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Wednesday, May 18th
DICK'S Sporting Goods has been a familiar household name providing sporting gear for their customers since 1984. Customers have shopping options of either having items shipped to them from their online store or picking up their online order at one of their hundreds of locations around the U.S.
The huge selection of inventory and good online browsing experience at DICK'S would usually lead us to recommend them as a good place to buy hockey equipment. However, they have hundreds of customer complaints that can be found online and they also receive an "F" rating from the Better Business Bureau. This is extremely concerning to us, so we would urge customers to steer clear of DICK'S to avoid problems.
Unfiltered Customer Reviews
DICK'S allows their customers to leave unfiltered reviews on their purchases, which is something we like to see. It is helpful so that shoppers can gauge the quality and performance of any given item before making an online purchase, especially since they aren't seeing items in-person. Since DICK'S has a fairly bad reputation with lots of customers, if you still decide to shop here, then hopefully the product reviews will help you get a better idea of whether or not you should buy a particular hockey product,
If customers find a product sold at DICK'S for a lower price through another hockey retailer in-store or online, they can contact customer service for price matching. This means that if the two products are equal, then you'll get the lowest price you've found. DICK'S typically seems to be more expensive than their competitors, so price matching might help you feel better about what you pay here. If customers need to make a return, there is a 60-day window to do so for any reason. As long as the receipt is on hand, customers can get a full refund or make an exchange.
Customer service issues seem to be a common complaint among people who have shopped here. Others have run into frustrations when trying to cancel orders, get a refund, or redeem their rewards points. It is disappointing that DICK'S has such a bad reputation because they are well-known, have many brick-and-mortar stores, and stock a thorough selection of hockey equipment. We recommend using a higher-rated online retailer for your hockey gear for the best possible experience.
To play hockey, you'll need a good helmet, skates, stick, mouthguard, shoulder pads, elbow pads, shin guards, pants and more. Needless to say, playing any sport, including hockey, requires a lot of gear. If you're just starting out in the sport, finding an online store that sells everything you need, in one place, is key.
Since there are so many things that a hockey player needs, the cost for buying and replacing gear could add up quickly. Shopping online helps manage costs by allowing customers to compare prices between stores and brands. It's also helpful for beginners to easily see a list of all the equipment they might need to successfully get on the ice and play.
Shopping online for hockey equipment provides a couple of perks over visiting the local sporting goods store. Customers can be picky about their purchases from the comfort of their own home. Reading customer reviews and comparing prices facilitates smart shopping. This is something you don't get when you shop in-person.
Not all retailers are created equal, of course. Before purchasing hockey equipment, we suggest you keep the following criteria in mind:
To help you find the best hockey equipment, TopConsumerReviews.com has reviewed and ranked a variety of retailers to give you an idea of which choice might be the most effective for you. We hope this information helps you find all the equipment you need for your next hockey game!
Select any 2 Hockey Equipment Stores to compare them head to head
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