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Nordstrom Review

Sunday, November 3rd

2024 Hair Care Product Reviews

Nordstrom Review 4.5 Star Rating

Nordstrom

4.5 Star Rating
  • Around 1,300 hair care products
  • Free shipping on all orders
  • Free returns, no time limit
  • Options for in-store pickup of online orders
  • Nordy Club rewards program
  • Thousands of customer reviews on some items
  • "A-” rated by the BBB

Nordstrom, established in 1901 as a small shoe store in Seattle, has grown into a premier fashion retailer known for its high-end products and exceptional customer service, both at its over 100 full-line stores and through its online shop. The retailer distinguishes itself through its commitment to quality, a generous return policy, and a loyalty program that rewards frequent shoppers. Nordstrom's annual events, such as the Anniversary Sale, attract a wide audience seeking exclusive deals on top brands. Combining a rich history with modern retail practices, Nordstrom continues to be a favorite destination for discerning shoppers.

Around 1,300 hair care products

Nordstrom has a slightly smaller inventory of hair care products than we've seen with some retailers on our list, but at 1,300 options it's not exactly paltry, either. Here's how this store did with the three items we used for comparison while shopping:

  • Kérastase Première: although Kérastase came up as a brand option when we searched for it, Nordstrom's results instead took us to some options by RIZOS CURLS and Oribe. We didn't find any Kérastase hair care products
  • Moroccanoil Treatment Hair Oil: all 3 standard sizes (.85 oz, 1.7 oz, 3.4 oz) were available at Nordstrom, all at the recommended retail prices of $18, $35, and $48, respectively
  • GHD Glide Smoothing Hot Brush: $209

Some items have thousands of shopper ratings

The brands offered by Nordstrom are distinctively higher-end, as you'd expect, but that doesn't stop people from buying them. In fact, hair care products are so popular at Nordstrom that some items have reviews numbering in the thousands. As a few examples, you could check out the Dyson Airwrap Multi-Styler (3,069 ratings), Oribe's Gold Lust Repair & Restore conditioner (2,430 ratings), or Olaplex's No. 7 Bonding Oil (2,492 ratings). Those reviews are great because Nordstrom shoppers tell it like it is, and some products have comments going back several years.

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Get rewarded for your purchases

When you sign up for the complimentary rewards program at Nordstrom, The Nordy Club, you'll automatically earn one point for every dollar you spend. There are tons of benefits you'll want to know about (too many for us to list), but be aware that they're even more generous if you happen to have a Nordstrom credit card. We also noticed at the time of our visit that there was a "3x points on Beauty” promo in place.

Free gifts with some purchases

Other perks of shopping at Nordstrom? You bet! Many of the hair care products we saw had a "gift with purchase” designation: for example, with any $60 Leonor Greyl PARIS purchase, we could get a travel-size hair mask and a detangling comb.

Free shipping to all 50 states + PR

You also don't have to meet any particular order threshold to get free shipping: Nordstrom offers that all the time, including to addresses in Alaska, Hawaii, and Puerto Rico. That's in addition to being able to order online and pick up your purchase at a store near you; just make sure you have your preferred Nordstrom location entered as you browse the site.

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Amazing return policy

Also, Nordstrom is extremely generous when it comes to returns. There's no time limit, no restrictions on whether or not you've used the product, and no cost: bring your hair care items to your nearest store or get the prepaid label through the Nordstrom website. While they do ask that you treat them "fairly” (don't use up every last drop of 10 bottles of shampoo and then bring them back for a refund!), Nordstrom doesn't place any time limit or restrictions on returns. We love that.

Handles problems quickly and with apologies

At this point, we almost don't care what Nordstrom's reputation is, because we're so very impressed with everything we've just mentioned. Fortunately, though, there are no concerns there either. The Better Business Bureau gives Nordstrom an "A-” (with the slight downgrade for not yet resolving 7 complaints); the retailer has about the number of complaints you'd expect for such a big business (slightly over 500 in the last year). It seems like people expect Nordstrom to be amazing, and 99% of the time it is; the only ones who return and report are those who have had a problem, and thankfully we've seen that Nordstrom's reps respond quickly, apologetically, and appropriately every time.

Almost too good to be true

While Nordstrom doesn't earn our #1 spot, mostly because they don't carry quite as many brands as our highest-ranked seller of hair care products, we're big fans of this store. Who can argue with free shipping and free returns with no time limit? Or free gifts with the purchase of many top-shelf brands' products? The next time you're shopping for hair care items, Nordstrom should get your full attention.

Where is the Best Place to Buy Hair Care Products Online?

Shopping for hair care products online can be both convenient and overwhelming due to the vast selection available. When browsing, it's essential to consider a few key factors. First, identify your hair type and specific needs; this will help narrow down your choices. For instance, curly hair might benefit from sulfate-free products, while fine hair might need volumizing formulas.

Pay attention to the ingredient list: natural and organic ingredients are often preferred for their gentle, nourishing properties. Customer reviews and ratings can provide valuable insights into a product's effectiveness and potential downsides. Look for clear descriptions and usage instructions to ensure the product is suitable for your routine.

The Best Hair Care Products Compare Hair Care Products Compare Hair Care Product Reviews What are the best Hair Care Products Best Hair Care Product Reviews

Hair Care Product FAQ

How often you wash your hair depends on the type of hair you have, your daily activities, and the styling products you use. People with oily scalps tend to wash their hair more frequently than others. If you use any styling product on your hair, it is recommended that you wash your hair the next day. Leaving styling products in your hair can cause build up on your scalp and locks which can lead to irritation and damage.
Unlike shampoo, you only need to apply conditioner at the ends of your hair. If you apply conditioner to your hair roots, there is a chance they may look shiny and oily once your hair dries. Some conditioners even give the option to deep condition and leave the product in for a certain time frame to help keep your hair happy and healthy.
There are styling products that fit any hair type. Types of products include hairspray, styling cream, mousse, serums and oils, hair gel, hair paste, pomade, hair wax, heat protectant, hair straightener, detangling spray, and more. Some companies even have the option for travel size products to take on the go wherever you go.
There are so many shampoo and conditioner options to meet anyone's needs . Types of hair care categories include, but are not limited to, moisturizing, color protect, reparative, clarifying, volumizing, dandruff, gentle, oily scalp, hair loss and thinning, curl enhancing, and dry.
Heat protection provides your hair the comfort and protection against heat generated styling tools and products. Without the use of heat protection your hair is prone to become brittle, damaged, and straw like. Stylists recommend applying heat protection before using any styling tools like a hair dryer, straightener or curling iron.
Of course, most companies give the shopper the option to refine their results based on the item type and area of concern. Area of concerns for hair type specific products are typically color treated, curly and oily, dandruff, damaged, dry, dull, fine, frizzy, oily, thinning, toning, volume, and more.
On average it can take anywhere from 2 - 13 business days, depending on your shipping method, to receive your hair products. Some companies offer next day air shipping for an additional charge. Most companies offer free shipping in general or require a minimum charge before free shipping is eligible.
Most companies offer a no hassle return if your product meets all the return policy criteria. Styling tools may or may not be eligible for return. Be sure to read the stores policies before finalizing your purchase.
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Continued from above...

Hair care has been a part of human culture for thousands of years, with practices and products evolving significantly over time. In ancient Egypt, people used a mixture of animal fats and natural oils to maintain their hair, while ancient Greeks and Romans favored elaborate hairstyles held in place with beeswax and other natural substances.

During the Renaissance, elaborate wigs and hairpieces became popular in Europe, symbolizing status and wealth. The 20th century saw a revolution in hair care with the introduction of shampoos, conditioners, and a plethora of styling products designed to cater to every imaginable hair type and style.

Today, the market is brimming with a diverse array of hair care products. Shampoos and conditioners form the foundation of any hair care routine, with formulations targeting specific needs such as hydration, volume, color protection, and dandruff control. Styling products like gels, mousses, and sprays help shape and hold hairstyles, while serums and oils add shine and combat frizz. Treatments such as hair masks and leave-in conditioners provide deep nourishment and repair. Additionally, there are products aimed at promoting hair growth and maintaining scalp health.

Moreover, be mindful of the brand's reputation. Established brands often have a track record of quality and safety, while niche brands might offer innovative solutions. Price is another consideration - while higher-end products might offer premium ingredients, there are many affordable options that deliver excellent results. Lastly, keep an eye out for special deals and bundles which can offer better value for your money.

When deciding where to shop online for hair care products, keep these criteria in mind to save time (and maybe money too):

  • Selection. The more products the store carries, the more likely it is that you'll find what you need. A broad selection gives you the opportunity to buy products from brands you trust, or branch out a bit and give something different a try.
  • Price. Compare prices to find competitive deals and consider the value offered by different products. Don't forget to consider cost-saving benefits like free shipping on certain order totals, rewards programs, and frequent promotions and sales.
  • Satisfaction guarantee. Look for retailers that offer returns or exchanges if a hair care product doesn't meet your expectations. The best policies will let you get a refund even if you've used some of the product.
  • Reputation. Check reviews and ratings from previous shoppers. How easy was it for them to get what they needed at the particular store? Are the hair care products authentic? Does the company have a rating from the BBB?
  • Customer service. Good customer support can help resolve any issues and provide guidance on hair care product choices. Are reps responsive when there's a problem?

From buzz cuts to bobs, every hairstyle deserves great hair care products. To help you take care of your tresses, the experts at Top Consumer Reviews have evaluated and ranked today's most popular online options for getting your preferred shampoos, conditioners, brushes and more. Happy shopping - and styling!

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