Monday, July 7th
2025 Hot Tub Reviews
Master Spas
- Prices available by quote
- 25 tubs in stock
- 3-8-person capacities
- Plug and play tubs included
- 5-7 year shell warranty
- "A+” rating from the BBB
Master Spas offers hot tub models that accommodate anywhere from one to eight people. Master Spas promises that even their entry-level options come packed with impressive features.
Innovative water purification
For those seeking a more luxe experience, the Michael Phelps collection beckons with its high-end features. Regardless of the model, each Master Spas hot tub includes amenities like LED lighting to create a tranquil ambiance and the EcoPur Charge Master Core Technology, a sophisticated water purification system designed to minimize maintenance efforts. This innovative system effectively eliminates heavy metals and microorganisms from the water for increased water softness and eliminating unpleasant odors.
Equipment Overview:
- Price range: Prices available by quote
- Different models: 25
- Capacity: 3-8 adults
- Customizable: Interior and exterior colors
- Energy efficient: Yes
- ,b>Return policy: Not for hot tubs
- Warranty: 5-7 years shell, 0-10 surface, 1-5 year heater
- Shipping: No listed shipping costs
Basic models: Getaway Series
The base model at Master Spas is the San Miguel, which is part of the Getaway series. The San Miguel hot tub, designed for three people, offers 17 soothing jets and offers the convenience of a plug-and-play model suitable for indoor or outdoor installation. For added luxury, you have the option to purchase a wireless speaker as a premium upgrade. You can choose between 2 interior colors and 2 exterior colors, and your installation can be complete in just one day and you're ready to use your hot tub. Unfortunately, Master Spas is another place where you can't get pricing without putting in all of your personal information and subscribing to a mailing list to get quotes. Even if you click "find a retailer” it will take you to a page where you need to fill out your details rather than showing you places you can buy Master Spas hot tubs.
Top-tier models: Michael Phelps Legend Series
The top model at Master Spas is part of the Michael Phelps Legend Series. This tub, listed as the LSX 900 Hot Tub, has an 8-person capacity and 72 jets for your ultimate hot tub experience. The LSX-900 offers unique amenities, such as the StressRelief Neck and Shoulder Seat, the Master ForceBio-Magnetic Therapy System, the Vac-Formed ABS Pan Bottom, and a remote control with built-in lighting. You can also choose to include upgrades like the Mast3rPur Water Management System, QuietFlo Water Care System, Fusion Air Sound System, and/or a Bluetooth Speaker. Color options include 3 interior colors and 5 different exterior styles. Like the other hot tubs at Master Spas, you need to submit your information and wait for a quote to see pricing.
Setup depends on model
There are no shipping costs listed on the website, but you can decide how much work your hot tub will be when it arrives. Master Spas offers a few plug-and-play options that make it simple to jump right in your hot tub almost as soon as it arrives. However, the more complex models that require higher voltage may need the help of an electrician to get started.
Returns within 30 days for parts
The refund policy for Master Spas only relates to parts and other extras. You can't return your hot tub. Any concerns that you have will be dealt with through the warranty. For non-hot tub items, you have 30 days to return and you will receive store credit once your return is accepted.
Extremely poor reputation
According to the Better Business Bureau, Master Spas holds an "A+” rating. However, across the board, Master Spas has poor ratings from reviewers. Trustpilot shows a 2.6-star rating on average and Consumer Affairs shows a 2.9-star rating out of 5. Recent reviews have mostly 1-star reviews, stating that they had issues with the hot tubs right away. Customers have spent thousands repairing their hot tubs rather than enjoying them. Owners also noticed that models that come with a touchpad don't always work when your hands are wet. Considering that a hot tub is meant to be wet, this was one of the more shocking areas of complaint.
Not worth the trouble
Considering there are plenty of spa brands out there that offer transparency in pricing and much higher quality hot tubs, Master Spas doesn't impress. With so many reviews complaining about problems with different hot tubs from Master Spas as well as difficulties with repairs and extra expenses, Master Spas doesn't seem worth the trouble. Only the company's BBB rating keeps it from being rated even lower.
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Hot tubs are synonymous with relaxation and luxury, offering a perfect escape from the hustle and bustle of everyday life. Imagine soaking in warm, bubbling water under the stars, feeling your worries melt away as you sip a refreshing drink and enjoy some peace and the company of friends or loved ones. Whether you're unwinding after a long day at work, hosting a backyard party, or simply indulging in some much-needed self-care, a hot tub can turn any ordinary evening into a private spa experience.
When most people think of hot tubs, they think of expensive resort clubs or luxury home design. And while that might have been true in the past, times have changed. Gone are the days when hot tubs were limited to expensive day spas. With advances in technology and manufacturing, hot tubs have become more affordable and accessible than ever before.
Hot Tub FAQ
Continued from above...
Today, you can find a wide variety of hot tubs to suit every budget, space, and lifestyle, from compact models designed for small patios to spacious, feature-rich tubs with built-in LED lighting, Bluetooth speakers, and adjustable jets. No matter what spa features you have in mind, there's a perfect hot tub out there for your home.
The allure of hot tubs goes far beyond their relaxation benefits. Choosing to enjoy some time in a hot tub can offer you a multitude of health benefits as well. From soothing sore muscles and relieving joint pain to improving circulation and promoting better sleep, regular hot tub use can improve your overall well-being and quality of life.
Whether you're a pro athlete, a stressed-out parent, or you're just looking for a way to relax after work, a hot tub can be a perfect solution. Plus, features like hydrotherapy jets provide therapeutic relief for a wide range of ailments, making hot tubs a popular choice for athletes, seniors, and anyone seeking natural pain relief and relaxation.
Since hot tubs are a hot commodity (pun intended), there are plenty of sites and manufacturers to choose from. Shopping for a hot tub is an exciting adventure, but with so many options available, it can also be overwhelming. Whether you're browsing online or visiting a showroom in person, there are several factors to consider so that you can find the perfect hot tub for your needs:
- Size. Consider how many people you plan to host in your hot tub and choose a model with the appropriate seating capacity. From intimate two-person tubs to large family-sized options, there's a size and configuration to suit every household and social gathering.
- Features. Determine which features are most important to you, whether that's powerful massage jets, customizable lighting options, integrated sound systems, or energy-efficient design. Make a list of must-have features and prioritize them based on your preferences and budget.
- Warranties. Invest in a high-quality hot tub from a reputable manufacturer for years of reliable performance and enjoyment. Look for models with durable construction, premium materials, and longer warranties to protect your investment and provide peace of mind.
- Price. When you're adding a major feature to your home, price is always going to be a factor. Make sure that you balance things like features and quality with the cost to decide if the overall value is worth it. You'll find prices in the low thousands or tens of thousands, so there's a lot of wiggle room depending on your budget and ideal features.
- Reputation. Finally, make sure you know the reputation of particular manufacturers by checking out their scores with sites like the Better Business Bureau or third-party review sites. Knowing how other hot tub fans feel about a particular brand or product can help you make a more informed decision.
To help you find the perfect hot tub for your home and lifestyle, Top Consumer Reviews has reviewed and ranked the best hot tub retailers and brands on the market. We hope our research will guide you toward the relaxation, rejuvenation, and endless enjoyment you deserve. Whether you're planning a spring break getaway, creating your own backyard oasis, or simply seeking a sanctuary from the stresses of everyday life, we're here to help you make the most of your hot tub experience.
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