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Bullfrog Spas Review

Tuesday, June 17th

2025 Hot Tub Reviews

Bullfrog Spas Review 2.5 Star Rating

Bullfrog Spas

2.5 Star Rating
  • Prices from $8,105 to $44,595+
  • 28+ tubs in stock
  • 3-13-person capacities
  • Up to 5-year warranty
  • Custom seats, color, designs, jets, and more
  • 30-day returns for some items
  • "A+” rating from the BBB

Bullfrog Spas focuses on providing unparalleled comfort and massage experiences. With five distinct series comprising 28 models, each hot tub can be highly customized.

Adjustable seat heights and JetPaks

Notably, Bullfrog offers adjustable seat heights and JetPaks that can be effortlessly interchanged between seats, even while the tub is filled with water, so you get personalized hydrotherapy. A chart on their website shows the inclusions, optional features, and exclusions for each series. All Bullfrog hot tubs are manufactured in the USA, ensuring quality craftsmanship and accessible customer service and support. Despite sourcing materials globally, Bullfrog remains committed to domestic production to support reliability and accountability.

Equipment Overview:

  • Price range: $8,105 to $44,595+
  • Different models: 28 + a custom option
  • Capacity: 3-13 adults
  • Customizable: seats, color, designs, jets, and more
  • Energy efficient: Yes
  • Return policy: 30 days (may not apply to hot tubs)
  • Warranty: 5 years for shell and 3 years for finish
  • Shipping: No listed shipping costs

Basic models: X Series

The most basic model at Bullfrog is the X Series X5L. This model includes seating for 3, two colors, a snow-color interior, exterior lighting, X-series jets, and push-button control for the tub's jet features. You do have the option to add on some extras like X-series audio, steps up to your hot tub, 120V plug, and a few other updates, but these aren't included in the base price for the X5L. While the price estimate for the X5L is around $8,105 for the base model, the actual prices aren't listed once you finish customizing your Bullfrog hot tub. Instead, you have to put in your personal information to receive a quote from Bullfrog Spas.

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Top-tier models: Swim Series

The top model available at Bullfrog is the S200 model as part of the Swim Series. This model is listed at around $44,595, but as with the other models sold by Bullfrog, you can't see a final price until you enter your personal information to receive a quote. This model is usable for full-length swimming but also seats 9 people. There is one color option for the exterior and the interior is a snow finish. There are 4 energy-efficient JetPacks included, and you can choose from 16 different JetPacks to give you different kinds of jet massages. The Wellspring filtration pump for cleaner water comes stock, and you can add extra customizations like Swim Series Audio, a step and rail, a Stretch and Strength Fitness Kit, and more if you want the fully upgraded version.

Your setup might require a contractor

At the time of our review, final pricing items like shipping costs weren't listed on Bullfrog's website. Instead, you have to wait for a quote to get the final details. As for setup, the process is a little more involved with Bullfrog Spas, so you may need to take some extra time to plan out your hot tub before purchasing. You'll need a stable and level surface to place your hot tub, as an unstable foundation can lead to significant damage over time. Your surface must be able to support the weight of the tub, including the water and occupants. Portable hot tubs can weigh up to 6,000 lbs when filled, while swim spas (found in the Swim Series) can be even heavier. Bullfrog Spas recommends that you seek guidance from a qualified contractor before setting up the hot tub foundation, which will also incur further costs.

30-day return policy is unclear

At Bullfrog Spas, its mission is to promote peaceful lives by offering a range of products, including parts, accessories, and water care items, through its online store. If you're not completely satisfied with your purchase or the service provided, Bullfrog Spas offers a refund of the full purchase price for eligible items. However, the return policy doesn't state which items from Bullfrog are actually eligible for returns. If you are eligible, you have 30 days to return your items to Bullfrog Spas.

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Concerning reviews about warranty

Bullfrog Spas currently holds a solid "A+” rating and accreditation from the Better Business Bureau. However, reviews from third-party sites show a different story. At one location, Bullfrog has only 1.8 stars out of 5. This shockingly low rating is backed up by a relatively small number of reviews. In general, customers agree that they had troubles with the warranty, problems with their tubs breaking or cracking within the first year, and hassles from customer service when they tried to get their hot tubs repaired.

Warranty issues bring down its score

Bullfrog Spas stands out for its customizable approach, unique features, and energy efficiency. However, the concerning reviews regarding warranty issues are a major red flag. Especially for something this expensive, you want it to work. The benefits of the custom options fall to the background if you can't get your hot tub to work. Considering the implications of Bullfrog Spas not honoring warranties, it falls behind other hot tubs in our review.

Where Can You Find the Best Hot Tubs?

Hot tubs are synonymous with relaxation and luxury, offering a perfect escape from the hustle and bustle of everyday life. Imagine soaking in warm, bubbling water under the stars, feeling your worries melt away as you sip a refreshing drink and enjoy some peace and the company of friends or loved ones. Whether you're unwinding after a long day at work, hosting a backyard party, or simply indulging in some much-needed self-care, a hot tub can turn any ordinary evening into a private spa experience.

When most people think of hot tubs, they think of expensive resort clubs or luxury home design. And while that might have been true in the past, times have changed. Gone are the days when hot tubs were limited to expensive day spas. With advances in technology and manufacturing, hot tubs have become more affordable and accessible than ever before.

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Hot Tub FAQ

When people think of hot tubs, they generally think of relaxing in them for pleasure. Although this is their main purpose, they are also great for hydrotherapy, pain relief, muscle relaxation, calorie burning, and more. There are a surprising amount of health benefits that come from lounging in a warm body of water.
When deciding what size of hot tub to buy, measure the area where you plan to put the hot tub. Leave a few extra feet on at least one side for getting in and out and doing maintenance. Other factors to consider are how many people you want to be able to fit in the hot tub together. You'll usually find ones that fit anywhere from 2-7 people, which will be a big factor in determining the overall cost.
Hot tubs will range from $3,000 to over $16,000 based on the performance, size, accessories, and design. For people getting a hot tub for their first time, they'll likely be happy with something in the $3,000 to $7,000 range that will meet all their needs. Some people choose to finance their hot tubs and make monthly payments on them since they are a considerably big purchase to make. That way they don't have to pay for it all upfront.
Luckily, hot tubs aren't very high maintenance. If you stick to the 3 C's of circulation, cleaning, and chemistry, you're set! It helps to set a schedule to check the hot tub filter to make sure nothing is getting in the way of water circulating freely. Also schedule times to clean out debris, scum, or stray critters that can dirty your hot tub. Last but not least, make sure you maintain a healthy pH and alkaline level in your hot tub by checking your chemicals and adjusting them as needed. Carefully read the instruction manual that comes with your particular model to be aware of all the parts that may need replacing after a certain period of time.
You'll probably find yourself making more choices than you first thought once you start your hot tub shopping journey. For starters, do you want a square hot tub? A circular hot tub? Or a hexagon-shaped hot tub? Not only are there multiple options for the shape, but also the exterior color and material, interior materials, color, light features, seating arrangements, where you want the jets, and much more. You'll be able to choose a hot tub to match the aesthetic of your home and patio.
Hot tubs and saunas can serve similar purposes for people, but in completely different ways. A sauna is a room where infrared heat or steam is emitted to produce a feeling of relaxation, increase blood flow, loosen muscles, and sweat for weight loss. Hot tubs allow people to be immersed completely in warm or hot water to loosen joints, relax muscles, improve mood, and increase blood flow. Many people opt for hot tubs over saunas because they are more versatile and tend to work easier in the existing spaces people have outside their home.
Hot tubs are usually in the backyard on a flat surface like a cement pad, deck, under a gazebo, or on the patio. Consider how close to the house you want your hot tub for getting in and out during cold weather, having to go to the bathroom, or drying off and changing. Do you want it in a secluded area where you can't be seen by neighbors? Consider the aesthetic appeal of a hot tub and where it might look pretty and be enhanced by landscaping and lights.
If you're worried about having a hot tub dropped on your doorstep with no way to move it, fear no more! Most hot tub deliveries come with a crew that will place your hot tub in the exact location you want it and get it set up for you. Since hot tubs are big and heavy, you're not expected to hoist it around on your own. This is a good time to take advantage of the crew's expertise and learn your way around your new hot tub and all the neat features it comes with!
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Continued from above...

Today, you can find a wide variety of hot tubs to suit every budget, space, and lifestyle, from compact models designed for small patios to spacious, feature-rich tubs with built-in LED lighting, Bluetooth speakers, and adjustable jets. No matter what spa features you have in mind, there's a perfect hot tub out there for your home.

The allure of hot tubs goes far beyond their relaxation benefits. Choosing to enjoy some time in a hot tub can offer you a multitude of health benefits as well. From soothing sore muscles and relieving joint pain to improving circulation and promoting better sleep, regular hot tub use can improve your overall well-being and quality of life.

Whether you're a pro athlete, a stressed-out parent, or you're just looking for a way to relax after work, a hot tub can be a perfect solution. Plus, features like hydrotherapy jets provide therapeutic relief for a wide range of ailments, making hot tubs a popular choice for athletes, seniors, and anyone seeking natural pain relief and relaxation.

Since hot tubs are a hot commodity (pun intended), there are plenty of sites and manufacturers to choose from. Shopping for a hot tub is an exciting adventure, but with so many options available, it can also be overwhelming. Whether you're browsing online or visiting a showroom in person, there are several factors to consider so that you can find the perfect hot tub for your needs:

  • Size. Consider how many people you plan to host in your hot tub and choose a model with the appropriate seating capacity. From intimate two-person tubs to large family-sized options, there's a size and configuration to suit every household and social gathering.
  • Features. Determine which features are most important to you, whether that's powerful massage jets, customizable lighting options, integrated sound systems, or energy-efficient design. Make a list of must-have features and prioritize them based on your preferences and budget.
  • Warranties. Invest in a high-quality hot tub from a reputable manufacturer for years of reliable performance and enjoyment. Look for models with durable construction, premium materials, and longer warranties to protect your investment and provide peace of mind.
  • Price. When you're adding a major feature to your home, price is always going to be a factor. Make sure that you balance things like features and quality with the cost to decide if the overall value is worth it. You'll find prices in the low thousands or tens of thousands, so there's a lot of wiggle room depending on your budget and ideal features.
  • Reputation. Finally, make sure you know the reputation of particular manufacturers by checking out their scores with sites like the Better Business Bureau or third-party review sites. Knowing how other hot tub fans feel about a particular brand or product can help you make a more informed decision.

To help you find the perfect hot tub for your home and lifestyle, Top Consumer Reviews has reviewed and ranked the best hot tub retailers and brands on the market. We hope our research will guide you toward the relaxation, rejuvenation, and endless enjoyment you deserve. Whether you're planning a spring break getaway, creating your own backyard oasis, or simply seeking a sanctuary from the stresses of everyday life, we're here to help you make the most of your hot tub experience.

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