Find Costume Review: Halloween Costume Stores

Find Costume is based out of Mount Vernon, New York. They have adult costumes, kids' costumes, plus size costumes, pet costumes, accessories, and props. Their main goal is to make shopping quick, affordable, and easy for customers. But are they as reliable as they aim to be? You can be the judge of that based on what we've discovered about the company.

Annoying shopping experience

Find Costume (whose company title sounds grammatically incorrect to us, but that's beside the point), says you'll be the life of the party with their selection of costumes. The main categories you can browse include men's costumes, women's costumes, girls' costumes, boys' costumes, funny costumes, food & drink costumes, couples costumes, and group costumes. Whether you want to dress up as a slice of pizza or a giant baby, the themes here are far and wide. However, you can't filter through categories easily, and often after going down a rabbit hole trying to narrow down our options in a certain category, we found that no costumes were even available. You have to keep choosing specific themes here in order to see a selection rather than generic options like the size you're looking for, price, customer ratings, or anything like that.

Looking for more information

You'll definitely want to come to Find Costume with a solid idea of what Halloween costume you're looking for beforehand. Using their search feature is the easiest way to go. Once you finally land on a costume you like, you'll usually only see one picture of the costume, the sizes that are available, a product description, and sizing. They omit information about the materials and how to care for your costume like most companies provide.

Reasonable prices, no free shipping

Every costume from Find Costume appears to be "on sale", but in turn that really just means that none of them are. Most costumes are between $20 and $50, so nothing here is extraordinarily cheap or expensive. The costs here are really reasonable and competitive. What's annoying is that you have to add a costume to your cart and go through the initial checkout process to see how much shipping will be. When we added a pharaoh costume for $39.95 to our cart, the cost for ground shipping was $9.95. Nowhere does the company mention that if you place an order of a certain amount you'll qualify for free shipping.

30-day returns, 20% restocking fees

If you're unsatisfied with the Halloween costume you order from Find Costume, you have 30 days to call their company for a return merchandise authorization number and return instructions. All approved, non-defective returns are subject to a 20% restocking fee and return shipping is the responsibility of the customer as well. Between these two things, you'll likely lose a big portion of your refund when you send a costume back, unfortunately.

A scam?

There were a frightening amount of reports from customers that tied the word "scam" to this company's name. Many people say they purchase a costume and then it never ships. They don't hear from customer service and can't contact them for answers either. Others say that when they do receive their order, costumes are cheaply made and defective. Things aren't as good as they appear on the website and people end up very frustrated with the result of shopping here. There is no Better Business Bureau rating for Find Costume, but if there were, we assume it would not be a high one.

Too many issues

So many listed Halloween costumes were out-of-stock, we felt like we hit a lot of walls when we were trying to shop here. Between the weird browsing experience, lack of product details, 20% restocking fee on products, and poor reviews, we aren't excited about Find Costume whatsoever. They've earned last place on our list of Halloween costume retailers.

Learn More  ➜

On the Find Costume website