Friday, March 24th
2023 Hearing Aid Reviews
Otofonix
- Cost: From $355-$955 per pair
- 6 styles of hearing aids
- 45-day return policy
- 1-year warranty
- Financing plans available
- Free lifetime customer care via phone
- Free delivery
- "A" rated by the BBB
Otofonix was co-created by a retired ENT who wanted to help people who needed hearing aids - but who couldn't afford to spend thousands of dollars to buy them. The company is based in North Carolina and is "A" rated by the Better Business Bureau.
Site is not easy to navigate
At the time of our most recent visit to the Otofonix site, there were six styles of hearing aids to choose from. However, two of them (Apex and Sona) were marked as "closeout sale" , so we've opted not to review those here since they may not be available in the near future. You might need to click around for a while to see exactly what Otofonix has to offer when you shop their site: even using the "Compare Hearing Aids" option in the dropdown menu doesn't display everything they sell. That's a little frustrating, frankly.
Several styles of hearing aids
Let's take a look at two Otofonix hearing aid styles that, theoretically, should be available for purchase:
- Encore: priced at $495/pair, this over-the-ear hearing aid has three programs plus telecoil capabilities, as well as 10 volume levels. They're ideal for customers with mild to moderate hearing loss, they use dual directional microphones, and they have advanced digital noise cancellation to reduce unwanted background sounds. These hearing aids use disposable batteries. Out of 100+ reviews, over 95% of them gave the Encore a 4- or 5-star rating.
- Groove: priced at $955/pair, these are the most advanced hearing aids sold by Otofonix. Customizable via smartphone app, this equipment has rechargeable batteries, four pre-configured listening programs and 10 volume levels. These are also intended only for wearers with mild to moderate hearing loss. As the newest hearing aids sold by Otofonix, Groove only had about a dozen customer reviews when we visited the site, but they were all a perfect 5-star rating.
Customer-friendly policies
Otofonix has some decent customer perks. First, you'll have 45 days to try their hearing aids: if they don't work the way you hoped, you can get your money back. You'll get free delivery on every order, and all hearing aids include lifetime customer support via phone. And, if you qualify, financing is available to help you with your purchase.
Good enough for most shoppers
Could you get lower-priced hearing aids from another store? Yes. More technologically advanced ones elsewhere? That too. But, overall, Otofonix is a reputable company selling decent hearing aids across a range of styles and price points. If you don't find the devices you want at a higher-ranked store, rest assured that this is a solid choice as a backup.
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Where Can You Buy the Best Hearing Aids?
If you're asking that question, chances are good that you're noticing that sounds just aren't as clear as they used to be. Maybe you've even been putting it off for a while already, not wanting to admit that conversations in crowded rooms, dialogues on your favorite TV shows, or phone calls have gotten harder to follow.
You're not alone: according to the National Institutes of Health, around 15% of Americans aged 18+ have some trouble hearing - and that skyrockets in the older age brackets (50% of people 75 and older have disabling hearing loss).
Hearing Aid FAQ
Continued from above...
Many people avoid looking for hearing aids because of the cost. They see quotes of $1,500 to $3,000 per device and think that there's no way they can afford it. And, for many of us, that's true - but it's not the end of the story. Why? There are numerous over-the-counter (so to speak) options that cost much, much less: even under $200/pair.
Of course, if you're looking for higher-end technology like smartphone-app customization or multiple sound environment settings, you'll probably pay closer to $1,000-$2,000 for the set - but it's still a more budget-friendly option than you might have expected.
Now that you're feeling encouraged about shopping for your hearing aids online, what should you look for? Here are several aspects to keep in mind that can help you figure out where to get your devices:
- Hearing Aid Style. There are two main designs: over-the-ear (with the curved battery that hangs behind your ear) and in-ear. In-ear designs are very discreet: if you don't want anyone to realize you're using a hearing aid, look for this style. On the other hand, if your manual dexterity isn't what it used to be, the over-the-ear models will probably be easier to manage, especially if the controls are on the device and not a smartphone app or if you need to swap out batteries every few days.
- Consultations and Support. Many online stores that sell hearing aids go to great lengths to help you get the right equipment for your specific needs. Look for a company that gives you plenty of support: free hearing tests, hearing aids that are customizable to your audiogram, and long-term service after your purchase are all good signs that you'll get the help you need.
- Return/Refund Policy. The best hearing aid retailers give you a generous amount of time to try out your devices - because there's definitely an adjustment period. 30 days is fairly standard, but a few go above and beyond with risk-free trials of 45 or 60 days.
- Customer Feedback. What have actual users said about the hearing aids you're considering and the company selling them? Not every model is going to have hundreds of reviews, but even a few customer comments can help you determine how they've worked in real life, not just in theory.
- Value. What will you get for what you pay? You want hearing aids that are going to last a long time: it's worth it to spend a little more once than to spend a smaller amount several times over, if you have to keep replacing them after the warranty period ends.
TopConsumerReviews.com has evaluated and ranked today's top online retailers of hearing aids. We're confident that this information will help you find the best equipment for your needs, so that you can enjoy conversations, music, and just day-to-day life without any difficulties.
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