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Abode Review

Wednesday, July 17th

2024 Home Security System Reviews

Abode Review 2 Star Rating


2 Star Rating
  • Customize your system or choose from two packages
  • Over 100 smart home integrations (such as HUE, Sonos, IFTTT, Bose, Apple HomeKit)
  • Professional ($149/first year, $219.99 subsequent years, or $22.99 monthly) and self-monitoring ($69.99/year or $6.99 monthly) both available
  • On-demand short-term monitoring available for self-monitored systems
  • Customize your system or choose from two packages

Abode is headquartered in San Francisco and was founded by a former executive of ADT. The company offers home security systems with do-it-yourself installation that prioritize seamless integration with smart home devices, enabling users to connect devices from various platforms, even if purchased elsewhere.

Keep an eye out for savings and deals

As we browsed the Abode site, we got a pop-up offering a 50% discount on our first order of a special sale bundle of equipment. We had to enter our email address to claim the deal, though. There was also a promo at the top of the site featuring a coupon code that would save us 15% on accessories when purchasing a home security kit, no email required.

Custom or pre-packaged, you decide

How do you get started here? Abode aims to simplify the process of building a customized home security system. By clicking on the "build" button, users are prompted to answer questions about their specific needs, such as whether cameras are desired, the number of accessible doors and windows, and what they want to protect. Additionally, Abode offers four pre-packaged equipment bundles for those who prefer a simpler approach. At the time of our most recent visit, those included the following:

  • Security Bundle #1: you'll get one each of the security hub, keypad, Cam 2, two mini door sensors, and two color bulbs. This package has a regular price of $500 but was on sale for $249 during our most recent visit.
  • Security Bundle #2: you'll get one each of the security hub, keypad, wireless video doorbell, and mini door sensor, and two color bulbs. This package has a regular price of $640 but was on sale for $299 during our most recent visit.
  • IOTA Bundle #1: you'll get one IOTA camera/motion sensor combo, 5 mini door sensors, two color bulbs, and one key fob. This setup had a regular price of $700 and a sale price of $289 when we last shopped at the Abode store.
  • IOTA Bundle #2: you'll get one IOTA camera/motion sensor combo, 4 mini door sensors, two color bulbs, one keypad, one acoustic glass break sensor, and one key fob. This setup had a regular price of $740 and a sale price of $340.

Build-your-own process not so intuitive

How about going with a customized setup? Honestly, the Abode system builder wasn't as easy to use as we thought it would be. In the question-and-answer process, we told them we needed multiple sensors and cameras, but their recommendation only showed us the basic equipment packages. We could click to add more sensors to our cart - an improvement over last time - but why bother asking the questions if you're not going to apply the answers to our equipment package, Abode?

Professional or DIY monitoring

You've got two options for monitoring your Abode security system: self-monitoring, known as Standard, and Pro. Your best savings comes from paying for a year of service upfront: $69.99 for Standard and $149 for Pro (which jumps to $219.99/year after the first 12 months). You'll also see options for month-to-month service at checkout; on a Pro plan, we were given a cost of $23.99/month for monitoring, and self-monitored systems were $6.99/month.

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Self-monitoring customers can pay for short-term professional coverage

If you opt for self-monitoring, Abode offers a unique feature where you can purchase professional monitoring for just three or seven days as needed, which is great if you're going on vacation or will be in an area with poor cell service and can't receive alerts. This is something we haven't seen with other home security services. On the other hand, DIY monitoring customers are quick to point out that the "free" alerts they got only identified that there was something detected but didn't identify which part of the system was triggered - detailed notifications require paid monitoring here.

Inconsistent performance

Abode's reputation has changed a bit since our last evaluation. For example, the company previously maintained an "A+" rating from the Better Business Bureau, but that had dropped to a disappointing "C-" at the time of this review. Fortunately (?), that was only because Abode reps had failed to respond to one of the 12 complaints filed in the previous year, which is not any indication of bad service. On the other hand, client feedback through services like Trustpilot is a little more positive than before, with 56% of customers giving this home security provider a five-star rating.

Mixed reviews

Still, the overall average for Abode there was just a "meh" 3.3 out of 5 stars. For some people these home security systems work great, but most feedback indicates that the equipment and the service itself can be a little iffy and inconsistent. For example, in early 2022, Abode released a system update that resulted in significant problems with basic functions such as keypads and mobile apps. Customers were experiencing long wait times for support from Abode, with some not receiving a response at all.

Room for improvement

Abode isn't the worst home security system on the market, but it's a far cry from the best. It's one of just a handful of options if you want the choice between self- and professionally-monitored plans with do-it-yourself installation, but even that's not quite enough to get us past the lackluster performance of the equipment and support team. We recommend that you consider the top five home security providers in our review instead of going with Abode.

Which Home Security System is the Best?

Home security systems have become increasingly popular in recent years, as people seek to protect their homes and families from potential threats. With a wide variety of options available on the market, choosing the right system for your needs can be overwhelming. We can help you take the stress out of the decision-making process and ultimately select a home security setup that's perfect wherever you live.

Let's get started. As you already know, a home security system is a network of electronic devices designed to secure your home against theft, vandalism, and other possible dangers. A typical system may include sensors, cameras, alarms, and monitoring services.

The Best Home Security Systems Compare Home Security Systems Compare Home Security System Reviews What are the best Home Security Systems Best Home Security System Reviews

Home Security System FAQ

There are more than 2 million break-ins every year in the United States alone. Home security systems are the most logical way to give yourself the peace of mind that comes from knowing that you, your loved ones and your property are being watched over.
The most important feature is 24/7 monitoring, which most services offer as part of your monthly fees. At a minimum, you'll want to have sensors for all of the exterior doors in your residence.
There are many add-ons that can offer additional security and protection. Your home security system could have smoke and CO2 detectors, flooding sensors, motion detectors, night vision cameras, and much more.
You'll find plans both with and without required service contracts. The tradeoff is usually in the price of the equipment vs. the monthly service fees. (See the next question for more on that.)
That depends. You should expect two costs: equipment and monthly service charges. Some providers of home security systems give you the equipment "for free", as long as you sign a contract (usually 2-5 years). Others have you pay for the equipment upfront as a one-time charge, but their monthly fees tend to be lower. And, with most services, you'll pay more for monthly monitoring if your system has all of the bells and whistles.
One of the most customer-friendly aspects of today's home security systems is DIY installation. While there are still a handful of companies that require you to sit down with a sales rep and then wait for a professional to come and set up your system, the vast majority are designed to be easy and fast for you to install yourself. You'll have ample support via phone or online chat if you need extra guidance during the process.
Yes, most of the time. You'll typically have a 30-day window to use your home security system and decide if it provides the protection and service you need. Terms vary, however: you may get a full refund for all fees paid, or you may only be allowed to break your contract without getting any money back. Be sure to understand the details of any plan you select, before you sign up.
Usually, yes. Because of the do-it-yourself nature of most of today's systems, you can uninstall and move your equipment just as easily as you set it up the first time. You'll just need to update the company with your current address, so that emergency responders have the right location in the event of an alarm.
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Continued from above...

Sensors are the backbone of a home security system. They detect any unusual activity in and around your home and alert the system. The most common types of sensors are door and window sensors, motion sensors, and glass-break sensors. Door and window sensors are placed on the frames of doors and windows and detect any movement when the doors or windows are opened or closed. Motion sensors detect movement within a room, while glass-break sensors detect the sound of breaking glass. Pretty self-explanatory.

Cameras are an essential component of many home security systems. They provide visual evidence of any unusual activity around your home and can help identify intruders. Most cameras are connected to the internet, allowing you to view the footage remotely from your phone or computer.

Alarms are designed to alert you and your neighbors to any potential threats. When a sensor is triggered, the alarm will sound, and a notification will be sent to your phone or monitoring service. These companies monitor your home security system 24/7, and if a sensor is triggered, they will usually contact you to verify whether there is a genuine threat. If they are unable to reach you, they will contact the authorities on your behalf.

Now that you have a solid understanding of the basics of any home security system, what other factors might have an impact on your decision? Here are some criteria to consider:

  • Professional install vs. DIY. Professionally-installed systems are designed for those who want a more comprehensive setup, often including cameras, sensors, alarms, and monitoring services. The professional install makes these systems more expensive than DIY systems but provide a higher level of security. DIY systems are designed for those who want affordability and are willing to install and maintain their home security system.
  • Cost. Will you pay upfront for the service and/or equipment? What monthly fees are involved? Contracts can often range from 3-5 years, but not every home security system requires one.
  • Portability of service. Can you take your home security system with you if you move, either by taking the equipment itself or transferring your contract and having a new install?
  • Cancellation. What happens if you decide you don't need a home security system anymore? Many providers have hefty cancellation fees, especially if you signed a lengthy contract in exchange for no upfront equipment costs.
  • Trial period. The best home security providers give you a grace period to see how the system works. After all, there's a pretty steep learning curve involved, and you want to make sure your system gives you the coverage and peace of mind you're paying for.
  • Satisfaction guarantee/refund policy. Can you get your money back if you don't like how your security system works once it's installed?
  • Customer feedback. What do other homeowners have to say about the home security system? Is the customer service team responsive? How often does the system register false alarms?

Top Consumer Reviews brings you the ultimate guide to the best home security systems on the market today. Our comprehensive review and ranking system is designed to give you all the information you need to make an informed decision and protect your loved ones both now and in the future.

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Select any 2 Home Security Systems to compare them head to head

  • Cove
  • Alarm Relay
  • Xfinity
  • Link Interactive
  • Guardian Protection
  • CPI Security
  • ADT
  • Brinks Home
  • SimpliSafe
  • Frontpoint
  • Abode
  • Ring
  • Vivint
  • Wyze
Cove vs Alarm Relay Cove vs Xfinity Cove vs Link Interactive Cove vs Guardian Protection Cove vs CPI Security Cove vs ADT Cove vs Brinks Home Cove vs SimpliSafe Cove vs Frontpoint Cove vs Abode Cove vs Ring Cove vs Vivint Cove vs Wyze Alarm Relay vs Xfinity Alarm Relay vs Link Interactive Alarm Relay vs Guardian Protection Alarm Relay vs CPI Security Alarm Relay vs ADT Alarm Relay vs Brinks Home Alarm Relay vs SimpliSafe Alarm Relay vs Frontpoint Alarm Relay vs Abode Alarm Relay vs Ring Alarm Relay vs Vivint Alarm Relay vs Wyze Xfinity vs Link Interactive Xfinity vs Guardian Protection Xfinity vs CPI Security Xfinity vs ADT Xfinity vs Brinks Home Xfinity vs SimpliSafe Xfinity vs Frontpoint Xfinity vs Abode Xfinity vs Ring Xfinity vs Vivint Xfinity vs Wyze Link Interactive vs Guardian Protection Link Interactive vs CPI Security Link Interactive vs ADT Link Interactive vs Brinks Home Link Interactive vs SimpliSafe Link Interactive vs Frontpoint Link Interactive vs Abode Link Interactive vs Ring Link Interactive vs Vivint Link Interactive vs Wyze Guardian Protection vs CPI Security Guardian Protection vs ADT Guardian Protection vs Brinks Home Guardian Protection vs SimpliSafe Guardian Protection vs Frontpoint Guardian Protection vs Abode Guardian Protection vs Ring Guardian Protection vs Vivint Guardian Protection vs Wyze CPI Security vs ADT CPI Security vs Brinks Home CPI Security vs SimpliSafe CPI Security vs Frontpoint CPI Security vs Abode CPI Security vs Ring CPI Security vs Vivint CPI Security vs Wyze ADT vs Brinks Home ADT vs SimpliSafe ADT vs Frontpoint ADT vs Abode ADT vs Ring ADT vs Vivint ADT vs Wyze Brinks Home vs SimpliSafe Brinks Home vs Frontpoint Brinks Home vs Abode Brinks Home vs Ring Brinks Home vs Vivint Brinks Home vs Wyze SimpliSafe vs Frontpoint SimpliSafe vs Abode SimpliSafe vs Ring SimpliSafe vs Vivint SimpliSafe vs Wyze Frontpoint vs Abode Frontpoint vs Ring Frontpoint vs Vivint Frontpoint vs Wyze Abode vs Ring Abode vs Vivint Abode vs Wyze Ring vs Vivint Ring vs Wyze Vivint vs Wyze
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