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Sunday, February 16th
Pear Deck Learning, formerly known as TutorMe, is an innovative online tutoring platform that's reshaping the way students learn... supposedly. At Pear Deck Learning, what they're really working toward is a bit of a mystery. The site lacks much of the transparency it had before the rebrand, making it more difficult to suss out specifics.
Reputation has fallen
What we do know is that Pear Deck Learning kept TutorMe's adherence to one-on-one tutoring sessions as its main drive. But while the company used to have an impressive track record (back when it was TutorMe) of over 1.3 million live sessions, writing lab submissions, and 705,000 hours of one-on-one interaction, Pear Deck Learning doesn't have the same reputation.
Site is missing major details
Starting your homework help with Pear Deck Learning is hidden behind a paywall. There's no detail about what you can expect from the program until you click on the "request a quote” button. There isn't even an online chatbot to ask questions. This is a huge departure from how Pear Deck Learning ran things back when it was still TutorMe. Despite a gorgeous design interface, we're a little skeptical about this new rebrand.
Focuses on individual tutoring
When it comes to tutoring at Pear Deck Learning, you'll get one-on-one virtual lessons. In addition to the live sessions, Pear Deck Learning still claims an extensive catalog of subjects. But, Pear Deck Learning is a tutoring-only service. If you're looking for an online library or asynchronous learning tools for your homework help, you won't find them here. Unfortunately, details about what you'll find in these one-on-one sessions are scarce.
Lower requirements for tutors
The requirements for tutors to work at Pear Deck Learning appear much less stringent than they were in the past. Potential tutors only need to be 18 years old and have proficiency in the subjects they want to tutor in. This is a major departure from other top competitors who require college degrees or even higher education for their staff members.
No transparency in pricing
While TutorMe had a detailed description of prices, Pear Deck Learning in its new form does not. As we mentioned earlier, all of the details about the tutoring program are hidden behind the "quote” button. There are no prices (even general ones) listed on the site. So, without submitting your personal information and waiting for a quote to pop up in your email, there's no way to know for sure how much you might be paying for Pear Deck Learning's services. Unsurprisingly, there were no details about refunds either.
Lack of a reputation raises questions
Unfortunately, Pear Deck Learning is so new since its rebranding from TutorMe, the new company doesn't have any ratings on the Better Business Bureau. Since the company has been extremely different in practice and presentation since the rebrand, we don't feel comfortable substituting TutorMe's old "A" rating from the Better Business Bureau. In terms of third-party reviews, there's really nothing out there for Pear Deck Learning either. One site offers 16 reviews with a 5-star average, so maybe there's hope for this rebrand, but we're still skeptical.
Rebrand is still too fresh
At the end of the day, Pear Deck Learning just doesn't stand out the way it did before the rebrand. With little to no information on major details of the site, we're not sure what the prices are, what the tutoring sessions are really like, or if you should trust them to help out with your homework. So, with a lack of transparency being the primary concern here, Pear Deck Learning earns a lower rating in our review. We hope that the company will be able to impress us in the future once it's fully settled from the rebrand, but right now, you're better off looking somewhere else for homework help services.
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