Our reviewers evaluate products and services based on unbiased research. Top Consumer Reviews may earn money when you click on a link. Learn more about our process.

Shoes Review

Wednesday, May 25th

2022 Handbag Store Reviews

Shoes Review 2 Star Rating


2 Star Rating
  • Cost: From $18.95 to $527

Shoes is an online retailer that offers shoes (shocker), handbags, and accessories. This online store has a pretty good selection of affordable handbags: they offer just over 1,000 different listings, most of which fall in the $35-150 price range.

Eclectic bags

However, very few of their offered brands are household names. Some brands they carry include, Frye, Anuschka, and Sakroots (which was the only one we recognized). The bags are very eclectic and many feature beautiful and unique hand-painted designs. Selections can be filtered by category, color, brand, price, shipping options, material, and features. Similar to eBags, Shoes caters more to the shopper that is less interested in designer labels, and more interested in functionality.

Free shipping

Shoes offers free USPS ground shipping to all customers in the United States, but customers should expect to allow 3-10 business days for their packages to arrive. They also offer free exchanges and easy returns, although they do deduct a $6.95 restocking fee on all returned products. Shoes also offers a 100% price guarantee. If you find a product for less somewhere else, they will match the price, and claim that they will even refund you the difference if they lower the price of a product you purchased on their website.

Best Handbag Stores

Negative customer reviews

Despite the policies listed on their website, the reviews about returning products are overwhelmingly negative. Multiple customers stated that they sent back products that were defective or simply the wrong item, but were told by customer service that they couldn't be returned because they were not resellable - obviously not if the product was defective in the first place. One customer even wrote that a customer service rep told her "you bought it, it's your problem now." So, yeah, not stellar service.


Not surprisingly, Shoes was not accredited by the Better Business Bureau at the time of our review. Also, based on the reviews we found on many third-party websites, Shoes does not seem to be a reliable retailer. 80% of the reviews we found were negative and pleaded with other consumers not to waste their time with the company. Reviews also relayed poor quality of customer service and, while this isn't directly related to handbag sales, there were a few instances of selling knock-off shoes, which we felt should be mentioned.

Look elsewhere

Overall, the selection and prices of handbags at Shoes is okay, but they include very few well-known and trusted brands. The biggest reason for their low rating is the huge disconnect between their stated return/exchange policy and the actual experiences of their customers. You're more likely to get a handbag you love - and one that's authentic - with another retailer.

Where Can You Find the Best Handbags?

Whether you're a trendsetter on the lookout for the next hottest bag or looking for functionality over frills, online handbag shopping provides something that traditional stores do not: options. Endless options!

When shopping online you're instantly able to compare thousands of handbags at different prices, styles, functionality, colors, patterns, sizes, and even shipping speed, all from the comfort of your couch in your jammies, 24 hours a day and 7 days a week.

The Best Handbag Stores Compare Handbag Stores Compare Handbag Store Reviews What are the best Handbag Stores Best Handbag Store Reviews

Handbag Store FAQ

If you're a collector of handbags, you already know that there are so many to choose from! Today's most popular styles include crossbody bags, tote bags, shoulder bags, hobo bags, satchels, clutches, and bucket bags.
You may want to have at least three handbags at the ready: a large one for toting bigger things like tablets, a water bottle, or even a laptop; a medium-sized one that can carry your wallet and mobile phone; and a dressier evening bag. Pair your handbag with the occasion - because you'd feel silly bringing a sequined clutch to the gym, or a big leather tote to the opera!
That's a matter of personal preference. Matching your shoes and handbags offers a classic look, while slightly mismatched accessories presents a more modern vibe. Whether or not they match in appearance or style, your handbag and your other accessories should have a similar feel - like flats with a crossbody bag or pumps with a clutch bag.
Just as beauty is in the eye of the beholder, designer brand handbags appeal to some shoppers and not to others. If you love the feeling of having the latest Tory Burch bag on your arm or collecting something new from COACH each season, go for it! On the other hand, if you're just looking for something fun or functional, you'll find more affordable options outside of the designer brands.
The care and cleaning of your handbag will largely depend on the materials from which it's made. Be sure to see if your bag comes with any special instructions or recommendations for cleansers. Some handbags may be dry clean only, but most can be gently spot-cleaned with a damp, soft cloth. Preventing dirt and stains is the best way to keep your handbags clean: try to remember to put them on a chair or table instead of the floor when you go out.
Most designer handbags come with a cloth dust bag for storage. You can also use a pillowcase or bubble wrap, but avoid using tissue paper because it can attract moths. If your bag has buckles or straps, loosen them before storing your handbag so that they don't leave marks in the material. Finally, if your handbag has a chain handle, keep it stored inside the bag so that it won't scratch the outside surface.
Where else will you find the world's best selection? Online retailers put every imaginable style, color and brand of handbags at just a click away. Many stores offer competitive pricing and fun perks like rewards programs or spin-the-wheel discounts, and you'll often get free shipping on your order.
Most of the time you can, as long as it's in unused condition with the original packaging. Some stores even give you up to a full year to make the return, which is fantastic if you're shopping early for a holiday or special occasion. A few retailers charge a small fee for the postage-paid return label and deduct it from the amount of your refund.
Compare the Best Reviews

Continued from above...

However, not all online handbag stores are the same. Before moving forward, it's important to shop from a store that provides:

  • Wide Selection. Some stores offer thousands of handbags while others offer just a few. Ones with larger collections will make it easier for you to find just the right bag. Some of the retailers also offer larger numbers of high-end designer bags and others sell bags that are more modestly priced but still attractive and functional.
  • Site Navigation. If you are looking for a bag by a specific designer, or perhaps with a price range, size, pattern, or function in mind, the way you can search for a bag is paramount.
  • Price. As consumers, we always want to get the most bang for our buck, right? Some stores offer great deals, others do not offer discounts at all. In our search, we found bags that were a mere $11 and a few that would put you back $30,000. But, not to worry, there were also plenty of bags to be found at great prices!
  • Reputability. What is the reputation of the company? Do they sell good quality merchandise? It's important to look into what the Better Business Bureau and other consumers have to say about the company before trusting them with your financial information. Don't worry, we read LOTS of reviews to get the skinny on each of these companies to help you decide whether you should trust them or not.
  • Shipping options. How quickly do you need your bag? Are you on a strict time table? Considering the shipping speeds and subsequent costs is another crucial factor in your choice of online handbag retailer. Some stores may take up to 2 weeks to process and ship your order, while others can be picked up in store or delivered on the very day of your purchase.
  • Return Policy. If the handbag is too big, the wrong color or simply not your style, once it arrives at your doorstep, will you be able to return it without hassle for your full money back?

TopConsumerReviews has reviewed and ranked the best online handbag retailers available today. Most people carry a handbag every day, so we know how important it is to find one that does the perfect job of representing your personal style. Whether you are looking for a bag for your commute, your next vacation, or a big night out on the town, we hope this information helps you find the perfect purse, crossbody or clutch for your wardrobe.

See the Best Handbag Store
The Best Reviews of Handbag Stores