Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Ulta vs Sephora

Tuesday, October 15th

2024 Hair Care Product Reviews

Ulta Review 5 Star Rating

Ulta

5 Star Rating
  • Over 4,000 hair care products
  • Hundreds (sometimes thousands) of reviews on most items
  • Free shipping on any purchase of $35+
  • In-store pickup available at 1,200+ locations nationwide
  • Beauty Rewards loyalty program
  • 60-day returns/exchanges (applies to both new and used products)
  • "A+” rated and accredited by the BBB
  • In business since 1990
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Founded in 1990, Ulta Beauty has over 1,200 stores across the United States and a fully-stocked online store, making it easy for you to find everything you need. With over 4,000 hair care products, you can get all of your salon favorites and make new discoveries. Ulta's extensive Beauty Rewards program lets you earn points for every dollar spent, redeemable for discounts and products. You'll appreciate the generous 60-day return policy, allowing you to return used or unused items for a full refund or exchange. Plus, with free shipping on orders over $35 and in-store pickup available, shopping is convenient. Thousands of customer reviews on most items help you make informed choices. Ulta's reputation is solid, with an "A+" rating from the Better Business Bureau. Overall, Ulta's excellent selection, customer-friendly policies, and loyalty rewards make it our top pick for buying hair care products.

Sephora Review 3 Star Rating

Sephora

3 Star Rating
  • Over 1,700 hair care products
  • Convenient options for in-store pickup or same-day delivery of online orders
  • Free shipping on guest checkout purchases on orders of $50+
  • Free shipping on all orders for members of Beauty Insider loyalty program
  • 30-day returns for a refund on new and "gently used” products
  • Returns accepted from 31-60 days for store credit
  • "A-” rated by the BBB

Sephora may feel like a beauty paradise with its vast selection of makeup, skincare, and fragrance products, but when it comes to hair care, it's not our top pick. Sure, you can find an impressive array of over 1,700 hair care products, and the website is easy to navigate with plenty of filters to help you find exactly what you need. Plus, their convenient in-store pickup and same-day delivery options are a perk. However, their prices aren't always the most competitive, and the customer reviews tell a troubling story. While Sephora has an "A-” rating from the BBB, the sheer volume of complaints about online orders - missing products, poor customer service, and frustrating experiences - makes it hard to recommend them wholeheartedly. Despite Sephora's stellar loyalty program and the occasional discount for signing up for text updates, the inconsistency between their in-store and online service is a major letdown. So, while Sephora remains a great place to browse and discover new beauty trends, it might not be the best choice for your hair care needs if you're shopping online.

Where is the Best Place to Buy Hair Care Products Online?

Shopping for hair care products online can be both convenient and overwhelming due to the vast selection available. When browsing, it's essential to consider a few key factors. First, identify your hair type and specific needs; this will help narrow down your choices. For instance, curly hair might benefit from sulfate-free products, while fine hair might need volumizing formulas.

Pay attention to the ingredient list: natural and organic ingredients are often preferred for their gentle, nourishing properties. Customer reviews and ratings can provide valuable insights into a product's effectiveness and potential downsides. Look for clear descriptions and usage instructions to ensure the product is suitable for your routine.

The Best Hair Care Products Compare Hair Care Products Compare Hair Care Product Reviews What are the best Hair Care Products Best Hair Care Product Reviews

Hair Care Product FAQ

How often you wash your hair depends on the type of hair you have, your daily activities, and the styling products you use. People with oily scalps tend to wash their hair more frequently than others. If you use any styling product on your hair, it is recommended that you wash your hair the next day. Leaving styling products in your hair can cause build up on your scalp and locks which can lead to irritation and damage.
Unlike shampoo, you only need to apply conditioner at the ends of your hair. If you apply conditioner to your hair roots, there is a chance they may look shiny and oily once your hair dries. Some conditioners even give the option to deep condition and leave the product in for a certain time frame to help keep your hair happy and healthy.
There are styling products that fit any hair type. Types of products include hairspray, styling cream, mousse, serums and oils, hair gel, hair paste, pomade, hair wax, heat protectant, hair straightener, detangling spray, and more. Some companies even have the option for travel size products to take on the go wherever you go.
There are so many shampoo and conditioner options to meet anyone's needs . Types of hair care categories include, but are not limited to, moisturizing, color protect, reparative, clarifying, volumizing, dandruff, gentle, oily scalp, hair loss and thinning, curl enhancing, and dry.
Heat protection provides your hair the comfort and protection against heat generated styling tools and products. Without the use of heat protection your hair is prone to become brittle, damaged, and straw like. Stylists recommend applying heat protection before using any styling tools like a hair dryer, straightener or curling iron.
Of course, most companies give the shopper the option to refine their results based on the item type and area of concern. Area of concerns for hair type specific products are typically color treated, curly and oily, dandruff, damaged, dry, dull, fine, frizzy, oily, thinning, toning, volume, and more.
On average it can take anywhere from 2 - 13 business days, depending on your shipping method, to receive your hair products. Some companies offer next day air shipping for an additional charge. Most companies offer free shipping in general or require a minimum charge before free shipping is eligible.
Most companies offer a no hassle return if your product meets all the return policy criteria. Styling tools may or may not be eligible for return. Be sure to read the stores policies before finalizing your purchase.
Compare the Best Reviews

Continued from above...

Hair care has been a part of human culture for thousands of years, with practices and products evolving significantly over time. In ancient Egypt, people used a mixture of animal fats and natural oils to maintain their hair, while ancient Greeks and Romans favored elaborate hairstyles held in place with beeswax and other natural substances.

During the Renaissance, elaborate wigs and hairpieces became popular in Europe, symbolizing status and wealth. The 20th century saw a revolution in hair care with the introduction of shampoos, conditioners, and a plethora of styling products designed to cater to every imaginable hair type and style.

Today, the market is brimming with a diverse array of hair care products. Shampoos and conditioners form the foundation of any hair care routine, with formulations targeting specific needs such as hydration, volume, color protection, and dandruff control. Styling products like gels, mousses, and sprays help shape and hold hairstyles, while serums and oils add shine and combat frizz. Treatments such as hair masks and leave-in conditioners provide deep nourishment and repair. Additionally, there are products aimed at promoting hair growth and maintaining scalp health.

Moreover, be mindful of the brand's reputation. Established brands often have a track record of quality and safety, while niche brands might offer innovative solutions. Price is another consideration - while higher-end products might offer premium ingredients, there are many affordable options that deliver excellent results. Lastly, keep an eye out for special deals and bundles which can offer better value for your money.

When deciding where to shop online for hair care products, keep these criteria in mind to save time (and maybe money too):

  • Selection. The more products the store carries, the more likely it is that you'll find what you need. A broad selection gives you the opportunity to buy products from brands you trust, or branch out a bit and give something different a try.
  • Price. Compare prices to find competitive deals and consider the value offered by different products. Don't forget to consider cost-saving benefits like free shipping on certain order totals, rewards programs, and frequent promotions and sales.
  • Satisfaction guarantee. Look for retailers that offer returns or exchanges if a hair care product doesn't meet your expectations. The best policies will let you get a refund even if you've used some of the product.
  • Reputation. Check reviews and ratings from previous shoppers. How easy was it for them to get what they needed at the particular store? Are the hair care products authentic? Does the company have a rating from the BBB?
  • Customer service. Good customer support can help resolve any issues and provide guidance on hair care product choices. Are reps responsive when there's a problem?

From buzz cuts to bobs, every hairstyle deserves great hair care products. To help you take care of your tresses, the experts at Top Consumer Reviews have evaluated and ranked today's most popular online options for getting your preferred shampoos, conditioners, brushes and more. Happy shopping - and styling!

The Best Reviews of Hair Care Products