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Lexie Review

Saturday, August 20th

2022 Hearing Aid Reviews

Lexie Review 4.5 Star Rating


4.5 Star Rating
  • Cost: $799/pair (or $49/month for 24 months)
  • 1 type of over-the-ear hearing aid
  • 45-day risk-free trial
  • Free shipping
  • Rewards program
  • Unlimited video or voice support for two years
  • Free hearing aid dryer with every purchase
  • 24-month payment plan available
  • "A+" rated and accredited by the BBB
  • 1-year warranty coverage

Lexie strives to provide "affordable access to hearing healthcare using smart digital solutions" . As one of the newer hearing aid companies on the market, you wouldn't expect there to be much buzz about Lexie - but you'd be wrong! They've already earned an "A+" and accreditation from the Better Business Bureau, as well as hundreds of 5-star reviews from happy customers who say that these are the best hearing aids they've ever used. Add that to Lexie's 45-day risk-free trial and you'll see what makes this company so popular.

Free, in-depth online hearing test

Not sure if you have hearing loss? Try Lexie's online test. It will examine your ability to recognize speech in background noise by playing 23 3-digit numbers. Do the best you can to make them out and enter the number on the keypad on the screen (it's okay to guess - we did!). At the end, you'll be asked to provide your name and email address and then you can click through to your results: Normal, Reduced, or Significantly Reduced. Impressively, this hearing test widget was created by hearX Group, whose technology is used by Harvard Medical School, several children's hospitals and USAID.

Lots of settings and customization options - including colors

There's only one type of hearing aid sold here, the Lexie Lumen. These devices are digital and Bluetooth-enabled to connect with a smartphone app for easy customization. You can choose from six different hearing environment settings: everyday, noisy indoor, outdoor, music, telecoil (for use with telephones and in buildings that use an induction loop system), and companion mic. For the fashionistas out there, Lexie also comes in colors beyond the beige-toned styles you'll find elsewhere: how about metallic black, silver, bronze, or light gray?

Choose between monthly payments or one-time fee

How much will Lexie hearing aids cost? There are two options: you can pay $799 as a one-time cost, or $49/month for 24 months. Yes, if you do the math, that means you'll pay just under $1200 on the payment plan. Why would you choose that instead of saving nearly $400? Well, maybe because it includes insurance for loss/breakage and regular deliveries of Care Kits with all of your batteries and other consumables! There's also no credit check required; if you can't afford $800 all at once, $49/month (plus a one-time activation fee of $50) will probably be much more comfortable budget-wise.

Best Hearing Aids

Watch for promotional savings

There might be savings available if you keep an eye out for Lexie promotional offers. When we visited the site most recently, there was a pop-up coupon to get $100 off a purchase or the first two months free on a payment plan.

Two years of support included

"Lexie Care" is included in every purchase, whether you pay the $799 upfront or go for the $49/month payment plan. This gives you video or voice support from their team of hearing experts for two years.

Unique rewards program

This is one of the only hearing aid companies we found that has a rewards program. The complimentary service helps you learn how to use your Lexie hearing aids, and it gives you points for every day that you wear them, perform typical tasks, or give them feedback. The points you earn can be redeemed for discounts up to 5% off on your monthly subscription or towards purchases made through the Lexie app.

Top pick for over-the-ear hearing aids

For anyone who wants an over-the-ear hearing aid with plenty of advanced technology for crystal-clear sound, Lexie should be at the top of the list. The company goes above and beyond to help you hear better - without making you spend too much to accomplish it. Although you'll have to shop somewhere else if you're looking for strictly in-ear hearing aids, Lexie is a fantastic option for most customers.

Where Can You Buy the Best Hearing Aids?

If you're asking that question, chances are good that you're noticing that sounds just aren't as clear as they used to be. Maybe you've even been putting it off for a while already, not wanting to admit that conversations in crowded rooms, dialogues on your favorite TV shows, or phone calls have gotten harder to follow.

You're not alone: according to the National Institutes of Health, around 15% of Americans aged 18+ have some trouble hearing - and that skyrockets in the older age brackets (50% of people 75 and older have disabling hearing loss).

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Hearing Aid FAQ

Think about your day-to-day life. Are you or your loved ones noticing that you're having a hard time following the details of conversations, especially in noisy environments? Has the volume on the TV been steadily creeping up? These are just a few signs that it might be time to consider if hearing aids can restore some quality to your everyday moments. There are free hearing tests you can take online that may help you make that determination, if you're not ready to visit an audiologist or there isn't one readily available near you.
Generally speaking, there are three steps to how your hearing aids help you hear better. First, the built-in microphone captures sound in your environment and changes it into a digital signal. Next, the amplifier makes that signal stronger. Finally, the in-ear speaker sends the amplified sound into your ear.
The average lifespan for a hearing aid is 5-6 years. Most come with a warranty of one or two years, so extended protection plans are worth considering. You can also get your hearing aids tuned up or repaired as needed.
That depends on the equipment you choose and whether or not they are rechargeable. You can buy a single hearing aid for under $50, while some of the most expensive devices sell for over $4,000 for the pair! If you use hearing aids with replaceable batteries, expect to change your batteries every 1-3 weeks (depending on how many hours per day you use your hearing aids). Batteries are fairly inexpensive, though: you shouldn't have to spend more than $50/year on them.
You've got lots of options! The main consideration is whether you want one that hangs over the ear (with the main body behind your ear) or one that is completely in-ear. In-ear hearing aids are much easier to conceal, but they're not always comfortable to work with if you have arthritis in your hands or have trouble with small objects in general. Both styles of hearing aids often come with great features like customizable sound settings (e.g. for different environments like crowded rooms vs. watching TV at home), smartphone app controls, and phone/video support from expert technicians.
That depends: every user is unique. Not only will you have to adjust to the physical sensation of having the devices in your ears, but your brain also has to adapt to the new range of sounds (especially if you've been struggling with hearing loss for a long time). It's a good idea to choose a hearing aid brand and retailer that will give you a 30- to 60-day trial period, to give yourself time to get used to your new equipment.
Absolutely! There's no need to spend time waiting for appointments at retailers near you when you can buy the same hearing aids online. If you're concerned about getting the right ones, setting them up properly, or accessing support if there's an issue, don't worry: the best online retailers of hearing aids usually make it hassle-free to get all of the help you need.
Most companies that sell hearing aids know that it might take some trial and error to get the best ones for you: the style, fit, and functionality all impact your experience. Fortunately, they usually give you a period from 30-60 days to get used to them, adjust their settings, and see if they are a good match. If not, you can get a refund. Just be sure to check the return policy of any hearing aid retailer you're considering prior to making your purchase.
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Continued from above...

Many people avoid looking for hearing aids because of the cost. They see quotes of $1,500 to $3,000 per device and think that there's no way they can afford it. And, for many of us, that's true - but it's not the end of the story. Why? There are numerous over-the-counter (so to speak) options that cost much, much less: even under $200/pair.

Of course, if you're looking for higher-end technology like smartphone-app customization or multiple sound environment settings, you'll probably pay closer to $1,000-$2,000 for the set - but it's still a more budget-friendly option than you might have expected.

Now that you're feeling encouraged about shopping for your hearing aids online, what should you look for? Here are several aspects to keep in mind that can help you figure out where to get your devices:

  • Hearing Aid Style. There are two main designs: over-the-ear (with the curved battery that hangs behind your ear) and in-ear. In-ear designs are very discreet: if you don't want anyone to realize you're using a hearing aid, look for this style. On the other hand, if your manual dexterity isn't what it used to be, the over-the-ear models will probably be easier to manage, especially if the controls are on the device and not a smartphone app or if you need to swap out batteries every few days.
  • Consultations and Support. Many online stores that sell hearing aids go to great lengths to help you get the right equipment for your specific needs. Look for a company that gives you plenty of support: free hearing tests, hearing aids that are customizable to your audiogram, and long-term service after your purchase are all good signs that you'll get the help you need.
  • Return/Refund Policy. The best hearing aid retailers give you a generous amount of time to try out your devices - because there's definitely an adjustment period. 30 days is fairly standard, but a few go above and beyond with risk-free trials of 45 or 60 days.
  • Customer Feedback. What have actual users said about the hearing aids you're considering and the company selling them? Not every model is going to have hundreds of reviews, but even a few customer comments can help you determine how they've worked in real life, not just in theory.
  • Value. What will you get for what you pay? You want hearing aids that are going to last a long time: it's worth it to spend a little more once than to spend a smaller amount several times over, if you have to keep replacing them after the warranty period ends.

TopConsumerReviews.com has evaluated and ranked today's top online retailers of hearing aids. We're confident that this information will help you find the best equipment for your needs, so that you can enjoy conversations, music, and just day-to-day life without any difficulties.

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