat or practical items for new parents. While a few gift basket retailers allow you to create custom baskets, all offer pre-designed options for most occasions.

Not all gift basket companies are created equal, so it's important to be aware of differences in quality, delivery options, and pricing. Some gift basket services specialize in high-end offerings with luxury packaging, while others focus on affordability and practicality. Still others masquerade as high-end, baiting-and-switching customers with dollar store products instead of the gourmet treats they advertise. It can be hard to tell what kind of company you're dealing with on appearances alone, so it's important to look at what their past customers have said about them online.

When shopping for gift baskets online, keep the following considerations in mind to make sure both you and your giftee have a good experience:

  • Quality of contents. Look for product listings with detailed descriptions and reviews to make sure the items included are high-quality and worth the price. Avoid services that use generic or low-value products, or that reserve the right to make substitutions without notifying you.
  • Customization options. All gift basket services let you include a short note to your recipient, but if personalization is important to you, choose a service that lets you swap items, alter the packaging, or build your own basket.
  • Delivery options. If your gift needs to arrive on time for a specific event, check for guaranteed delivery options. Make sure there are no order deadlines during busy seasons that would prevent your gift basket from arriving on time.
  • Pricing and value. Compare your options to be sure you're getting a good balance of quality and affordability. Watch out for hidden fees, like extra shipping charges or customization costs.
  • Customer feedback. Don't just read the refund policy - choose a gift basket company with positive customer reviews about refunds for defective or spoiled items, responsive customer service, and timely deliveries.

To make your gift-giving experience easier, Top Consumer Reviews has evaluated and ranked the best gift basket companies available online. Whether you're looking for something elegant, practical, or whimsical, we hope this review helps you find a service that meets your needs and makes your gifting experience stress-free and memorable.

Compare Gift Basket Companies

Select any 2 Gift Basket Companies to compare them head to head

best-gift-baskets
  • Zingerman's
  • Design It Yourself Gift Baskets
  • Baskits
  • Gourmet Gift Baskets
  • Canterberry Gifts
  • A Gift Inside
  • 1 800 Baskets
  • Gift Tree
  • The Gift Basket Store
  • Harry & David
Zingerman's vs Design It Yourself Gift Baskets Zingerman's vs Baskits Zingerman's vs Gourmet Gift Baskets Zingerman's vs Canterberry Gifts Zingerman's vs A Gift Inside Zingerman's vs 1 800 Baskets Zingerman's vs Gift Tree Zingerman's vs The Gift Basket Store Zingerman's vs Harry & David Design It Yourself Gift Baskets vs Baskits Design It Yourself Gift Baskets vs Gourmet Gift Baskets Design It Yourself Gift Baskets vs Canterberry Gifts Design It Yourself Gift Baskets vs A Gift Inside Design It Yourself Gift Baskets vs 1 800 Baskets Design It Yourself Gift Baskets vs Gift Tree Design It Yourself Gift Baskets vs The Gift Basket Store Design It Yourself Gift Baskets vs Harry & David Baskits vs Gourmet Gift Baskets Baskits vs Canterberry Gifts Baskits vs A Gift Inside Baskits vs 1 800 Baskets Baskits vs Gift Tree Baskits vs The Gift Basket Store Baskits vs Harry & David Gourmet Gift Baskets vs Canterberry Gifts Gourmet Gift Baskets vs A Gift Inside Gourmet Gift Baskets vs 1 800 Baskets Gourmet Gift Baskets vs Gift Tree Gourmet Gift Baskets vs The Gift Basket Store Gourmet Gift Baskets vs Harry & David Canterberry Gifts vs A Gift Inside Canterberry Gifts vs 1 800 Baskets Canterberry Gifts vs Gift Tree Canterberry Gifts vs The Gift Basket Store Canterberry Gifts vs Harry & David A Gift Inside vs 1 800 Baskets A Gift Inside vs Gift Tree A Gift Inside vs The Gift Basket Store A Gift Inside vs Harry & David 1 800 Baskets vs Gift Tree 1 800 Baskets vs The Gift Basket Store 1 800 Baskets vs Harry & David Gift Tree vs The Gift Basket Store Gift Tree vs Harry & David The Gift Basket Store vs Harry & David
Compare the Best Gift Basket Companies
- VS -
Review the Best Gift Basket Companies
See the Best Gift Basket Company
The Best Reviews of Gift Basket Companies