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eHealth Review

Thursday, March 27th

2025 Health Insurance Plan Reviews

eHealth Review 1.5 Star Rating

eHealth

1.5 Star Rating
  • Quick access to quotes of plans matching your needs
  • Complete the process online or over the phone
  • Choose from more than 10,000 health insurance plans from 180+ companies
  • Agents available after purchase to help
  • Plans available for Individuals/Families, small Business, Medicare, Short-Term, Dental, Vision, and GAP

For over 25 years, eHealth has helped millions of Americans find the healthcare plan that fits their needs at a price they can afford. eHealth offers online resources and live support from licensed insurance agents and boasts over 10,000 plans from over 180 companies.

Quick access to quotes

It's easy and painless to access a general quote at eHealth. With a click of a button, you will get a page that lists some types of plans. In order to see prices, you do need to give a little bit of information, but not your email or phone number. Once you answer a few general questions, you will have quick access to quotes of plans that match your profile. You can even have access to unsubsidized quotes.

Lots of insurance types on offer

eHealth offers a wide range of insurance types to shop for: Medicare, short-term, small business, individual/family, dental, vision, and GAP. If you're trying to find coverage for yourself or your family, click on the Individuals and Family tab on the main eHealth page and enter your zip code.

Best Health Insurance

Agents claim to be available to help even after purchase

eHealth offers a customer promise that includes a commitment to expert guidance and timely follow-up. They also promise to always work on your behalf to get the information you need to select the right plan for you. Unfortunately, this is not always the case. There have been some complaints from customers that agents have misled them into signing up for more than they needed or for a higher-level plan that was out of their budget. When customers get the bill, eHealth agents do not respond to their pleas for help. They have had to resolve their complaints using third-party help.

Agents are overly available - if you don't enroll

We have read and experienced ourselves the commitment of eHealth agents. We gave them our contact information and have been inundated with calls and texts that we did not want from agents everywhere asking if we need health insurance. One woman who did not sign up for a policy but gave out her personal information has had texts, calls, and voicemails for months and has asked repeatedly to be taken off their call list. Still others have changed their phone numbers due to the amount of spam calling they have received. This is not acceptable.

Won't be a pick this time around

Due to complaints of harassing texts and phone calls, along with the distinct lack of educational materials on the website, eHealth will not be a good pick this time around. You'll want to use a more reputable health insurance resource on our list, especially if you want to avoid the spam you'll undoubtedly get from eHealth.

Where Can You Find the Best Health Insurance?

About half of Americans have health insurance from their employer. But there are lots of small businesses, independent contractors, and freelancers who don't get insurance from an employer. Maybe you are an influencer who now makes money as a YouTuber - how can you navigate the complicated world of health insurance coverage? From small business owners to hoping-to-trend influencers, everyone wants to feel the security of help with costs if they have a medical situation.

The good news is that you have coverage options that might come with a tax credit that can be used to reduce your monthly premiums if you need to find health insurance on your own. These plans are funded through the government, and if you've ever tried to navigate a government website or program, it can be time-consuming and confusing. And that's a best-case scenario.

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Health Insurance Plan FAQ

Health insurance helps you manage the costs of your health care, from annual wellness checkups to major medical needs like surgery or cancer treatments. You pay a monthly premium to the insurance company, in addition to any co-pays or annual deductibles that need to be met.
That depends on the insurer and the specific plan. Most policies include regular checkups and basic office visits, hospital stays (including visits to the ER), and maternity care. Your policy may or may not cover other services like chiropractic care, imaging (like X-rays and MRIs), vision and dental. It's important to get familiar with any plan you're considering, to avoid any nasty - and expensive - surprises later.
Absolutely. Many Americans find themselves in this situation, particularly those who own their own businesses or who work as freelancers. You can consult with an insurance broker to find the insurer and plan that makes the most sense for your situation.
No, but you could face tax penalties for not having health insurance. Because such requirements have changed several times in recent years, it's wise to check with an insurance agent to see what mandates are currently in place before you make a decision.
Only if you are self-employed or have a Health Savings Account (HSA) with a high-deductible health plan (HDHP). If your health insurance comes through your employer, your premiums aren't tax deductible.
Yes! It's usually the easiest way to get an idea of what your options are and how much you'll pay each month. You can either buy a plan directly from an insurer or work with a referral service or broker who can provide multiple options to choose from.
Unfortunately, the answer to that is usually "a lot”. Premiums for an individual typically start around $150/month and at $500/month for families. However, those plans usually have very high deductibles: an annual amount you have to spend before your insurance will start covering your medical costs. It's not uncommon for people to pay over $10,000 before their policy even kicks in.
Most health insurance policies have doctors and facilities that are considered in-network or out-of-network. If you choose to see a provider that isn't in your plan's network, you may have reduced benefits - or no coverage at all. For those who have established relationships with health care providers, it's usually possible to start a search for coverage by entering the doctor's name and seeing which insurance policies include him or her as an in-network option.
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Continued from above...

Fortunately, there's good news on that front. There are a number of health insurance platforms that can help you sort through your options and get coverage. You won't pay extra for using one of these resources, and you'll often get the benefit of knowledgeable guidance from a licensed insurance agent. If you don't understand the difference between PPOs and HMOs or between deductibles and coinsurance, you should make sure you have an expert on hand to walk you through the process of picking a plan.

However, not all of these companies are made equal. While some do exactly what they say they will, others are fronts disguising lead-generating agencies. They get paid to collect your personal information, which is then sold to anyone with the cash - marketing companies, other insurance agents, health insurance providers, and who knows who else.

How can you tell which health insurance websites are legitimate? Consider the following criteria when deciding where to begin your coverage shopping:

  • Licensed agents. As we mentioned, the reputable platforms offering health insurance will always have an option to work with a licensed agent - without having to first provide any personal information.
  • Upfront quotes. Do you have to enter a lot of details before you can see quotes for policies in your area? This could potentially raise concerns. We prefer health insurance sites that let you enter a zip code and some limited demographic info (usually male/female, age, and income range), then show you a preliminary set of matching plans.
  • Ease of use. How quickly can you see quotes? Can you apply online and get coverage right away, or will a phone call be required to finalize your enrollment?
  • Support available. How easy is it to get help if you get stuck in the application process? Will the company continue to care and advocate for you after you've purchased a health insurance policy? Does the company offer year-round support? Do they offer more than one way to contact them - phone, live chat, and email, for example. Do they have limited service hours?
  • Reputation. While many health insurance websites boast impressive claims, which ones truly deliver? You can determine that by looking at customer reviews on third-party sites or reading reviews like the ones here at TopConsumerReviews.com.

To help you get the medical coverage you need, Top Consumer Reviews has evaluated and ranked the best resources for finding health insurance plans. We're confident that this information will make it easy to navigate the often-tricky world of healthcare and buy the right plan for your needs.

Compare Health Insurance Plans

Select any 2 Health Insurance Plans to compare them head to head

best-health-insurance
  • Health Insurance.org
  • Stride Health
  • Healthcare Marketplace
  • Health Markets
  • New Plan Options
  • HealthInsurance.com
  • eHealth
  • Insurance Quotes
  • Find Health Insurance Coverage
  • First Quote Health
Health Insurance.org vs Stride Health Health Insurance.org vs Healthcare Marketplace Health Insurance.org vs Health Markets Health Insurance.org vs New Plan Options Health Insurance.org vs HealthInsurance.com Health Insurance.org vs eHealth Health Insurance.org vs Insurance Quotes Health Insurance.org vs Find Health Insurance Coverage Health Insurance.org vs First Quote Health Stride Health vs Healthcare Marketplace Stride Health vs Health Markets Stride Health vs New Plan Options Stride Health vs HealthInsurance.com Stride Health vs eHealth Stride Health vs Insurance Quotes Stride Health vs Find Health Insurance Coverage Stride Health vs First Quote Health Healthcare Marketplace vs Health Markets Healthcare Marketplace vs New Plan Options Healthcare Marketplace vs HealthInsurance.com Healthcare Marketplace vs eHealth Healthcare Marketplace vs Insurance Quotes Healthcare Marketplace vs Find Health Insurance Coverage Healthcare Marketplace vs First Quote Health Health Markets vs New Plan Options Health Markets vs HealthInsurance.com Health Markets vs eHealth Health Markets vs Insurance Quotes Health Markets vs Find Health Insurance Coverage Health Markets vs First Quote Health New Plan Options vs HealthInsurance.com New Plan Options vs eHealth New Plan Options vs Insurance Quotes New Plan Options vs Find Health Insurance Coverage New Plan Options vs First Quote Health HealthInsurance.com vs eHealth HealthInsurance.com vs Insurance Quotes HealthInsurance.com vs Find Health Insurance Coverage HealthInsurance.com vs First Quote Health eHealth vs Insurance Quotes eHealth vs Find Health Insurance Coverage eHealth vs First Quote Health Insurance Quotes vs Find Health Insurance Coverage Insurance Quotes vs First Quote Health Find Health Insurance Coverage vs First Quote Health
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