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Crestron Review

Thursday, January 20th

2022 Home Automation Company Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award Crestron Review 5 Star Rating


5 Star Rating
  • The standard-bearer for complete home automation
  • Specializes in home automation for luxury residences
  • Can network 250+ devices on one system
  • Robust automation equipment
  • Low maintenance
  • Easy to operate/control
Top Consumer Reviews Best-In-Class Blue Ribbon Award

Crestron offers home automation systems to make your sanctuary "simply smart" . Everything in your home can be controlled through a single intelligent platform, so you can have more security, comfort and convenience. In business since 1972, the company has received numerous awards for design, whole-house control, and cutting-edge technology in home automation systems.

Home automation for luxury markets

Take one look at the case stories on the Crestron Home page, and you'll soon get the impression that these home automation systems cater to the luxury residential market. There's nothing wrong with that: why can't you have a Victorian estate built in the early 1900s with as many modern conveniences as possible? We encourage you to browse those examples of Crestron's home automation systems to get an idea of what they offer, prior to reaching out for a quote.

Get an "OS for your home"

Crestron Home can give you a state-of-the-art operating system that integrates not just the proprietary components they offer but also your favorite devices - and almost any other specialized systems you may already have in place. From lighting to shades, climate to home access, plus audio and video, there's really no limit to what you can accomplish with Crestron's home automation. You control every single part of your system through a single app on your phone or tablet. You can also incorporate tabletop or wall-mounted screens that stay in each room: no need to go hunting for your iPad every time you want to turn the lights off or reset the thermostat.

Extremely scalable, expandable

Your Crestron network will be capable of supporting over 250 network devices. Yes, you read that correctly: more than 250. Your system may not have that many features, but rest assured that whatever configuration you're imagining, it's doable. That could include lighting modules, touch screen panels, gateways and bridges, sensors, and so much more. The company ensures that upgrades are as seamless as possible, keeping up with the technology and updating systems in a timely fashion.

Custom tailored for your needs

Every Crestron Home system is custom tailored for each homeowner. When you set up a call with a representative, you'll go over everything you have in mind for your home's automation. That means you won't be able to use the website for a simple, quick quote, and that your total package will probably be more costly than the out-of-the-box options out there (our research indicated that you can expect to pay anywhere from $20,000 to $200,000 - or more - depending on your customization needs). But, if you're seriously considering Crestron Home, that's probably not a concern.

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The installer matters

One aspect that can create some variability in terms of customer satisfaction with Crestron's home automation systems is the installation. This is certainly no do-it-yourself equipment, and it will require professional set-up. You'll want to be comfortable with the installer you choose: be sure they know what you want to get out of your system, and that they have the experience to be successful. You may want to talk to other homeowners that they've worked with as well. The Crestron system itself is the most powerful out there; however, the installer can mean the difference between a successful implementation and a frustrating experience.

Sleek new interface with Crestron Home

One of Crestron's newest innovations is something they call Crestron Home. This includes a sleek, standard interface for accessing all parts of your home automation. In the past, Crestron had a reputation for being one of the more complex systems with respect to programming - but no more. Behind the new, smooth interface is a system that makes installation and setup far easier. Plus, it's a simple process if you decide to add or change functionality to your Crestron system in the future. This is truly a game-changer for Crestron.

Pre-purchase customer service could be better

The only issue we found with Crestron was with their sales experience. While their representatives can be knowledgeable and friendly, getting to speak with one may be a challenge. For example, when we used the live chat to connect with a representative, they took our contact information and said someone would reach out to tell us more - and nearly a week later, we still hadn't gotten a call. You may need to be particularly proactive to get a quote for a Crestron system.

Most robust and complete home automation package

While a Crestron home automation system may not be the right fit for smaller residences, it is undoubtedly the system of choice for those who want the most out of their home automation. With solutions for lights, shades, music, video, thermostats, security, pool, scheduling, timers, remote access, and more, Crestron's powerful automation controls is matched by its sleek new interface. Across the board, feedback from customers to installers say that this brand is worth the investment: seamless integration, simple to use, and easy to maintain. If you're looking for a complete home automation system, Crestron should be your first stop.

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What’s the Best Home Automation System?

In times past home automation was a future fever dream of Jetsons-style technology making every aspect of home life easier. We now live in the Jetsons' future with home automation technologies that would even make George stare in awe.

Today's home automation systems do everything from securing your home to entertaining you - and many things in between! A basic home automation system should at least have a doorbell intercom and camera; detectors for motion, doors and windows left open, smoke, and carbon monoxide; plus a few cameras to monitor exterior and interior spaces. If you have more budget, find a provider that also includes entertainment and environmental controls for television, music, lighting, and temperature.

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Home Automation Company FAQ

Sometimes referred to as a "smart home" , home automation lets you operate your lighting, appliances, security equipment and more - usually through an app on your mobile phone or through an online dashboard. Want your home to be playing your favorite relaxation music and have the thermostat set to "just right" every day after work? Home automation can do that - and much, much more.
It's true that most systems start with security as the foundation. From security cameras to smoke detectors, "smart homes" can give you peace of mind knowing that it's all under control and professionally monitored, if you choose a company that offers that. But, as technology advances, more features are being added "for fun" , like controlling all of your audio and video or letting your kids turn off lights at bedtime with a simple verbal command.
You could pay as little as $20/month or as much as $10,000+ to set up a smart home with all of the bells and whistles. Obviously the more features you want, the more you'll have to pay for the equipment. Monthly monitoring fees (for systems that include security features) are rarely more than $60/month.
Yes. Check with the provider of your homeowner's insurance policy to see if you can get a discount for the home automation system you're installing. A "smart home" can also save you money in the cost of utilities through managing your use of electricity and water.
Most of the time, yes. That's the appeal of "smart home" equipment: being able to monitor and control it from your phone, tablet or computer.
Sometimes. This is more common if you have security features that are professionally monitored. Read the terms and conditions carefully to determine if you're obligated to keep the service for a set period of time, and what the penalties are for early cancellation.
Possibly. If you've got features that are hard-wired into your home, maybe not. However, most of today's home automation systems use equipment that is easy to install and take down on your own, letting you use it wherever you live. Just be sure to change your home address in your provider's system, to allow emergency services to be dispatched to the correct location (if you're using a service that includes security monitoring).
It might! Home automation is in high demand, so having a system already set up may make your property more appealing to prospective buyers. Consult your real estate agent, though: they may not recommend that you install a home automation system solely for the purpose of increasing your home's value.
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Continued from above...

With the exception of a few providers with do-it-yourself offerings, these companies provide service through dealers who professionally assess your home's needs and then design, build, and install your system. A good home automation vendor will get back to you within a week with a price estimate, including a visit to your home to visualize and measure.

Installation and configuration times can vary widely. Simple systems take a few days at most to install. More complicated systems can take up to a month or more to install. Expect that with more advanced systems some walls, floors, and ceilings will have to be modified to accommodate mounting of equipment and wiring.

Feeling overwhelmed trying to figure out where to start? If you're looking for home automation solutions, here are some factors to consider:

  • Usability. How easy is it to control and use your home automation system in everyday scenarios, or even when your hands are too occupied to touch buttons or screens?
  • Quality. Are the security devices and systems solid-state and of hardened quality, or do they seem cheap and won't last very long?
  • Customer Service. When you need help, particularly in a security or fire emergency, will your home automation system, and the professionals behind it, do all the work so you can focus on enjoying the system and your own safety?
  • Value. Pricing on home automation systems varies widely. But, any system you choose should give you a good value for your money. Is it worth what you're investing in the equipment and any monthly service fees? Are you locked into a contract?

TopConsumerReviews.com has reviewed and ranked the best Home Automation solutions available today. We hope these reviews help you find the right home automation system that you're looking for!

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