Tuesday, September 27th
2022 Halloween Costume Store Reviews
Costume Supercenter
- 15-day return policy (12% restocking fee)
- "A+" rated by the BBB
- Free shipping on orders $75+
Costume Supercenter provides your typical costume-shopping experience. It's easy to shop by your favorite themes and characters, for adults, children, or pets too.
Use the top links to start shopping
When you hover over the links at the top of the site, you'll get dropdowns that let you select a subcategory. For example, under the Kids section, you could shop by themes that include Historical, Witches & Wizards, Food & Drink, and many others. We appreciate that the Adults subcategories include "No-Hassle Costumes" (yes, please!), Curvy/Big & Tall, and entertaining options for Groups & Couples. However, keep an eye out for inventory: even in the New Arrivals category, many Halloween costumes were sold out during our last visit.
Not enough details on costumes
Depending on the costume you're considering, the product details might be a little scarce or confusing. For example, when we were looking at the Bob Ross Costume Top (and mostly wondering what made it different from your everyday button-down denim shirt), the sizing options were mysteriously labeled as 46" and 50" . Is that a large? Tall? Who knows! Ordinarily, we would suggest looking at the customer reviews for more help, but very few costumes here have them. Most items have no reviews at all, and we didn't see more than a dozen on any of the costumes that did.
Free shipping on $75+
Costume Supercenter's prices are on par with other stores, ranging from under $20 for something basic into the hundreds for a more elaborate costume (though we're not sure why anyone would pay almost $140 for an adult Spock outfit). Signing up for Costume Supercenter's email list could get you a 15% discount on your order. Just watch for the pop-up as you browse the store. And, if your order is at least $75, you'll qualify for free US economy ground shipping.
Reputation has had a sharp decline
We've had to drop Costume Supercenter out of the top tier positions since our last review. Although they've still got an "A+" from the Better Business Bureau and not a ton of complaints filed there, shopper ratings elsewhere for this retailer have gone downhill. More than 25% of them - nearly 1,500 in all - give Costume Supercenter the lowest possible rating of just one star. The biggest complaints surround shipping: even paying for expedited delivery, many costumes and accessories arrive very late or don't come at all, and shoppers have a really hard time getting anyone at Costume Supercenter to accept responsibility.
Disappointing returns and customer feedback
This is also the third company in our review (in addition to Costumes and Buy Costumes) that all seem to ship their merchandise from the same distribution warehouse in Wisconsin. We figured that out when we spotted the exact same wording regarding returns and restocking fees: 15 days from the date you placed your order, and 12% deducted from your refund. We've ranked Costume Supercenter lower than the other two because their shopper feedback is more negative (and because we expected more from an online store that used to earn our highest ranking).
No longer a store we recommend
We're disappointed to say that Costume Supercenter no longer gets our recommendation as one of the top Halloween costume stores on the market. The return policy is restrictive and leaves you out of luck if your order arrives late through no fault of your own. Customers agree and have shown their lack of satisfaction in numerous one-star reviews. It's not the worst place to buy a costume, but it's definitely not the best anymore either.
More Halloween Costume Store Reviews
The 12 Best Halloween Costume Stores
Where Can You Find the Best Selection of Halloween Costumes?
There's something in Halloween for everyone, from the kids who can't wait to get their hands on piles of free candy, to grown-ups who get to feel like a kid again by dressing up like their favorite superhero or celebrity. Of course, at the heart of any Halloween celebration is the perfect costume. If you're tired of dragging out the same tired clown, witch, or devil attire every year and you're ready for something new, it's time to get shopping!
But wait - what if it's not even fall yet? Or what if you're trying to dress up your kids for their end-of-the-year theme days at school? No need to panic: even though they're called "Halloween" costumes, you can shop for almost any imaginable attire with any number of online retailers who keep the proverbial doors open year-round. That's especially true now that conventions, cosplay, and other dress-up occasions have become so popular - why should that kind of fun be limited to the month of October, right?
Halloween Costume Store FAQ
Continued from above...
One of the best things about shopping for your Halloween costume online is the selection. Have you been to a retail store a few weeks before the holiday and seen how picked-over it gets? Good luck finding anything that fits or matches, let alone a costume that everyone will be talking about.
Yes, you're always going to find the most options in stock if you shop sooner rather than later, but some online stores can hook you up with a killer costume - literally, if you're into dressing up like a slasher movie - and get it delivered even just a few days before Halloween.
With so many Halloween costume stores out there, and so many themes to choose from, it's normal to feel a little overwhelmed when deciding where to shop. Want to make it a little easier? Keep these factors in mind:
- Ease of navigating the site. Some stores make it quick and fun to find exactly what you're looking for, or to get ideas if you're feeling uninspired. Others make you click and click and click just to see what they have. Look for filters that let you sort by your budget, size, or desired theme.
- Selection. Even the most user-friendly online store isn't much good if it only carries a handful of Halloween costumes. How many will you have to choose from? More importantly, are they actually in stock?
- Return policy. Yeah, so maybe you thought you'd fit perfectly into that Elvis costume, but it's a little tight in some places and loose in others. Will the store let you return it? Be sure to read the details about how long you have to send it back and if the package has to be unopened or just in new, resalable condition.
- Customer satisfaction. Has the store been rated by the Better Business Bureau? Have shoppers had a good experience getting their Halloween costumes delivered on time? Was the return process hassle-free or hard to deal with? Are the costumes well-made or flimsy?
To help you get your spooky on, TopConsumerReviews.com has evaluated and ranked today's most popular online retailers of Halloween costumes. We're sure this information will make it fun and fast to get the perfect outfit before the big party or trick-or-treat!
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