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American Residential Warranty Review

Friday, August 12th

2022 Home Warranty Company Reviews

Top Consumer Reviews Best-In-Class Blue Ribbon Award American Residential Warranty Review 5 Star Rating

American Residential Warranty

5 Star Rating
  • "A+" rated by the BBB
  • In business for 15 years
  • Plans available nationwide
  • 30-day money-back guarantee
Top Consumer Reviews Best-In-Class Blue Ribbon Award

American Residential Warranty is available to homeowners in all 50 states and is the only company in our review to earn an "A+" from the Better Business Bureau. Where their rivals have hundreds, thousands, or even 10,000+ complaints, ARW has virtually none. That's exceptional. Part of the reason for American Residential Warranty's success is their strategic partnership with companies like AIG, Lowe's, and GE Appliances - helping get your repairs done quickly and reliably.

3 plans to choose from

To get a quote from ARW, you'll enter your name, phone, email and zip code. Prices for their service can vary based on which part of the country you live in. For our test area, these were our choices:

  • Kitchen Plus ($39.99/month): includes protection for the interior electrical system, water heater, range/oven/cooktop, kitchen exhaust fan, refrigerator, dishwasher, built-in-microwave and garbage disposal
  • Platinum Premier ($64.99/month): all the features of Kitchen Plus, as well as central air and heating, plumbing, garage door opener, humidifier, duct work, ceiling fans, and refrigerator ice maker
  • 4-in-1 Bundle ($124.99/month): everything from Kitchen Plus and Platinum Premier, plus protection for your washer/dryer, water/sewer lines, electronics, and "Deluxe Advantage" (which takes care of AC refrigerant and coils, refrigerant recapture, plumbing faucets/fixtures, permits/modifications/code violations, toilets and internal mechanisms, garage door springs/tracks, improper installation and mismatched systems)

You'll get what you pay for

While ARW's initial pricing looks a little higher than some others, keep in mind that their plans include a lot of features that most other companies make you add on for an extra, a la carte price. We also found a significant discount in our cart when we went to check out: for example, it brought the price on the Bundle down to a more attractive $101.16/month.

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30-day money-back guarantee

Also, our research indicates that the trade service call fees charged by American Residential Warranty are lower than the industry averages. We couldn't find the specific amount disclosed on the ARW site, but customer comments lead us to believe that you'll pay anywhere from $50-$75 per call - which is less than almost anyone else. You can read the terms of your specific plan's contract, or reach out to ARW prior to committing to a plan if you need the specifics. You've got a 30-day money-back guarantee either way, so you can always cancel if you find anything in the fine print that you don't like.

Outstanding reputation

Not only has American Residential Warranty maintained an "A+" rating from the Better Business Bureau for many years, but they've also only received a few dozen complaints over the past three years. For such a big name in home warranties, that's really impressive. Also, over 85% of their clients would rate them as "great" or even "excellent" , giving ARW a 4- or 5-star score. People say that the company is super-easy to deal with, repairs are made quickly, and that the warranty plans offer excellent value for the money.

The clear choice for home warranty plans

What's not to love about a home warranty provider that does what it promises? Year after year, American Home Warranty delivers. When you look at other companies who make their clients fight them tooth and nail just to get a repair done, you should remain happy about choosing ARW for your home warranty plan. With good reason, American Home Warranty continues to be our top choice for home warranty coverage anywhere in the US.

Where Can You Get the Best Home Warranty Protection?

Maybe you're a landlord trying to mitigate your operating expenses. Or you're trying to sell your home in a tough market and want to set prospective buyers' minds at ease. Then again, you could be like the average homeowner who wants some protection against those unexpected expenses like a failing air conditioner or a leaky bathtub.

In all of these situations, a good home warranty is a wise choice that can make the difference between a quick, inexpensive fix and a huge repair bill. How do home warranty plans work? Most providers give you several plans to choose from, ranging from basic coverage of appliances or systems, to premium packages that cover just about every component of your home. There are usually add-on services for an extra fee, like coverage of your electronics, sump pumps, septic systems, pools/spas, and so on.

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Home Warranty Company FAQ

Home warranties protect your home's appliances and systems in the event of a malfunction. Normal wear and tear takes a toll on all systems in your house, so a home warranty saves you from having to spend the hundreds or thousands of dollars it takes for even the smallest of repairs. By purchasing a home warranty plan, you're able to call a technician to repair or replace your faulty appliances when needed.
Having a home warranty provides peace of mind. It usually comes as a surprise when your heating system stops working, your dryer breaks, or your air conditioner goes out. When your systems and appliances need a repair, it is an urgent matter and you want to make sure you're able to afford the cost of getting them fixed. If you have a plan that covers the item that malfunctions, you'll have it paid for minus the cost of any applicable deductible or service fee.
When purchasing a home warranty, you'll be able to select from different plans depending on what you want covered. They might include a kitchen plan (fridge, range, oven, dishwasher, garbage disposal, etc.), heating and cooling (air conditioning, interior electrical system, central heating, etc.), plumbing systems, pool pumps, garage door opener, TVs, laptops, and more. You can buy as many plans as you want or bundle and save!
Home warranties are usually billed monthly and range from about $30 - $100/month depending on what you want covered, how many plans you buy, if you bundle your plans, and so on. On top of this, the company you use might charge service fees or have a deductible set up that you'll need to meet before they cover the rest of what it takes for repairs. Either way, having a home warranty will likely save you thousands of dollars in the long run since appliance repairs can be so expensive.
Home warranties cover the effects of normal wear and tear on systems and appliances. After running your dishwasher a couple hundred times, it might need maintenance, which would be covered by your warranty (if you selected a plan that included it). Home insurance protects you financially from unexpected major events like a fire, flood, or weather damage. It allows you to get a lump sum of money to replace items in the home or the house itself when disaster strikes. However, if your air conditioning goes out in the middle of summer, you're out of luck if you have home insurance without a home warranty.
A home warranty lasts as long as you choose to pay for it! Many people just budget for it long-term and pay year after year just like they make their house payment. You can pay monthly or make a yearly payment on the type of coverage you select. As long as you are subscribed to a home warranty plan, you'll be able to have a repairman come to your home to take care of your appliances and systems when problems arise.
There is no limit to the number of repairs you can call in during your home warranty contract. If there is a service fee, you'll need to pay that each time a technician comes out. If you have a deductible to meet, you'll pay for each repair until you hit your deductible and can be fully covered by the company. It's reassuring to know that regardless of how many things go wrong in your home, as long as your contract includes the repairs, you'll be able to have them taken care of!
Every home warranty service might do things a little differently. Most of the time you'll be able to call in and let them know your issue and get a timeframe for a technician to come make repairs. Some companies have an online form you fill out and then they contact you back and dispatch their workers. It's easy to get the help when you need it within a reasonable timeframe when you're dealing with home warranty companies.
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Continued from above...

All home warranties have limits, exclusions, and caps on the amount your policy will pay over the life of the contract: this is one of those times where it's essential to read the fine print and understand what's covered and what's not.

You should also expect a 30-day waiting period before your coverage takes effect. In other words, don't think you can hurriedly throw a warranty plan on your broken fridge and expect it to get fixed - unless you want to wait a whole month. Many home warranty companies use this time as a money-back guarantee period, in case you change your mind or discover something in your policy that you weren't aware of when you signed up. One such "surprise" is often the trade call service fee: what you'll pay per service call, similar to a copay you'd have on a medical insurance plan or a deductible with your car insurance. Be aware that you could have multiple fees for a single repair, if the fix requires different tradespeople to get it taken care of (both a plumber and an electrician).

You've got a lot of companies to consider for your home warranty, and it's easy to get overwhelmed. How can you tell which ones will deliver what they promise? Here are the most useful criteria to guide your decision:

  • Reputation. First and foremost, what do homeowners say about their experience with the home warranty provider? Are claims handled quickly, with repair technicians dispatched in a timely manner? Does the company approve claims easily, or should you expect to fight to get them approved and paid for? How many complaints have been registered, in comparison with any positive feedback?
  • Coverage. What will you get for what you pay? Can you select a tier of service that doesn't make you spend money on coverage you don't need? What's included and what's not?
  • Value. What will you spend on your home warranty? How much will you pay for trade service call fees? Play with the numbers and see what your annual premium totals and fees might be, compared with what you'd spend out of pocket to take care of the repairs on your own.

To help protect your home (and your savings), TopConsumerReviews.com has evaluated and ranked today's most popular home warranty providers. We're sure this information will help you choose the right plan for your property!

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