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Monday, February 10th
The Gift Basket Store is part of the Tenth Avenue Commerce brand family, but there's not much additional information about its background that we could find (and that's already not off to a great start for this gift basket company).
Kosher gift baskets available here
The Gift Basket Store's website is pretty generic. You'll be able to find all the typical categories and occasions - type of gift basket, birthday gifts, holiday gifts, wine gifts, corporate gifts, and so on. The only thing that slightly stands out is that they have a kosher gift basket category. While we couldn't determine the precise number of unique gift baskets they offer, you won't run out of options.
Website needs optimization for better usability
This gift basket website is a bit hard to shop. We wanted to know the price range of their gift baskets, but the sorting feature didn't work and there were no filters. So, if you only want to see gift baskets within your budget, you're out of luck. Also, when you click into some product listings to view more images or read the product listing, the product photo disappears.
Prices are decent
You can expect gift basket prices to start around $60 and reach $290, which makes this gift basket service one of the lower-priced in our review. Gift Basket Store's most popular gift basket is the "Delightful Meat & Cheese Gourmet Basket" for $109.98. It contains biscotti, crackers, a chocolate bar, cookies, almonds, cheese straws, beef summer sausage, and a few other goodies. If you have a bit more budget, you might be interested in the "Party Pleaser Gift Basket" at $246.85, containing English Tea, brownies, cookies, vanilla sea salt caramels, fruit-filled pastries, paprika and garlic rice crisps, pastries, and more. It comes in a striped blue and white basket with a complimentary bow.
Smaller gifts, including plants, under $60
If your budget is under $60, or if you've found the perfect gift basket but want to add a little something extra to really spoil your giftee, The Gift Basket Store also has smaller offerings, like chocolate-covered Oreos and baked goods, plush toys, and even plants like potted orchids, succulent gardens, and poinsettias.
No discount on first order
While virtually every other gift basket retailer we've reviewed offers a discount of at least 10% off your first order, we weren't greeted with an equivalent offer from The Gift Basket Store. The only discount you'll qualify for is $25 off orders of $199+ when you order in bulk.
Limited customization
Gift baskets from this online store are not highly customizable. As far as we can tell, the only personal touch you can give your order is a personalized message to be printed on a card - you can't choose the design of said card, add a customized ribbon, or swap out individual items. If these things are important to you, you'll need to pick a different store.
Same-day delivery available
The Gift Basket Store is pared down in several areas, and that includes their shipping policy - which isn't a bad thing. Instead of charging you based on the weight of your gift basket or its dollar amount, they charge the same flat rate on all of their products, starting at $8.99 for 5-8 day economy delivery and reaching $19.99 for same-day shipping or to choose a specific date in the future.
Refunds not likely for quality issues
While The Gift Basket Store offers a "100% Satisfaction Guarantee," you might want to read the fine print carefully. Their refund policy seems to focus mainly on delivery issues - if your basket arrives late or doesn't show up at all (and it's not your fault), you'll get your money back. They openly state they may substitute items with something "of equal or greater value and similar theme", but there's no clear mention of what happens if you're unhappy with the actual quality or contents of what you receive.
Not much talk about The Gift Basket Store
As far as we could tell, The Gift Basket Store isn't registered with the Better Business Bureau, and the Trustpilot listing only has one review. However, when digging through their FAQ, we discovered that all orders are fulfilled by their vendor, Capalbo's - which maintains a perfect "A+” grade with the BBB. Unfortunately, we couldn't find customer commentary about the vendor brand, either, so it's impossible to determine the quality of The Gift Basket Store's products. We also can't tell you much about what dealing with customer service is like.
Do your shopping somewhere else
We think you have better options than The Gift Basket Store. We weren't wildly impressed by any of their offerings, nor can we place much trust in their commitment to your satisfaction should you decide to order from them. We'd recommend checking out one of our top gift basket retailers instead.
Gift baskets are a lifesaver for people who want to give thoughtful, customized presents without spending hours shopping, wrapping, and coordinating. Whether you're celebrating a loved one's birthday, sending a thank-you gift to a business associate, or expressing sympathy during a difficult time, a gift basket can convey your message with care and creativity.
These curated packages are convenient and personal, solving the common problem of not knowing what to give or how to give it in a way that feels meaningful. Gift baskets vary widely in style, contents, and price, so you have the flexibility to find one that suits your recipient and your budget.
Some are filled with gourmet foods like artisanal cheeses, chocolates, and wine, perfect for foodies or a romantic celebration. Others focus on themes, such as pampering spa products for a relaxing treat or practical items for new parents. While a few gift basket retailers allow you to create custom baskets, all offer pre-designed options for most occasions.
Not all gift basket companies are created equal, so it's important to be aware of differences in quality, delivery options, and pricing. Some gift basket services specialize in high-end offerings with luxury packaging, while others focus on affordability and practicality. Still others masquerade as high-end, baiting-and-switching customers with dollar store products instead of the gourmet treats they advertise. It can be hard to tell what kind of company you're dealing with on appearances alone, so it's important to look at what their past customers have said about them online.
When shopping for gift baskets online, keep the following considerations in mind to make sure both you and your giftee have a good experience:
To make your gift-giving experience easier, Top Consumer Reviews has evaluated and ranked the best gift basket companies available online. Whether you're looking for something elegant, practical, or whimsical, we hope this review helps you find a service that meets your needs and makes your gifting experience stress-free and memorable.
Select any 2 Gift Basket Companies to compare them head to head