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Monday, August 2nd
Bloomingdale's offers high-end merchandise at high-end prices. Although their least expensive bag is listed at $11.00, when filtering their handbags for price, the lowest price point is "Under $500," so that should give some indication of the average price of a bag. If you are looking for a specific designer bag, Bloomingdale's is your place, but if you are trying to keep to a budget, you may want to look elsewhere.
Navigating their website was pretty simple, as a link to handbags is listed on their homepage. When you come to the handbag landing page, there is a lot going on! There are links to hot trends, best sellers, and popular designers. Bloomingdale's carries a large selection of designer handbags and luxury purses, and they even offer an online style expert to help you find your perfect bag. However, when we clicked the icon to talk to our style expert, at around 7:45 p.m., we received a message stating that they were unavailable, but that we could send a message and they would get back to us in a couple of hours. It seems like a nice service, it just may not be readily available when you need it.
Bloomingdale's usually processes and ships in-stock merchandise within 2 business days when you select standard shipping; however Premium and Express shipping are also available and those orders will be processed the same day and arrive the next day, as long as the order is made before 5 p.m. If you back order an item, you will receive an expected shipping time at checkout or in a follow-up communication. Bloomingdale's also offers in-store pickup and same-day delivery if you live near one of their retail stores.
Impressive return policy
Bloomingdale's allows an impressive 365 days for customers to return most unwanted items as long as they are still in saleable condition. Final sale merchandise, which Bloomingdale's calls "The Final Offer items" must be returned within 30 days, but we still think that is a pretty good deal since most retailers slap an "all sales final" tag on clearance items. They offer free returns on online merchandise every day, which is a step above many of the smaller retailers we've reviewed. Since they are a larger store, they can afford to offer free returns.
Online shopping complaints
Customer reviews we read online were chiefly negative. Of the reviews we saw on third-party sites, 15% were good and 80% were bad, with the other 5% being just okay. Some customers raved about the great online selection and even complimented the customer service reps they spoke with when handling issues with their online orders, but for the most part, we saw complimentary comments primarily about in-store experiences. All of the complaints were directed toward online shopping experiences, and what were the most repeated offenses? Canceling orders without notifying the customers and rude, condescending customer service agents.
Room to improve
Bloomingdale's offers a great selection of handbags, but they are a department store and not a discount site, so you are going to pay full price for a high-end bag. Their return and shipping policies are better than a lot of other online handbag retailers because they are a large store and can afford it. But, what made us rank Bloomingdale's towards the middle of the pack is primarily the poor customer service reviews for online purchasing. Most people praised the in-store operations, but had negative experiences when purchasing online. With many options available for your online shopping pleasure, a store like Bloomingdale's could step up their game to make it more likely that they will earn your business.
Whether you're a trendsetter on the lookout for the next hottest bag or looking for functionality over frills, online handbag shopping provides something that traditional stores do not: options. Endless options!
When shopping online you're instantly able to compare thousands of handbags at different prices, styles, functionality, colors, patterns, sizes, and even shipping speed, all from the comfort of your couch in your jammies, 24 hours a day and 7 days a week.
However, not all online handbag stores are the same. Before moving forward, it's important to shop from a store that provides:
TopConsumerReviews has reviewed and ranked the best online handbag retailers available today. Most people carry a handbag every day, so we know how important it is to find one that does the perfect job of representing your personal style. Whether you are looking for a bag for your commute, your next vacation, or a big night out on the town, we hope this information helps you find the perfect purse, crossbody or clutch for your wardrobe.
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