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CalSpas Review

Friday, June 21st

2024 Hot Tub Reviews

CalSpas Review 4.5 Star Rating


4.5 Star Rating
  • Pricing available by quote
  • 61 tubs in stock
  • 3-8 person capacities
  • Swim tubs included
  • Up to 5-10-year shell warranty
  • Custom colors
  • 30-day returns for some items
  • "A+" rating and accreditation from the BBB

CalSpas is a longstanding American manufacturer established in 1978. They present an impressive lineup of 61 hot tub models, offering ample hot tubs for customization.

5 series of hot tubs

CalSpas offers five distinct series of hot tubs, from the Patio Series with its cascade waterfall to the premium Platinum Series featuring a 20" cascade waterfall and advanced filtration system. There's a model to suit every lifestyle and budget, whether you're seeking ultimate relaxation or specific therapeutic benefits. CalSpas offers sports features and add-on options to make your dream spa experience a reality.

Equipment Overview:

  • Price range: Reach out for custom quote
  • Different models: 61
  • Capacity: 3-7 adults
  • Customizable: Exterior and interior color
  • Energy efficient: Yes
  • Return policy: 30 days for most items 90 days for spa covers
  • Warranty: 5-10 year shell, 2-7 year surface, 2-5 year heater
  • Shipping: No listed shipping costs, but some shipping is free

Basic models: Patio Plus Series

The base model from CalSpas is the Kona PZ-519L Hot Tub. This hot tub features a 5.5kW Titanium Heater, along with a 5" interior LED spa light for added ambiance. With dimensions of 64" X 84" X 34" and 19 jets, you can expect comfortable seating for three adults. The Eliminator High-Performance Pump is for energy-efficient fun, while the Fibersteel body provides longer-lasting durability. You can also expect a waterfall feature for that extra relaxing spa feel. Unfortunately, there's no way to get any prices from CalSpas without filling out an extensive request for a quote. There is zero pricing transparency at this particular manufacturer.

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Top-tier models: SwimSpa X-Series

The top-tier model at CalSpas is the Dual-Zone SwimSpa. This hot tub offers two separate zones, one for swimming and one for relaxing. This hot tub allows you to adjust the temperature separately for the swim spa area and the hot tub, with options as low as 70 degrees for swimming and up to 102 degrees for soaking. The workout swim is supported by a Cross-Current Stabilization System that maintains resistance for expert-level training. Sized at 93" x 210" x 51" and equipped with 68 total jets, the Dual-Zone SwimSpa offers plenty of space and hydrotherapy features. The touchscreen control panel provides easy access to adjust settings, while Bluetooth and Wi-Fi capabilities are available to add. Enjoy fitness and relaxation in one place, perfect for quality time with family and friends. Like the basic model, there are no listed prices for this hot tub without giving CalSpas your information to get a quote.

Setup may require some extra help

While there are no available shipping prices until you get your quote, we were able to find some details about the delivery and setup process. Your hot tub requires a stable and level base for safety and longevity. Foundation support isn't covered by the warranty, so you'll want to take the extra time to prepare a solid foundation for your hot tub. CalSpa's recommended foundation is an elevated 3 to 4-inch concrete slab, as other materials like pavers, gravel, or timber aren't good for this particular brand. If you plan to install your tub indoors, take precautions to prevent damage or staining. For elevated installations on wood decks or similar structures, you may want to consult a structural engineer or contractor. You may also want to contact an electrician if you don't want to work on the wiring yourself.

30-day returns with fees

To request a return, you need to do so within 30 days of purchasing the hot tub. Everything will need to be in its original packaging and saleable condition, without any damage. Unfortunately, original shipping and handling charges cannot be refunded, and you will be responsible for covering the return freight charges. There will also be a 15% restocking fee applied to all returns. However, the return policy doesn't specify hot tubs, so you may want to check with customer service if you're not 100% sure you'll keep the one that you buy.

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Highly praised for their customer support

CalSpas is one of the more popular sites in our review. Currently, CalSpas holds an "A+" rating and accreditation from the Better Business Bureau. From third-party review sites, CalSpas earns a 4.3-star average out of 5. Customers love the support from CalSpas regarding warranty concerns and repairs. Tons of reviews talk about how great customers felt knowing that CalSpas had their backs. Many of the reviews were from repeat buyers who have owned multiple CalSpas hot tubs throughout the years with high levels of satisfaction each time.

Top pick for luxury tubs and swim options

While CalSpas excels in craftsmanship and feature-rich designs, the premium price tag (we can only imagine) and the inconvenience of accessing detailed information may present challenges for prospective buyers. Nevertheless, the brand's commitment to quality and innovation provides a luxurious hot tub experience that's built to last. With high praise from customers on quality and service, CalSpas earns a very high rating in our review.

Where Can You Find the Best Hot Tubs?

Hot tubs are synonymous with relaxation and luxury, offering a perfect escape from the hustle and bustle of everyday life. Imagine soaking in warm, bubbling water under the stars, feeling your worries melt away as you sip a refreshing drink and enjoy some peace and the company of friends or loved ones. Whether you're unwinding after a long day at work, hosting a backyard party, or simply indulging in some much-needed self-care, a hot tub can turn any ordinary evening into a private spa experience.

When most people think of hot tubs, they think of expensive resort clubs or luxury home design. And while that might have been true in the past, times have changed. Gone are the days when hot tubs were limited to expensive day spas. With advances in technology and manufacturing, hot tubs have become more affordable and accessible than ever before.

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Hot Tub FAQ

When people think of hot tubs, they generally think of relaxing in them for pleasure. Although this is their main purpose, they are also great for hydrotherapy, pain relief, muscle relaxation, calorie burning, and more. There are a surprising amount of health benefits that come from lounging in a warm body of water.
When deciding what size of hot tub to buy, measure the area where you plan to put the hot tub. Leave a few extra feet on at least one side for getting in and out and doing maintenance. Other factors to consider are how many people you want to be able to fit in the hot tub together. You'll usually find ones that fit anywhere from 2-7 people, which will be a big factor in determining the overall cost.
Hot tubs will range from $3,000 to over $16,000 based on the performance, size, accessories, and design. For people getting a hot tub for their first time, they'll likely be happy with something in the $3,000 to $7,000 range that will meet all their needs. Some people choose to finance their hot tubs and make monthly payments on them since they are a considerably big purchase to make. That way they don't have to pay for it all upfront.
Luckily, hot tubs aren't very high maintenance. If you stick to the 3 C's of circulation, cleaning, and chemistry, you're set! It helps to set a schedule to check the hot tub filter to make sure nothing is getting in the way of water circulating freely. Also schedule times to clean out debris, scum, or stray critters that can dirty your hot tub. Last but not least, make sure you maintain a healthy pH and alkaline level in your hot tub by checking your chemicals and adjusting them as needed. Carefully read the instruction manual that comes with your particular model to be aware of all the parts that may need replacing after a certain period of time.
You'll probably find yourself making more choices than you first thought once you start your hot tub shopping journey. For starters, do you want a square hot tub? A circular hot tub? Or a hexagon-shaped hot tub? Not only are there multiple options for the shape, but also the exterior color and material, interior materials, color, light features, seating arrangements, where you want the jets, and much more. You'll be able to choose a hot tub to match the aesthetic of your home and patio.
Hot tubs and saunas can serve similar purposes for people, but in completely different ways. A sauna is a room where infrared heat or steam is emitted to produce a feeling of relaxation, increase blood flow, loosen muscles, and sweat for weight loss. Hot tubs allow people to be immersed completely in warm or hot water to loosen joints, relax muscles, improve mood, and increase blood flow. Many people opt for hot tubs over saunas because they are more versatile and tend to work easier in the existing spaces people have outside their home.
Hot tubs are usually in the backyard on a flat surface like a cement pad, deck, under a gazebo, or on the patio. Consider how close to the house you want your hot tub for getting in and out during cold weather, having to go to the bathroom, or drying off and changing. Do you want it in a secluded area where you can't be seen by neighbors? Consider the aesthetic appeal of a hot tub and where it might look pretty and be enhanced by landscaping and lights.
If you're worried about having a hot tub dropped on your doorstep with no way to move it, fear no more! Most hot tub deliveries come with a crew that will place your hot tub in the exact location you want it and get it set up for you. Since hot tubs are big and heavy, you're not expected to hoist it around on your own. This is a good time to take advantage of the crew's expertise and learn your way around your new hot tub and all the neat features it comes with!
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Continued from above...

Today, you can find a wide variety of hot tubs to suit every budget, space, and lifestyle, from compact models designed for small patios to spacious, feature-rich tubs with built-in LED lighting, Bluetooth speakers, and adjustable jets. No matter what spa features you have in mind, there's a perfect hot tub out there for your home.

The allure of hot tubs goes far beyond their relaxation benefits. Choosing to enjoy some time in a hot tub can offer you a multitude of health benefits as well. From soothing sore muscles and relieving joint pain to improving circulation and promoting better sleep, regular hot tub use can improve your overall well-being and quality of life.

Whether you're a pro athlete, a stressed-out parent, or you're just looking for a way to relax after work, a hot tub can be a perfect solution. Plus, features like hydrotherapy jets provide therapeutic relief for a wide range of ailments, making hot tubs a popular choice for athletes, seniors, and anyone seeking natural pain relief and relaxation.

Since hot tubs are a hot commodity (pun intended), there are plenty of sites and manufacturers to choose from. Shopping for a hot tub is an exciting adventure, but with so many options available, it can also be overwhelming. Whether you're browsing online or visiting a showroom in person, there are several factors to consider so that you can find the perfect hot tub for your needs:

  • Size. Consider how many people you plan to host in your hot tub and choose a model with the appropriate seating capacity. From intimate two-person tubs to large family-sized options, there's a size and configuration to suit every household and social gathering.
  • Features. Determine which features are most important to you, whether that's powerful massage jets, customizable lighting options, integrated sound systems, or energy-efficient design. Make a list of must-have features and prioritize them based on your preferences and budget.
  • Warranties. Invest in a high-quality hot tub from a reputable manufacturer for years of reliable performance and enjoyment. Look for models with durable construction, premium materials, and longer warranties to protect your investment and provide peace of mind.
  • Price. When you're adding a major feature to your home, price is always going to be a factor. Make sure that you balance things like features and quality with the cost to decide if the overall value is worth it. You'll find prices in the low thousands or tens of thousands, so there's a lot of wiggle room depending on your budget and ideal features.
  • Reputation. Finally, make sure you know the reputation of particular manufacturers by checking out their scores with sites like the Better Business Bureau or third-party review sites. Knowing how other hot tub fans feel about a particular brand or product can help you make a more informed decision.

To help you find the perfect hot tub for your home and lifestyle, Top Consumer Reviews has reviewed and ranked the best hot tub retailers and brands on the market. We hope our research will guide you toward the relaxation, rejuvenation, and endless enjoyment you deserve. Whether you're planning a spring break getaway, creating your own backyard oasis, or simply seeking a sanctuary from the stresses of everyday life, we're here to help you make the most of your hot tub experience.

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