Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.
Monday, August 2nd
According to online handbags retailer Moda Queen, they are a Premier Yahoo! Store and the leading online designer outlet. They sell overstocked and discontinued styles of brands like Prada, Fendi, Gucci, and Marc Jacobs, supposedly with 100% authenticity.
Only 68 handbags
While there are many impressive designer brands available, the number of offerings is seriously lacking. When you look at competing online stores that offer thousands of options, 68 listings is slim pickings.
Website easy but outdated
The website is easy to navigate, but could use an update as it looks a bit outdated. Listings can be filtered by brand, size, alphabetical order, and price.
If you are looking for low prices on designer bags, you'll find some pretty good deals, as most of the bags have at least a small discount. Although, when we say small, we mean small. A couple of their bags are marked down by only $5, but some are marked down by more than 50%. Since their bags are overstocked and discontinued, we assume that their prices are based on demand, rather than a site-wide percentage off of all bags. While there are some good deals, there are also bags exorbitantly priced at $22,000 and $32,000. It is hard to put a solid price point label on the website because both the price range and average discount range are so large.
Hand selected reviews
Probably to combat the many complaints and poor reviews elsewhere on the internet, there are many positive testimonials on the website from customers as far reaching as Thailand and Malaysia. One woman said she was wary of purchasing a designer handbag over the internet, but that after speaking to a sales representative from Moda Queen on the phone, she felt more secure. So, they must have some stellar customer service reps on hand - or they've just hand-selected the reviews that would make them look more reputable.
Moda Queen accepts online payments from most major credit cards and boasts that they use the most advanced security available. Your card will be charged not at the time of order, but when your order is ready to be shipped. Lastly, they charge 9.75% sales tax, but only to Californians (as if that place isn't already more expensive)! We guess that's a little bonus for all of the other states though, since no sales tax is taken at all from the other 49.
Moda Queen uses UPS to ship their goods, and offers free standard shipping - however, your package will arrive in up to 10 days. So, in a world of free same-day shipping from many big-name online retailers, that deal isn't super great. If you need your handbag sooner, they also offer other shipping options for an additional fee.
100% satisfaction guarantee
Moda Queen uses ALL CAPS to communicate that their company has a 100% SATISFACTION GUARANTEE, so you know they mean business. All joking aside, if you are unhappy with your purchase, you are able to return the merchandise within 30 days of the package being delivered, and the refund will be issued within 7 business days minus a 10% restocking fee. The customer is responsible for the return shipping and handling costs, and the website suggests insuring your return package for the full value, as the company does not take responsibility for lost or damaged packages. There is an additional restocking fee for any merchandise that comes back with missing or damaged pieces. Exchanges may be made within 14 days of delivery with a $15 processing fee. Exchanges are not permitted for international customers, but returns are.
Beware the knock-offs
Moda Queen is not accredited by the Better Business Bureau and has a B- rating for failure to respond to a complaint. Although the details of the complaint were not on the BBB website, you don't have to look far to find more complaints. When we went to do our research, most of the reviews we read included the words "scam," "fake," and "do not recommend." Ouch. One customer reported that she took the Fendi bag she purchased from Moda Queen into a Fendi retail store when the zipper broke and the Fendi representatives recognized that the bag was indeed a knock-off.
At the bottom
Overall, it seems like by shopping at Moda Queen, you'll be taking a risk to spend quite a bit of money on a bag that may or may not be authentic. Unfortunately, this retailer continues to be at the bottom of our rankings among retailers of Handbags.
Whether you're a trendsetter on the lookout for the next hottest bag or looking for functionality over frills, online handbag shopping provides something that traditional stores do not: options. Endless options!
When shopping online you're instantly able to compare thousands of handbags at different prices, styles, functionality, colors, patterns, sizes, and even shipping speed, all from the comfort of your couch in your jammies, 24 hours a day and 7 days a week.
However, not all online handbag stores are the same. Before moving forward, it's important to shop from a store that provides:
TopConsumerReviews has reviewed and ranked the best online handbag retailers available today. Most people carry a handbag every day, so we know how important it is to find one that does the perfect job of representing your personal style. Whether you are looking for a bag for your commute, your next vacation, or a big night out on the town, we hope this information helps you find the perfect purse, crossbody or clutch for your wardrobe.
Select any 2 Handbag Stores to compare them head to head