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Identity Defense Review

Monday, July 14th

2025 Identity Theft Protection Service Reviews

Identity Defense Review 2 Star Rating

Identity Defense

2 Star Rating
  • $8.99 to $29.99 per month for one person
  • $1 million in ID insurance
  • Credit tracking
  • Antivirus protection
  • Social media tracking
  • VPN
  • Has a mobile app
  • Parent company has an "A+” rating from the BBB

In the realm of identity theft protection services, trust is paramount. A trustworthy company should present itself clearly, with readily accessible information about who they are, how to contact them, and the way they operate. While it seems Identity Defense has made some updates in recent years and cleaned up its website, it's still behind the times in terms of information.

Lack of transparency

It's surprisingly challenging to find a way to reach out and ask questions on their website. And, most annoying of all is that the listed prices for Identity Defense aren't the actual prices you'll pay: it's just a startup promotion. This along with other transparency issues has particularly affected the ranking of Identity Defense in this review.

$1 million in ID insurance

Thankfully, Identity Defense is completely transparent about the insurance when you use its services. All plans are insured up to $1 million in ID Theft Insurance. This way, you can be sure that recovering your data and information can be as easy as possible without any worry about extra costs or losses.

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Features change with each plan

The features of Identity Defense aren't as robust as some of the other companies in this review. However, since none of the tiers are terribly expensive, the services provided are still fairly inclusive. The features are limited depending on which plan you choose, and those features are missing some key security measures we've seen included at other companies. For example, the features include only three items on the lowest tier:

  • Dark Web monitoring
  • High-risk transaction monitoring
  • $1 Million ID theft insurance

For higher tiers you can find some of the other features like:

  • Annual credit report and scores
  • Bank account takeovers
  • Social media monitoring
  • 3-bureau credit monitoring
  • Monthly credit score
  • Address monitoring

Complete service isn't as cost-effective as it appears

Identity Defense offers a range of features for individual customers. It's important to note that the rates first displayed on the site are "introductory,” so that won't be the rate you pay after the introductory period is over (though the site doesn't say how long that period might be). The prices listed below are the regular rates:

  • Essential Plan: $8.99 per month or $107.88 per year
  • Plus Plan: $19.99 per month or $239.88 per year
  • Complete Plan: $29.99 per month or $359.88 per year

Remember, to get all the features, you have to commit to the Complete Plan, which, when stacked against other companies with similar features, isn't as cost-effective as it appeared. Further, these options only offer protection for one person, not families. But if you only need the basics, this could be a cheap way to get security for those on a tight budget.

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Not popular with customers

Additionally, Identity Defense's website provides absolutely no information about the company itself. There's no "About Us" section, no history, and a complete absence of background. It should not require digging through a site's "Terms of Use" section to discover that it is owned by Intersections, a reputable name in the identity theft protection industry with an "A+" rating and BBB accreditation. However, a strong parent company doesn't mean Identity Defense is where it's at. According to the general lack of customer reviews, Identity Defense isn't terribly popular. Further, the site has a mobile app on the Apple App Store with an average score of 1 out of 5 stars. In general, it might be safer to find a more well-known company with better ratings overall.

Better choices available

Taking into account all the concerns that arose during our research, Identity Defense holds one of the lowest rankings in our review. As a provider of identity theft protection, The lack of attention to detail on their website leaves us wondering about the quality of the services they offer. And while the prices seem low, it's not as competitive when you see how much the full-service option is compared to competitors. Considering these concerns, it might be better to opt for an identity theft prevention company that invests the time and effort to earn your trust and has better reviews and ratings.

Where Can You Get the Best Protection from Identity Theft?

In an age where our lives are increasingly online, the risk of falling victim to identity theft is a growing concern for individuals and families alike. Fortunately, to combat this concerning situation, services have emerged to help protect you and your loved ones from identity theft and other security dangers. By safeguarding your personal information from malicious actors, these companies work around the clock to keep you safe in the digital space.

Why is this necessary now more than ever? The rise of the internet has revolutionized the way we live, work, and interact with the world. Yet, this digital evolution has also given rise to a new breed of criminals who exploit the vulnerabilities of our interconnected lives. Through choosing weak passwords, clicking on malware, or even replying to the wrong email, it's all too easy to become a victim of identity theft in the online space.

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Identity Theft Protection Service FAQ

When someone takes advantage of your personal information - Social Security number, birthdate, name, etc. - to make purchases, open new accounts, or get a tax refund, it's defined as identity theft. More than three million cases of identity theft are reported on average each year - and that's just in the United States!
Keep an eye on the various accounts you have: banks, credit cards, insurance, and so forth. Identity theft can show up as unexplained withdrawals, missing bills or other mail, phone calls from debt collectors about accounts you never opened, or even conditions in your medical records that you've never had. All of these are red flags that someone is fraudulently using your identity.
If someone uses your personal information to get a new credit card, receive a tax refund, or take out a loan, you should report it to the Federal Trade Commission through their Identity Theft website. You should also contact the three main credit bureaus - TransUnion, Experian and Equifax - and have them place a fraud alert on your credit reports. Notify each company where you discover that fraud has occurred as well. Finally, contact your local police department to file a report. Fortunately, if you are a subscriber to an identity theft protection service, such fraud will likely be caught very early on and make it less likely that any long-term damage was done to your credit history.
Keeping your personal information secure is one of the best ways of stopping identity thieves. This includes shredding documents that have your personal and/or financial information before recycling them or putting them in the trash. Stay aware of the ways scammers are currently trying to get people to give up their information, such as phishing schemes or robocalls.[2] If you're not confident that you can stay on top of monitoring your identity, it is well worth it to subscribe to an identity theft protection plan.
Most services take a two-pronged approach to identity protection: prevention and repair. Once you become a subscriber, these systems monitor your information to detect security breaches and any attempts to use your identity. You're notified when any suspicious activity occurs, and if you have any funds stolen the service will typically help you recover the money.
Definitely not - and keep in mind that any money you spend will be far less than the cost of repairing your credit if your identity is stolen! You can get basic identity theft coverage for less than $7/month. There are also couple/family plans available that can protect everyone in your household.
Yes, most credit card companies actively track your spending habits and freeze your account if they suspect that a charge is fraudulent. That's a great resource that doesn't cost you a penny. However, your credit card companies aren't also tracking your bank accounts, health insurance and medical records, online profile or status with the IRS. And, your credit card issuer isn't going to help you repair your credit history if your identity is stolen. Using an identity theft protection plan is the most robust way to keep an eye on all of the places your personal information could be used illegally - and to fix things if a breach occurs.
Absolutely. In fact, identity thieves place a high premium on stolen Social Security numbers of minors, because it can often be a very long time before the theft is discovered: imagine going to apply for a credit card for the first time, only to find out that someone else had been using your identity for years! If you're considering an identity theft protection plan, be sure to find out what options are available for the children in your family: their coverage is usually deeply discounted when compared with the costs for adults.
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Continued from above...

However, there's no need to live in fear when you can employ the services of identity theft protection experts. These services are the first line of defense against the unauthorized use of your personal information, offering proactive monitoring, rapid response, and invaluable guidance to ensure that your identity remains firmly in your control.

There are lots of ways a company can help you protect your identity. Leading identity theft protection services offer a variety of features to maintain your security 24/7. These include monitoring of your credit reports and dark web surveillance, to robust insurance policies that mitigate potential losses. These services employ cutting-edge technology and experienced professionals to keep your identity safe.

Identity protection experts recommend that individuals stay consistently alert when it comes to safeguarding their personal information. Employing simple strategies such as securely shredding documents containing sensitive data and practicing discretion when sharing personal details on social media can go a long way in preventing identity theft. However, it's important to acknowledge that scammers are persistent and always on the lookout for ways to compromise your security.

Identity theft services have been growing in popularity due to the increasing number of data breaches and cyberattacks in recent years. In 2020 and 2021, there were several high-profile data breaches, exposing the sensitive personal information of millions of people. These incidents, coupled with the rising awareness of identity theft risks, drove many consumers to seek protection through identity theft services.

Thankfully, identity theft protection is not a luxury; it's easy to get enrolled right away. Many consider it a necessity in today's digital age. If you're not sure where to start, though, that's okay. Your security is important, so we took the time to check out all the top services for you. Here are a few factors that can help you narrow down your choices:

  • Cost. Considering that identity theft protection is an ongoing concern, you'll want to check budgeting options in the long term. How much do you want to spend? Are you looking for month-to-month payments or annual commitments? Knowing what you want to spend and when will help you narrow down your options.
  • Insurance. Sometimes even with protection, things can go wrong. So make sure you check out the insurance coverage amount at the identity theft protection services. Most offer a minimum of $1 million per person, though there are some services that offer even higher insurance rates.
  • Family vs. single. Everyone has a different family situation, so you might want to protect just yourself or maybe add a spouse. Or maybe you've got kids (grandkids?) and parents you're looking at too. Check out which plans offer family or child security on top of singles' packages to make sure a service offers protection that meets your needs.
  • Reputation. Reputation is a big deal with identity theft. If customers aren't happy with the protection they've gotten, you'll want to stay away. Your safety is the most important thing, so ratings from the Better Business Bureau and verified customer reviews are essential to know whether an identity theft protection service is trustworthy or not.

Because we take the safety of your identity seriously, Top Consumer Reviews has evaluated and rated the best places to go to protect yourself against identity theft. We hope this helps you feel more secure about your digital life and return to being stress-free about your identity and personal information!

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