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WiderSound Review

Wednesday, September 28th

2022 Hearing Aid Reviews

WiderSound Review 1 Star Rating


1 Star Rating
  • Cost: From $49 to $399.99 per pair
  • 5 styles of hearing aids
  • 30-day return policy
  • All hearing aids under $400/pair
  • Free shipping

WiderSound is an online-only retailer of hearing aids. They offer both rechargeable and battery-powered devices in a handful of styles, all priced under $400/pair.

Low prices on hearing aids

There are a few models to choose from here. For example, you can get the C100 - CIC in both rechargeable and battery-powered styles, and they're available by the pair or for just one ear. Oddly enough, the left ear rechargeable was sold out when we visited the WiderSound site for this review. These hearing aids are priced at $129.99-$194.99 for the pair, or $69.99-$79.99 for one. They're recommended for people with all degrees of hearing loss, have smart noise reduction capabilities, and fit completely in the ear.

Over-the-ear styles also available

If you prefer a behind the ear style, consider the R80. Priced at $299 for the pair, these hearing aids have 4 channels and 12 bands, frequencies for noise reduction and watching television, and are designed to fit all ear sizes.

2 years' warranty, free shipping

While the WiderSound site doesn't explain their warranty coverage in any detail, they claim to offer a 2-year protection package. Also, you'll get free shipping here - both domestic and international.

Best Hearing Aids

Terrible reputation - even under new management

All of that sounds pretty good so far, right? (Pun intended.) Low prices, several hearing aid styles to choose from, all with a 30-day refund policy and better-than-average warranties: that should all add up to a rockstar rating for this company. But no. WiderSound falls flat when it comes to reputation. At the time of our most recent visit to the Better Business Bureau's listing for this company, they had a disappointing "D" rating. While we can overlook the complaints filed before WiderSound came under new management, what's the excuse for the most recent one - that has gone unanswered for months? If you're taking over a business that has a history of failing to respond to complaints and you continue to do the same, don't be surprised when the BBB still gives you a bad grade! (Maybe the fact that the "Reviews" page on the WiderSound site was completely blank should have been our first sign?)

Nobody's home

We tried reaching out to WiderSound at the toll-free number listed on their website, but all we got was a generic voicemail: no mention of the company name or any other specifics. Stranger still, that phone number also tracked to another hearing aid company, a dental marketing service, and even a fleet service listed on a workers' union site!

Don't shop here for hearing aids

You guessed it: WiderSound gets our lowest possible rating. There's just no reason to use this company for your hearing aids when you can get affordable, high-quality equipment from so many other reputable businesses. You'll have a better customer experience with any of the more reliable retailers in our review.

Where Can You Buy the Best Hearing Aids?

If you're asking that question, chances are good that you're noticing that sounds just aren't as clear as they used to be. Maybe you've even been putting it off for a while already, not wanting to admit that conversations in crowded rooms, dialogues on your favorite TV shows, or phone calls have gotten harder to follow.

You're not alone: according to the National Institutes of Health, around 15% of Americans aged 18+ have some trouble hearing - and that skyrockets in the older age brackets (50% of people 75 and older have disabling hearing loss).

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Hearing Aid FAQ

Think about your day-to-day life. Are you or your loved ones noticing that you're having a hard time following the details of conversations, especially in noisy environments? Has the volume on the TV been steadily creeping up? These are just a few signs that it might be time to consider if hearing aids can restore some quality to your everyday moments. There are free hearing tests you can take online that may help you make that determination, if you're not ready to visit an audiologist or there isn't one readily available near you.
Generally speaking, there are three steps to how your hearing aids help you hear better. First, the built-in microphone captures sound in your environment and changes it into a digital signal. Next, the amplifier makes that signal stronger. Finally, the in-ear speaker sends the amplified sound into your ear.
The average lifespan for a hearing aid is 5-6 years. Most come with a warranty of one or two years, so extended protection plans are worth considering. You can also get your hearing aids tuned up or repaired as needed.
That depends on the equipment you choose and whether or not they are rechargeable. You can buy a single hearing aid for under $50, while some of the most expensive devices sell for over $4,000 for the pair! If you use hearing aids with replaceable batteries, expect to change your batteries every 1-3 weeks (depending on how many hours per day you use your hearing aids). Batteries are fairly inexpensive, though: you shouldn't have to spend more than $50/year on them.
You've got lots of options! The main consideration is whether you want one that hangs over the ear (with the main body behind your ear) or one that is completely in-ear. In-ear hearing aids are much easier to conceal, but they're not always comfortable to work with if you have arthritis in your hands or have trouble with small objects in general. Both styles of hearing aids often come with great features like customizable sound settings (e.g. for different environments like crowded rooms vs. watching TV at home), smartphone app controls, and phone/video support from expert technicians.
That depends: every user is unique. Not only will you have to adjust to the physical sensation of having the devices in your ears, but your brain also has to adapt to the new range of sounds (especially if you've been struggling with hearing loss for a long time). It's a good idea to choose a hearing aid brand and retailer that will give you a 30- to 60-day trial period, to give yourself time to get used to your new equipment.
Absolutely! There's no need to spend time waiting for appointments at retailers near you when you can buy the same hearing aids online. If you're concerned about getting the right ones, setting them up properly, or accessing support if there's an issue, don't worry: the best online retailers of hearing aids usually make it hassle-free to get all of the help you need.
Most companies that sell hearing aids know that it might take some trial and error to get the best ones for you: the style, fit, and functionality all impact your experience. Fortunately, they usually give you a period from 30-60 days to get used to them, adjust their settings, and see if they are a good match. If not, you can get a refund. Just be sure to check the return policy of any hearing aid retailer you're considering prior to making your purchase.
Compare the Best Reviews

Continued from above...

Many people avoid looking for hearing aids because of the cost. They see quotes of $1,500 to $3,000 per device and think that there's no way they can afford it. And, for many of us, that's true - but it's not the end of the story. Why? There are numerous over-the-counter (so to speak) options that cost much, much less: even under $200/pair.

Of course, if you're looking for higher-end technology like smartphone-app customization or multiple sound environment settings, you'll probably pay closer to $1,000-$2,000 for the set - but it's still a more budget-friendly option than you might have expected.

Now that you're feeling encouraged about shopping for your hearing aids online, what should you look for? Here are several aspects to keep in mind that can help you figure out where to get your devices:

  • Hearing Aid Style. There are two main designs: over-the-ear (with the curved battery that hangs behind your ear) and in-ear. In-ear designs are very discreet: if you don't want anyone to realize you're using a hearing aid, look for this style. On the other hand, if your manual dexterity isn't what it used to be, the over-the-ear models will probably be easier to manage, especially if the controls are on the device and not a smartphone app or if you need to swap out batteries every few days.
  • Consultations and Support. Many online stores that sell hearing aids go to great lengths to help you get the right equipment for your specific needs. Look for a company that gives you plenty of support: free hearing tests, hearing aids that are customizable to your audiogram, and long-term service after your purchase are all good signs that you'll get the help you need.
  • Return/Refund Policy. The best hearing aid retailers give you a generous amount of time to try out your devices - because there's definitely an adjustment period. 30 days is fairly standard, but a few go above and beyond with risk-free trials of 45 or 60 days.
  • Customer Feedback. What have actual users said about the hearing aids you're considering and the company selling them? Not every model is going to have hundreds of reviews, but even a few customer comments can help you determine how they've worked in real life, not just in theory.
  • Value. What will you get for what you pay? You want hearing aids that are going to last a long time: it's worth it to spend a little more once than to spend a smaller amount several times over, if you have to keep replacing them after the warranty period ends.

TopConsumerReviews.com has evaluated and ranked today's top online retailers of hearing aids. We're confident that this information will help you find the best equipment for your needs, so that you can enjoy conversations, music, and just day-to-day life without any difficulties.

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