Saturday, January 28th
2023 Home Warranty Company Reviews
Elite Home Warranty
- "A" rated and accredited by the BBB
- Available in all states except WA, OR, CA, NV, AZ, TX, WI, IL, FL
- In business since 2020
- 3 plans to choose from - or customize your own
Elite Home Warranty wants to be different from every other provider in the industry. And so far, just over two years in, they're succeeding. This is the only company we evaluated that not only offers three plans to choose from, but also gives you the ability to customize your warranty: protect what you need and nothing that you don't. Elite aims to be transparent, straightforward, and trustworthy - and from what we can tell, they're delivering on those promises.
Work with a rep to get a price quote
When you enter your address to get a free quote from Elite, you might get a promo offer. During our most recent visit, we were offered a $100 discount and the first month of coverage for free. We weren't thrilled that we had to wait for an Elite rep to call us, to find out what our coverage would cost (or that we had to call them directly): most home warranty companies let you see your costs and even sign up right on their website. Even their "Plans and Pricing" page doesn't let the cat out of the bag.
3 plans to choose from
What we can tell you is that you've got three main plans to choose from with Elite Home Warranty:
- Elite Appliances: covers your refrigerator, washer/dryer, range/oven/cooktop, built-in microwave oven, trash compactor, garbage disposal, and ceiling fans
- Elite Systems: covers your HVAC, electrical, plumbing, water heater, and garage door opener
- Elite Complete: covers everything in the Appliances and Systems plans, plus adds coverage of your doorbells, smoke detectors, ceiling fans, and limited roof leak repair
Customize your home warranty
Elite has some home warranty features we really love. First, you've got lots of add-on coverage if you want it. For example, their Exterior package protects your lawn sprinkler system, water line, sewer line, generator, and separated spa equipment. You can get coverage for individual items/systems too, like your water filtration system or swamp cooler. There's even a home electronics package for your TVs, computers, and other gadgets. Finally, this is the only home warranty service we found that lets you custom-design your own package: choose what you want to cover and only pay for what you actually need.
No complaints here
We were thrilled to see that Elite Home Warranty has an "A" rating and accreditation from the Better Business Bureau: that's a rarity when looking at BBB listings for home warranty providers. Better yet, there were no complaints filed there at the time of this review. We're sure that's largely due to the newness of this company.
Phenomenal customer feedback so far
Again, because Elite Home Warranty has only been in service for a few years, customer feedback is understandably limited. But, we're really encouraged by what we've seen so far. Clients are saying that the claims process is really smooth, repairs are completed quickly, and there's no attempt on Elite's part to dodge responsibility for covered appliances or home components.
Not available in all 50 states yet
One downside is that Elite's home warranties aren't yet available in all 50 states. At the time of this evaluation, residents of WA, OR, CA, NV, AZ, TX, WI, IL, FL weren't eligible for a plan here - and if you consider the populations of California, Florida, Texas and Illinois alone, that's a pretty big chunk of the nation's homes. We're eager to see Elite expand into those states as soon as possible.
Absolutely should be on your list
Elite Home Warranty is still really new to the industry, so we give them a bit of a pass for not being more open with their pricing. There are so many perks to getting your home warranty plan here, from customizable packages to unparalleled service, we can't help but recommend them as one of our favorite options. If you're fortunate enough to live in one of the 40+ states where Elite Home Warranty operates, we recommend reaching out for a quote ASAP.
More Home Warranty Company Reviews
Where Can You Get the Best Home Warranty Protection?
Maybe you're a landlord trying to mitigate your operating expenses. Or you're trying to sell your home in a tough market and want to set prospective buyers' minds at ease. Then again, you could be like the average homeowner who wants some protection against those unexpected expenses like a failing air conditioner or a leaky bathtub.
In all of these situations, a good home warranty is a wise choice that can make the difference between a quick, inexpensive fix and a huge repair bill. How do home warranty plans work? Most providers give you several plans to choose from, ranging from basic coverage of appliances or systems, to premium packages that cover just about every component of your home. There are usually add-on services for an extra fee, like coverage of your electronics, sump pumps, septic systems, pools/spas, and so on.
Home Warranty Company FAQ
Continued from above...
All home warranties have limits, exclusions, and caps on the amount your policy will pay over the life of the contract: this is one of those times where it's essential to read the fine print and understand what's covered and what's not.
You should also expect a 30-day waiting period before your coverage takes effect. In other words, don't think you can hurriedly throw a warranty plan on your broken fridge and expect it to get fixed - unless you want to wait a whole month. Many home warranty companies use this time as a money-back guarantee period, in case you change your mind or discover something in your policy that you weren't aware of when you signed up. One such "surprise" is often the trade call service fee: what you'll pay per service call, similar to a copay you'd have on a medical insurance plan or a deductible with your car insurance. Be aware that you could have multiple fees for a single repair, if the fix requires different tradespeople to get it taken care of (both a plumber and an electrician).
You've got a lot of companies to consider for your home warranty, and it's easy to get overwhelmed. How can you tell which ones will deliver what they promise? Here are the most useful criteria to guide your decision:
- Reputation. First and foremost, what do homeowners say about their experience with the home warranty provider? Are claims handled quickly, with repair technicians dispatched in a timely manner? Does the company approve claims easily, or should you expect to fight to get them approved and paid for? How many complaints have been registered, in comparison with any positive feedback?
- Coverage. What will you get for what you pay? Can you select a tier of service that doesn't make you spend money on coverage you don't need? What's included and what's not?
- Value. What will you spend on your home warranty? How much will you pay for trade service call fees? Play with the numbers and see what your annual premium totals and fees might be, compared with what you'd spend out of pocket to take care of the repairs on your own.
To help protect your home (and your savings), TopConsumerReviews.com has evaluated and ranked today's most popular home warranty providers. We're sure this information will help you choose the right plan for your property!
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