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Xfinity Review

Monday, June 5th

2023 Home Security System Reviews

Xfinity Review 4 Star Rating


4 Star Rating
  • Professionally-installed home security systems OR Self-Protection
  • Monthly monitoring fees of $30 to $50, self-monitoring for $10/month
  • Equipment can be purchased outright or on a 24-month payment plan
  • No term contract required
  • May have to a be a customer of Xfinity Internet to be eligible

Xfinity is a brand of Comcast, a large telecommunications and media conglomerate based in the United States. Xfinity offers a range of services including cable TV, internet, home phone, and home security systems. They have been in the home security market for several years, and their system is marketed as a comprehensive package that integrates smoothly with their other services.

Professional monitoring or DIY, your pick

There are two ways you can use Xfinity for home security: self-protection and professional monitoring. Self-protection gives you live video and 24/7 recording on up to 6 active cameras and/or video doorbells. You can build out your system further with many popular smart home devices, like locks and thermostats. You'll pay just $10/month for self-protection, plus the cost of any equipment you choose. Even the gear is affordably-priced: you'll pay just $60 for an indoor camera, for example. Most equipment is offered at a per-month price too: $9/month for 24 months on a camera/smart lock combo, $5/month for 24 months for a smart lock, and so on. There's no contract on the $10/month self-monitoring service.

No contracts? No joke.

Or, if you want a more traditional, professionally-monitored home security setup, you can choose between Xfinity's Pro Protection and Pro Protection Plus (say THAT ten times fast). Both packages include 24/7 monitoring, real-time alerts, battery backup, and the ability to control your system through your TV using your Xfinity Voice Remote. The Plus package gives you the capability of reviewing up to a week of uninterrupted recorded video and motion clips via cloud store, and to easily search footage by people, vehicle, or pet. Neither plan has a term contract, which is a breath of fresh air among home security companies who lock you in for up to five years at a time.

Monthly fees of $50 or less

Depending on where you live, your monthly fees for Pro Protection or Plus will be somewhere in the neighborhood of $30 to $50 per month: in one area we entered, we were quoted $30 for the lower tier and $40 for the higher one, and in another it was priced at $40 and $50, respectively.

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Equipment isn't super-expensive

As with the self-protection package, the professionally-monitored home security systems have equipment costs separate from the monitoring. You can opt to pay for your equipment outright or spread the fees over 24 months. Xfinity's Base Home System costs $360 or 24 monthly payments of $15, Complete sells for $480 or $20 x 24 months, and the Ultimate goes for $600 or $25 x 24 months. But, you can also build out your own plan with various configurations of equipment as desired.

Not available everywhere

The primary disadvantage of the Xfinity Home Security System is its restricted service area. Unless Xfinity Internet is available in your location, you won't be able to subscribe to their service. For instance, in a suburb of a mid-size metropolitan area we tested, we were directed to their affiliate, Spectrum, which unfortunately doesn't provide any home security systems with their TV/Internet/Phone bundles. In another metro area that isn't serviced by Xfinity, we were told that our address was invalid and we weren't even passed along to a partner provider. This could potentially exclude a significant number of potential customers. The jury is also still out as to whether or not you have to be an Xfinity internet customer to use their home security systems: in some places it says yes and in others it says no, so keep that in mind.

No concerns about reputation

It can be tricky getting a finger on the pulse of customer sentiment specific to Xfinity's home security systems: most feedback is a mix of comments on the broad range of products in the Xfinity portfolio (like internet or TV), or even for parent company Comcast (which, fortunately, has an "A+" and accreditation from the BBB). Still, in the places we were able to find security system-specific feedback, it was almost always positive. Customers really appreciate not being locked into a contract unless they've chosen to pay for their equipment in installments, and even if you pay for your gear upfront you're still not spending thousands of dollars.

Excellent choice - if you can get it

If Xfinity is available in your area, you're in luck. Their contract-free home security system is competitively priced and equipped with all the latest features. We have no problem recommending Xfinity as a provider to consider. However, if Xfinity is not available, you'll need to explore the other home security systems we reviewed to find a suitable option for your needs.

Which Home Security System is the Best?

Home security systems have become increasingly popular in recent years, as people seek to protect their homes and families from potential threats. With a wide variety of options available on the market, choosing the right system for your needs can be overwhelming. We can help you take the stress out of the decision-making process and ultimately select a home security setup that's perfect wherever you live.

Let's get started. As you already know, a home security system is a network of electronic devices designed to secure your home against theft, vandalism, and other possible dangers. A typical system may include sensors, cameras, alarms, and monitoring services.

The Best Home Security Systems Compare Home Security Systems Compare Home Security System Reviews What are the best Home Security Systems Best Home Security System Reviews

Home Security System FAQ

There are more than 2 million break-ins every year in the United States alone. Home security systems are the most logical way to give yourself the peace of mind that comes from knowing that you, your loved ones and your property are being watched over.
The most important feature is 24/7 monitoring, which most services offer as part of your monthly fees. At a minimum, you'll want to have sensors for all of the exterior doors in your residence.
There are many add-ons that can offer additional security and protection. Your home security system could have smoke and CO2 detectors, flooding sensors, motion detectors, night vision cameras, and much more.
You'll find plans both with and without required service contracts. The tradeoff is usually in the price of the equipment vs. the monthly service fees. (See the next question for more on that.)
That depends. You should expect two costs: equipment and monthly service charges. Some providers of home security systems give you the equipment "for free", as long as you sign a contract (usually 2-5 years). Others have you pay for the equipment upfront as a one-time charge, but their monthly fees tend to be lower. And, with most services, you'll pay more for monthly monitoring if your system has all of the bells and whistles.
One of the most customer-friendly aspects of today's home security systems is DIY installation. While there are still a handful of companies that require you to sit down with a sales rep and then wait for a professional to come and set up your system, the vast majority are designed to be easy and fast for you to install yourself. You'll have ample support via phone or online chat if you need extra guidance during the process.
Yes, most of the time. You'll typically have a 30-day window to use your home security system and decide if it provides the protection and service you need. Terms vary, however: you may get a full refund for all fees paid, or you may only be allowed to break your contract without getting any money back. Be sure to understand the details of any plan you select, before you sign up.
Usually, yes. Because of the do-it-yourself nature of most of today's systems, you can uninstall and move your equipment just as easily as you set it up the first time. You'll just need to update the company with your current address, so that emergency responders have the right location in the event of an alarm.
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Continued from above...

Sensors are the backbone of a home security system. They detect any unusual activity in and around your home and alert the system. The most common types of sensors are door and window sensors, motion sensors, and glass-break sensors. Door and window sensors are placed on the frames of doors and windows and detect any movement when the doors or windows are opened or closed. Motion sensors detect movement within a room, while glass-break sensors detect the sound of breaking glass. Pretty self-explanatory.

Cameras are an essential component of many home security systems. They provide visual evidence of any unusual activity around your home and can help identify intruders. Most cameras are connected to the internet, allowing you to view the footage remotely from your phone or computer.

Alarms are designed to alert you and your neighbors to any potential threats. When a sensor is triggered, the alarm will sound, and a notification will be sent to your phone or monitoring service. These companies monitor your home security system 24/7, and if a sensor is triggered, they will usually contact you to verify whether there is a genuine threat. If they are unable to reach you, they will contact the authorities on your behalf.

Now that you have a solid understanding of the basics of any home security system, what other factors might have an impact on your decision? Here are some criteria to consider:

  • Professional install vs. DIY. Professionally-installed systems are designed for those who want a more comprehensive setup, often including cameras, sensors, alarms, and monitoring services. The professional install makes these systems more expensive than DIY systems but provide a higher level of security. DIY systems are designed for those who want affordability and are willing to install and maintain their home security system.
  • Cost. Will you pay upfront for the service and/or equipment? What monthly fees are involved? Contracts can often range from 3-5 years, but not every home security system requires one.
  • Portability of service. Can you take your home security system with you if you move, either by taking the equipment itself or transferring your contract and having a new install?
  • Cancellation. What happens if you decide you don't need a home security system anymore? Many providers have hefty cancellation fees, especially if you signed a lengthy contract in exchange for no upfront equipment costs.
  • Trial period. The best home security providers give you a grace period to see how the system works. After all, there's a pretty steep learning curve involved, and you want to make sure your system gives you the coverage and peace of mind you're paying for.
  • Satisfaction guarantee/refund policy. Can you get your money back if you don't like how your security system works once it's installed?
  • Customer feedback. What do other homeowners have to say about the home security system? Is the customer service team responsive? How often does the system register false alarms?

Top Consumer Reviews brings you the ultimate guide to the best home security systems on the market today. Our comprehensive review and ranking system is designed to give you all the information you need to make an informed decision and protect your loved ones both now and in the future.

Compare Home Security Systems

Select any 2 Home Security Systems to compare them head to head

  • Cove
  • Alarm Relay
  • Xfinity
  • Link Interactive
  • Guardian Protection
  • CPI Security
  • ADT
  • Brinks Home
  • SimpliSafe
  • Frontpoint
  • Abode
  • Ring
  • Vivint
  • Wyze
Cove vs Alarm Relay Cove vs Xfinity Cove vs Link Interactive Cove vs Guardian Protection Cove vs CPI Security Cove vs ADT Cove vs Brinks Home Cove vs SimpliSafe Cove vs Frontpoint Cove vs Abode Cove vs Ring Cove vs Vivint Cove vs Wyze Alarm Relay vs Xfinity Alarm Relay vs Link Interactive Alarm Relay vs Guardian Protection Alarm Relay vs CPI Security Alarm Relay vs ADT Alarm Relay vs Brinks Home Alarm Relay vs SimpliSafe Alarm Relay vs Frontpoint Alarm Relay vs Abode Alarm Relay vs Ring Alarm Relay vs Vivint Alarm Relay vs Wyze Xfinity vs Link Interactive Xfinity vs Guardian Protection Xfinity vs CPI Security Xfinity vs ADT Xfinity vs Brinks Home Xfinity vs SimpliSafe Xfinity vs Frontpoint Xfinity vs Abode Xfinity vs Ring Xfinity vs Vivint Xfinity vs Wyze Link Interactive vs Guardian Protection Link Interactive vs CPI Security Link Interactive vs ADT Link Interactive vs Brinks Home Link Interactive vs SimpliSafe Link Interactive vs Frontpoint Link Interactive vs Abode Link Interactive vs Ring Link Interactive vs Vivint Link Interactive vs Wyze Guardian Protection vs CPI Security Guardian Protection vs ADT Guardian Protection vs Brinks Home Guardian Protection vs SimpliSafe Guardian Protection vs Frontpoint Guardian Protection vs Abode Guardian Protection vs Ring Guardian Protection vs Vivint Guardian Protection vs Wyze CPI Security vs ADT CPI Security vs Brinks Home CPI Security vs SimpliSafe CPI Security vs Frontpoint CPI Security vs Abode CPI Security vs Ring CPI Security vs Vivint CPI Security vs Wyze ADT vs Brinks Home ADT vs SimpliSafe ADT vs Frontpoint ADT vs Abode ADT vs Ring ADT vs Vivint ADT vs Wyze Brinks Home vs SimpliSafe Brinks Home vs Frontpoint Brinks Home vs Abode Brinks Home vs Ring Brinks Home vs Vivint Brinks Home vs Wyze SimpliSafe vs Frontpoint SimpliSafe vs Abode SimpliSafe vs Ring SimpliSafe vs Vivint SimpliSafe vs Wyze Frontpoint vs Abode Frontpoint vs Ring Frontpoint vs Vivint Frontpoint vs Wyze Abode vs Ring Abode vs Vivint Abode vs Wyze Ring vs Vivint Ring vs Wyze Vivint vs Wyze
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