Buy Costumes Review

Friday, March 24th

2023 Halloween Costume Store Reviews

Buy Costumes

• Over 10,000 costumes to choose from
• 15-day return policy (12% restocking fee)
• In business for 20+ years
• Based in Wisconsin
• "A+" rated and accredited by the BBB

Buy Costumes carries over 10,000 unique costumes for Halloween, Christmas, or any other occasion you have for dressing up as something different. They've been in business for over 20 years and are based out of Wisconsin.

Basic shopping experience

You can start your Halloween costume shopping by clicking on the categories at the top of the Buy Costumes site: Character, Baby, Girls, Boys, Womens, Mens, Accessories, Decor, Holidays, or Sale. Or, scroll down the page and see some popular themes like DC Comics, Video Games, TV & Movies, and so on.

Need a laugh?

Our favorite category to shop here - literally for grins and giggles - is Funny. You, your family and friends, or even your pets can have everyone on your trick-or-treat route cracking up with the Halloween costumes in this section. We particularly liked the Acme Dynamite Pet Accessory for $7.99, Pumpkin Suit & Tie for $119.99, and the Evil Clown w/Victim Inflatable for $86.99.

Prices are all over the place

Buy Costumes' prices can be affordable or higher than average, depending on which one you choose. Inflatables in particular were more costly here than on other Halloween stores we looked at. Want to save a bit? When we were browsing the Buy Costumes store most recently, we got a pop-up discount of 15% if we were willing to join their email list. That savings could help you cover the shipping fees, which start at $7.99 for economy delivery within 2-10 business days.

Narrow return window and 12% restocking fee

Buy Costumes isn't very generous with their return policy. You've only got 15 days from your original order date - not the day it was delivered - to postmark your return back to them. Your refund will have a 12% restocking fee deducted from it. As with most Halloween costume stores, your items need to be new, unused, and in their original packaging to be eligible for returns. Plus, some items (pet costumes, artificial hair of any kind, cosmetics, socks and stockings, and so on) must be unopened if you want a refund.

Still in business

We were a little confused when we first looked up Buy Costumes' reputation with the Better Business Bureau: it showed the retailer as not being in business. Fortunately, a quick call to the number on the site let us know that the store is under a new parent company (Rubies DTC LLC), which has a flawless "A+" and accreditation from the BBB. It was also nice to see that we reached a US-based customer service rep right away.

Performance is inconsistent

Beyond the BBB, customer sentiment towards Buy Costumes is mixed: out of more than 1,300 ratings, nearly 800 gave this Halloween costume store a perfect five stars. We found glowing praise for how quickly orders arrived, the quality of the costumes, and the attentiveness of the customer service team. Oddly enough, the 25% of shoppers giving Buy Costumes a dismal one-star rating complained about the exact opposite: orders arriving late or not at all, poor-quality outfits or incorrect items that needed to be exchanged, and trouble getting a response from support.

Could be worth trying

You can expect to have a reasonably good shopping experience if you get your Halloween outfit from Buy Costumes. Just be sure to pay close attention to the contents of your order, in case you need to request an exchange or refund, and try to make your purchase well in advance of when you need it.