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Eargo Review

Tuesday, March 21st

2023 Hearing Aid Reviews

Eargo Review 4.5 Star Rating


4.5 Star Rating
  • Cost: From $1,500-$2,950/pair
  • 4 styles of hearing aids to choose from
  • Free shipping
  • Lifetime support
  • Personalized mobile app
  • 45-day return period
  • Payment plans available
  • 1- or 2-year warranty
  • Discounts available for veterans, active military, first responders, nurses/doctors
  • May be covered by health insurance
  • "A+" rated and accredited by the BBB

Eargo wants to revolutionize the hearing aid industry. When you buy your equipment here, you'll get access to on-demand, licensed hearing professionals to help you "hear life to the fullest" . Eargo hearing aids have been named as a "Best Invention" by Time Magazine, earned an "Innovation by Design" award from Fast Company, and received several other accolades.

Almost invisible in-ear design

One aspect that sets Eargo hearing aids apart is that they're really small: they're designed to be virtually invisible when in use. That's a plus if you're trying to be discreet about wearing them, but for some users (especially ones with arthritis in their hands or reduced dexterity overall), they can be difficult to insert, remove, and adjust.

4 models to choose from

All Eargo hearing aids are rechargeable and come with lifetime professional support. Standard warranty coverage is one year, but the Eargo 5 comes with a two-year plan. Let's take a look at some of the other differences among the four models sold by Eargo:

  • Eargo Max: priced at $1,500/pair, these are the most basic hearing aids Eargo offers. The earpiece style is "flexi fibers" and you'll get a pair of large, three pairs of regular, and one pair of large domes. These hearing aids are not compatible with the Eargo smartphone app: you control the four settings by double-tapping them until you find the one you prefer. Over 700 people give the Eargo Max a 5-star rating.
  • Eargo Neo: priced at $2,000/pair, the Eargo Neo adds in the tech that's missing from the Max. You get mobile app controls, the ability to mute, set environmental programs, and personalize notifications and alerts, and better sound quality. The earpieces are the "flexi palm" style that lets the hearing aid "float" comfortably in your ears. The Eargo Neo had more than 400 5-star reviews at the time of our evaluation.
  • Eargo Neo HiFi: priced at $2,500/pair, these hearing aids are "fine-tuned to deliver a listening experience that would please even the pickiest of audiophiles" . Features include advanced noise reduction and feedback cancellation, as well as added stable gain. The earpieces are Eargo's patented "flexi tetrapalms" , but your kit comes with a set of the basic "flexi fibers" too. 750+ users rated the Neo HiFi with five stars.
  • Eargo 5: priced at $2,950/pair (promo priced at $2,650 at the time of this review), these are Eargo's highest-end hearing aids. You'll want to read the details about the Eargo 5 to fully appreciate all of the features they include, such as being field upgradable and having sound match capabilities to rival what you'd get at the audiologist's office. The earpieces are petal-shaped and the hearing aids' rechargeable batteries offer contactless charging. This model is still too new to have hundreds of customer reviews, but they're endorsed by Olympic swimmer Rowdy Gaines (for what it's worth).

Discounts available, insurance benefits may apply

Yes, these are some of the most expensive hearing aids in our review. Lucky for you, there are ways to save some money. If you're active or retired military, or you're a first responder, nurse or doctor, click the links at the bottom of the Eargo site to get a discount (typically 10%). Also, if you have health insurance (federal or private), you might have a benefit allowance to offset some of the costs: again, go to the bottom of the site and follow the links. Eargo will verify your coverage and work with your insurance plan to get it done.

Best Hearing Aids

45-day returns, lifetime support

You'll have 45 days to try your Eargo hearing aids. If they don't work as you expected, or the earpiece styles aren't a comfortable fit, you can get a full refund. We encourage you to work with the company's licensed hearing professionals first, however: you'll have a welcome call when you place your order, and you can access them at any time after your hearing aids arrive. They can even adjust your devices' programming remotely! Your Eargo hearing aids come with lifetime support.

Strong customer feedback

As you can see from the thousands of five-star reviews across the four styles of hearing aids here, Eargo makes equipment that customers love. The Better Business Bureau agrees, giving the company a perfect "A+" rating and accreditation too.

Best in-ear hearing aids

Eargo is our favorite choice for in-ear hearing aids. They're worth the extra money if you want the most advanced technology, terrific customer support, and cutting-edge earpiece styles that should make them the most comfortable hearing aids you've ever tried (if you don't mind how small they are!).

Where Can You Buy the Best Hearing Aids?

If you're asking that question, chances are good that you're noticing that sounds just aren't as clear as they used to be. Maybe you've even been putting it off for a while already, not wanting to admit that conversations in crowded rooms, dialogues on your favorite TV shows, or phone calls have gotten harder to follow.

You're not alone: according to the National Institutes of Health, around 15% of Americans aged 18+ have some trouble hearing - and that skyrockets in the older age brackets (50% of people 75 and older have disabling hearing loss).

The Best Hearing Aids Compare Hearing Aids Compare Hearing Aid Reviews What are the best Hearing Aids Best Hearing Aid Reviews

Hearing Aid FAQ

Think about your day-to-day life. Are you or your loved ones noticing that you're having a hard time following the details of conversations, especially in noisy environments? Has the volume on the TV been steadily creeping up? These are just a few signs that it might be time to consider if hearing aids can restore some quality to your everyday moments. There are free hearing tests you can take online that may help you make that determination, if you're not ready to visit an audiologist or there isn't one readily available near you.
Generally speaking, there are three steps to how your hearing aids help you hear better. First, the built-in microphone captures sound in your environment and changes it into a digital signal. Next, the amplifier makes that signal stronger. Finally, the in-ear speaker sends the amplified sound into your ear.
The average lifespan for a hearing aid is 5-6 years. Most come with a warranty of one or two years, so extended protection plans are worth considering. You can also get your hearing aids tuned up or repaired as needed.
That depends on the equipment you choose and whether or not they are rechargeable. You can buy a single hearing aid for under $50, while some of the most expensive devices sell for over $4,000 for the pair! If you use hearing aids with replaceable batteries, expect to change your batteries every 1-3 weeks (depending on how many hours per day you use your hearing aids). Batteries are fairly inexpensive, though: you shouldn't have to spend more than $50/year on them.
You've got lots of options! The main consideration is whether you want one that hangs over the ear (with the main body behind your ear) or one that is completely in-ear. In-ear hearing aids are much easier to conceal, but they're not always comfortable to work with if you have arthritis in your hands or have trouble with small objects in general. Both styles of hearing aids often come with great features like customizable sound settings (e.g. for different environments like crowded rooms vs. watching TV at home), smartphone app controls, and phone/video support from expert technicians.
That depends: every user is unique. Not only will you have to adjust to the physical sensation of having the devices in your ears, but your brain also has to adapt to the new range of sounds (especially if you've been struggling with hearing loss for a long time). It's a good idea to choose a hearing aid brand and retailer that will give you a 30- to 60-day trial period, to give yourself time to get used to your new equipment.
Absolutely! There's no need to spend time waiting for appointments at retailers near you when you can buy the same hearing aids online. If you're concerned about getting the right ones, setting them up properly, or accessing support if there's an issue, don't worry: the best online retailers of hearing aids usually make it hassle-free to get all of the help you need.
Most companies that sell hearing aids know that it might take some trial and error to get the best ones for you: the style, fit, and functionality all impact your experience. Fortunately, they usually give you a period from 30-60 days to get used to them, adjust their settings, and see if they are a good match. If not, you can get a refund. Just be sure to check the return policy of any hearing aid retailer you're considering prior to making your purchase.
Compare the Best Reviews

Continued from above...

Many people avoid looking for hearing aids because of the cost. They see quotes of $1,500 to $3,000 per device and think that there's no way they can afford it. And, for many of us, that's true - but it's not the end of the story. Why? There are numerous over-the-counter (so to speak) options that cost much, much less: even under $200/pair.

Of course, if you're looking for higher-end technology like smartphone-app customization or multiple sound environment settings, you'll probably pay closer to $1,000-$2,000 for the set - but it's still a more budget-friendly option than you might have expected.

Now that you're feeling encouraged about shopping for your hearing aids online, what should you look for? Here are several aspects to keep in mind that can help you figure out where to get your devices:

  • Hearing Aid Style. There are two main designs: over-the-ear (with the curved battery that hangs behind your ear) and in-ear. In-ear designs are very discreet: if you don't want anyone to realize you're using a hearing aid, look for this style. On the other hand, if your manual dexterity isn't what it used to be, the over-the-ear models will probably be easier to manage, especially if the controls are on the device and not a smartphone app or if you need to swap out batteries every few days.
  • Consultations and Support. Many online stores that sell hearing aids go to great lengths to help you get the right equipment for your specific needs. Look for a company that gives you plenty of support: free hearing tests, hearing aids that are customizable to your audiogram, and long-term service after your purchase are all good signs that you'll get the help you need.
  • Return/Refund Policy. The best hearing aid retailers give you a generous amount of time to try out your devices - because there's definitely an adjustment period. 30 days is fairly standard, but a few go above and beyond with risk-free trials of 45 or 60 days.
  • Customer Feedback. What have actual users said about the hearing aids you're considering and the company selling them? Not every model is going to have hundreds of reviews, but even a few customer comments can help you determine how they've worked in real life, not just in theory.
  • Value. What will you get for what you pay? You want hearing aids that are going to last a long time: it's worth it to spend a little more once than to spend a smaller amount several times over, if you have to keep replacing them after the warranty period ends.

TopConsumerReviews.com has evaluated and ranked today's top online retailers of hearing aids. We're confident that this information will help you find the best equipment for your needs, so that you can enjoy conversations, music, and just day-to-day life without any difficulties.

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