Party City Review

Tuesday, February 7th

2023 Halloween Costume Store Reviews

Party City

• Thousands of costumes and accessories for all ages
• Can buy online and pick up in store
• 30-day return policy

Party City has thousands of Halloween costumes to choose from - year-round. Though you may have to shop online instead of at one of their many brick-and-mortar locations if you're shopping for a costume in the middle of the winter, you'll have no trouble finding plenty of options.

Website is straightforward

The Party City website is pretty easy to shop. Choose among several categories, like Family Costumes or Themes, or scroll down the page to see some suggested options. At the time of this review, those included Disney, Gamer, Scary, Couples, and even outfits for pets. Once you've selected a category, you'll see helpful filters to show you results narrowed down by costume size, themes, age, and so forth. There's also the option to show you only the items available at a store near your zip code; just check to make sure your browser automatically fills in the one you want to use for reference.

Free shipping on $59+

Once you've narrowed down the options, you'll have no trouble seeing your matches. The results page shows you what sizes are available, if it's in stock online and/or at a store near you, and the price. All orders of $59+ ship for free, and since most costumes sold by Party City are under that amount, you may want to add some accessories to your cart. Plus, at the time of our latest visit to the Party City site, there was a 15% discount promo off any orders of $59+, so take a look and see if there are any sales in progress when you shop.

Lots of information on every costume

There's no shortage of details once you've clicked on a costume that interests you. From the materials used in the various components (jumpsuit, mask, belt) to the types of closures used to keep it secure, your costume won't be a surprise when you pull it out of the packaging. Party City also includes the care instructions: no need to store a sweaty, smelly costume until next Halloween when you know exactly how to clean it. All products give customers the opportunity to leave a review, but we didn't find any on the ones we selected.

Generous 30-day return policy

Party City offers a solid return policy. You've got 30 days to return your Halloween costume, by mail or in store, for a full refund. It needs to be in new, unworn condition and in the original packaging. Also, as with any holiday merchandise, you'll need to make your return more than seven days before the date (October 31, in this case) to get a refund; returns within that one-week window will get you store credit instead of your money back.

No worries about reputation

Party City has a disappointing-looking "C-" rating from the Better Business Bureau. It's not a huge concern, though, because it's based on Party City's failure to respond to just seven complaints. There were only 112 complaints filed there in the three years prior to this review; for such a big company, that's practically nothing.

Great choice for costumes

Overall, you should feel good about buying a Halloween costume from Party City. With thousands of choices in their inventory, convenient options for ordering online and picking up in store or having it shipped, you should have no problems finding what you need and getting it in time for your party, event, or Halloween activities.