The Best iPhone Repair Companies

Sunday, October 6th

2024 iPhone Repair Company Reviews

Repair Sharks

• Prices from $39.95 to $549.95
• 30+ iPhone models are eligible for repairs
• Repair and buy back services
• Repair one-stop shop
• Free diagnostics
• 1-day turnaround
• Free return shipping
• 60-day warranty
• "A+” rating from the BBB

Founded in 2006, Repair Sharks began with the vision of helping customers with iPod repairs. Over the years, Repair Sharks has increased its expertise to include repairs for a range of tech products like smartphones, tablets, computers, and various portable electronic devices.

Wide range of devices repaired

Between different Apple devices, Windows PCs, drones, gaming consoles, and Android devices, it's hard to find something that Repair Sharks doesn't work on. The diversity of devices they cater to is truly unparalleled when compared to their competitors in the market.

Seamless four-step process

Getting your beloved device repaired by Repair Sharks is as easy as one, two, three, and four. Here, we'll show you:

• First, you select the Diagnostic Service you require
• Second, simply choose the specific device
• Third, place an order for the repairs you need
• Fourth, ship the device to Repair Sharks

In general, you can expect a 1-day turnaround time for the repairs, and Repair Sharks will send it right back to you via USPS mail (for free). While shipping can take from 2-5 days total, they do ship on Saturdays, so you don't have to wait extra time to get your iPhone back in your hands.

Convenient DIY options

In addition to their convenient mail-in repair services, Repair Sharks also offers a wide selection of parts for sale, making it possible for customers to complete minor repairs themselves. A standout feature is the Repair Sharks' user-friendly search function for parts, sparing customers from the tedious task of manually sifting through pages to find what they need. Their parts range in price from a budget-friendly $0 to a maximum of $180. For those looking for accessories, they also offer a range of phone and Xbox accessories, including cases for older phone models, Xbox controllers, and various cables and charging kits.

Free diagnostics and reasonable pricing

In terms of cost, we checked out the total price range for the differing iPhones at Repair Sharks. To compare prices between different services, we decided to look at the different price options (for different repairs) for three different phones: the oldest phone available, the newest phone available, and the most expensive repair option on the site. At Repair Sharks the oldest phone serviced is the iPhone 4/4s model, the newest is the iPhone 14, and the most expensive to repair is the iPhone XS Max. The prices include a variety of services like diagnostics, screen repair, and battery replacement and shake out accordingly:

• iPhone 4
• Diagnostic: Free
• LCD and glass replacement: $59.95
• Charging dock replacement: $59.95
• Battery replacement: $39.95
• LCD/Glass and battery combo: $79.95
• iPhone 14
• Diagnostic: Free
• LCD and glass replacement: $299.95
• Back glass replacement: $199.95
• Charging dock replacement: $249.95
• Battery replacement: $199.95
• ?iPhone XS Max
• Diagnostic: Free
• LCD and glass replacement: $549.95
• Charging dock replacement: $159.95
• Battery replacement: $149.95
• Water damage cleaning: $249.95

Generous 60-day warranty

Once Repair Sharks has fixed your iPhone, they back their repairs with an impressive 60-day warranty, offering peace of mind in case any unexpected issues arise. And, if you prefer not to proceed with the repair, Repair Sharks even offers the option to sell your broken Apple product to them, provided they are currently accepting such devices.

A favorite with customers

On top of receiving an "A+” rating from the Better Business Bureau, Repair Sharks is also popular with customers in general. With an average rating of 4.6 stars out of 5, customers are raving about the quick turnaround, friendly technicians, and the results of the repairs. Many customers have returned to this service over and over as they reliably fix different devices, and customers trust the company to do a good job and stand by their work.

Reliable and professional

Our overall impression of Repair Sharks is exceedingly positive. They strike us as a reliable and professional choice for iPhone repairs, which is a rarity in a market where not all companies put their best foot forward. With their extensive expertise across numerous devices, most people should find the assistance they need here. The icing on the cake is the "A+” rating awarded to Repair Sharks by the Better Business Bureau, reinforcing our confidence in ranking them as the #1 choice among iPhone repair companies.

iResQ

• Prices are based on estimates
• Replace and repair services
• Services 32 iPhone models
• Assists with other devices
• 24-hour turnaround
• 90-day warranty
• Eco friendly and committed to recycling
• Free return shipping
• "A+” rating and accreditation from the BBB

iResQ, a branch of ResQ Systems, LLC, has been around since 1994 and proudly operates out of Olathe, Kansas. From iPods and iPhones to iPads, MacBooks, Mac Mini, and even desktops or game consoles, they've got your back. Plus, if you're trying to be environmentally conscious, you can feel good about their promise to focus on the planet with battery recycling. They even team up with local recycling and take care of their cardboard and paper waste responsibly.

A plethora of repair options

Upon landing on the iResQ website, you'll be greeted by tons of repair options catering to a wide range of Apple products. Whether you're dealing with an iPhone, Smartphone, iPad, Tablet, iPod, Notebook, or Desktop, iResQ has got you covered. Notably, they even extend their expertise to recovering vintage Apple relics like the iPod Nano. However, it's worth noting that their phone repair options might be one generation behind, so if you're sporting the latest iPhone, you might have to wait a bit for their services to catch up.

Flexibility with repair veto

One standout feature we really loved was iResQ's flexibility regarding repair decisions. While you do need to send your device in to get an estimate, once you receive your repair quote, you have the option to veto the job. If, at any point, you decide that you'd rather have your device back instead of proceeding with the repair, iResQ will promptly return it to you at no extra cost or even recycle the device on your behalf if it isn't able to be fixed.

Pricing lacks transparency

When it comes to pricing, iResQ follows the industry norm by tailoring costs to the specific issues your device faces. And, before you have to pay a dime, you can get a free diagnostic to estimate your final costs. While we prefer to make a fair comparison across different repair services by looking at the pricing for similar items, we weren't able to do that with iResQ. The site simply doesn't offer any pricing until you've sent in your device for an estimate. While they do service an impressive number of iPhone models (over 30), it's disappointing that their pricing structure isn't more transparent.

Lightning-fast service

What truly sets iResQ apart is its lightning-fast turnaround time. Despite receiving an impressive influx of 200 to 300 products daily, they manage to complete repairs within a remarkable 24-hour window. So, if you're worried about being without your favorite device for too long, you don't have to be.

Impressive 90-day warranty

On top of great turnaround, iResQ also offers a fantastic warranty to back up their services. The remarkable 90-day warranty from iResQ is a testament to their commitment to customer satisfaction. Basically, if your device doesn't function as expected post-repair, iResQ will promptly address and resolve the issue. Even better, they cover the return shipping costs as long as you're within the warranty period.

A trusted choice

In addition to receiving positive coverage from reputable sources such as the New York Times, Chicago Tribune, and the Washington Post, iResQ proudly holds an "A+” rating, accreditation, and a 5-star score from the Better Business Bureau. These accolades underscore their reputation as an honest and trustworthy company. While there aren't as many reviews on third-party websites, those that are out there sing high praises for iResQ, so it's definitely a company to keep your eye on.

Solid option

When it comes to repairing your cherished Apple devices, iResQ stands out as a go-to choice in the industry. Their clever name reflects their commitment to rescuing both older and newer Apple products from various "ailments”. iResQ understands the urgency that accompanies the need for swift device repairs, and they live up to this expectation admirably. While they may not offer individual do-it-yourself repair parts like some sites, their efficient service center ensures that you won't be kept waiting. For repairs on Apple products spanning various generations, we wholeheartedly endorse iResQ as a strong and reliable choice for the job.

Phone Geeks

• Prices range from $29 to $289
• 33 phones serviced here
• 3- to 5-day turnaround
• One-stop shop for device repair
• Works on data and security
• Eco-friendly
• 1-year warranty

Phone Geeks is a streamlined service for iPhone repairs (and tons of other gadgets too). The company provides a personalized consultation service where their Geeks assess your device, tackle malware issues, and offer preventive measures.

Both in-person and mail-in repairs

Whether you need to replace a damaged screen, battery, or various other repairs, they can handle it with no problem. Offering services for Apple, Samsung, LG, or other brands, Phone Geeks promises quick service with a 1-year warranty. Plus, the company offers both in-person and mail-in repairs, making it convenient for customers nearby and long distance.

Simple 3-step process

Getting your phone fixed with Phone Geeks is a simple three-step process:

• Step 1: Simply answer a few questions using the user-friendly mail-in form to initiate your repair and determine the cost of service.
• Step 2: Securely pack your device in a box with bubble wrap and cushion for safe shipping.
• Step 3: In just 3-5 business days, receive your repaired device back home.

For repairs, customers can be sure that the service cost is predetermined when they initiate the repair, so there are no surprises. However, if the Phone Geeks technicians identify additional repair needs while they're working, they will contact you for approval before making any changes to the invoice. The entire process is in the customer's hands.

33 iPhones serviced here

Phone Geeks can handle pretty much any iPhone you throw at them. With 33 models available for repairs on the site, they've covered almost the entire range of Apple phones. They also handle Macbook and computer repairs, including data recovery, virus removal, and hardware replacements. Plus, Phone Geeks is committed to eco-friendliness by recycling gadgets, and they even buy back Apple and Samsung devices. With certified pre-owned devices and accessories, and a focus on safety and data security, Phone Geeks is your one-stop tech solution.

Fair pricing depending on device

To get a good idea of the pricing at Phone Geeks compared to other repair stores in our review, we decided to look at two devices: the newest and the oldest model of iPhone serviced at Phone Geeks. While we usually also review the most expensive, at Phone Geeks the newest phone is also the most expensive. So, for the oldest phone offered, Phone Geeks will repair an iPhone 5. The newest is the iPhone 14 Pro Max, which notably has a more limited set of repairs available.

Across all these services, prices range from $29 to $75. The repairs you can get with the iPhone 5 include:

• All at Once Bundle: $49
• Battery Replacement: $40
• Charging Port Replacement: $39
• Data Transfer/Recovery: $75
• Diagnostic: Free
• Front Camera, Speakers, Vibrating Motor, or Home Button Replacement: $29
• Liquid Damage Treatment: $75
• Power/Volume Button Replacement: $39
• Rear Camera Replacement: $29
• Rear Housing Replacement: $59
• Screen Replacement: $59

On the other hand, the iPhone 15 Pro Max only had two repair services at the time of this review:

• Back Glass Replacement: $250
• Rear Frame/Chassis Replacement: $289

Very transparent and easy process

It's worth noting that the process for selecting your phone and the repairs you'd like completed for the instant estimate is extremely easy and streamlined. You can quickly find your phone in the list of devices and then you can select as many repairs as you want from a list to see the complete price for all services necessary. We love the transparency of pricing at Phone Geeks.

Competitive 1-year warranty

Another great feature of Phone Geeks is their warranty policy for repairs. Basically, Phone Geeks makes sure that all repairs come with a full-year warranty against defects that cover parts and labor. So, regardless of the defect, whether it's something they did during repairs or a part they used didn't work out, they've got you covered.

Streamlined site but missing reviews

Honestly, the only downside to Phone Geeks is its review presence. The company doesn't have any listing on the Better Business Bureau or on popular third-party review sites, so it's hard to know how customers are feeling about the services they received here. There are a handful of 5-star reviews on Facebook, but we'd love to see a more robust review presence for Phone Geeks. Based on our research and use of the site, though, it appears streamlined, easy to use, and updated, so it's worth checking out.

Third-place pick

Phone Geeks stands out as a powerhouse, and it definitely deserves its spot in the top three places to get iPhone repair services. It has a fair pricing structure, a ton of different iPhones that are serviced, and an amazing 1-year warranty that puts it near the top of our list. The fact that the site is missing reviews when compared to our top picks knocked it down a bit. But it's still worth checking out as one of your options, especially if your iPhone model can't be serviced by other repair providers.

Joe's Electronics

• Prices are offered after shipping in your phone
• 9 iPhone models available for repair
• Replace and repair services
• Services tons of gadgets
• Offers DIY parts
• 100-day warranty

Founded by a guy just named "Joe” in the company's "About Us” page, Joe's Electronics comes from a background of close-knit employees and tech enthusiasts. According to Joe's site, the Joe once owned GameCube until he "got bored” and sold it to start something new. The site is oozing with personality and fun which gives it a more unique touch than some of the other sites on our list.

Easy process with no commitment

At Joe's, the company promises customers a hassle-free iPhone repair experience. It all begins with filling out the repair form which doesn't require customers to send in their phones beforehand, providing a commitment-free estimate for their iPhone repair. Once customers are ready, they can send in their iPhones using Joe's free prepaid shipping label, which is available within the USA, covering both the journey to Joe's and the return to the customer. Joe's team keeps customers informed throughout the repair process and notifies them when the repair is complete, ensuring that iPhones are fully restored and ready for use again.

Might need to wait for new devices

Joe's Electronics takes pride in offering a diverse range of repair services for a wide array of electronic devices. Whether you're dealing with malfunctioning headphones, earbuds, speakers, smartwatches, phones, consoles, controllers, tablets, or iPods, Joe's is prepared to help with all of it. They understand the importance of keeping your favorite gadgets in tip-top shape. While Joe's Electronics excels in many areas, they are candid about their limitations. For example, at the time of our review, Joe's was only servicing 9 different models of iPhone.

Streamlined mail-in repair process

Joe's mail-in repair service is a breeze. The process is broken down into five simple steps to make it easy to see how Joe's service works at a glance:

1. Begin by browsing their comprehensive repair catalog to identify the specific device you need to be repaired and the issue you're facing.
2. Ship your item to Joe's using their prepaid shipping label, saving you the hassle of arranging your own shipping.
3. Allow Joe's around 3 business days to expertly repair your device, with an additional 3 to 4 business days for shipping.
4. Payment for the repairs is conveniently managed via a clickable invoice sent out by Joe's.
5. Get your device shipped back.

For the DIY enthusiast

For those inclined to tackle repairs on their own, Joe's Electronics offers an array of repair parts. Their blog also features valuable articles on fixing headphones and various other devices. However, it's worth noting that their repair part inventory on the website lacks organization, making it a bit of a treasure hunt. You might find yourself clicking through pages in search of relevant repair parts.

Pricing isn't listed on site

Unfortunately, the pricing at Joe's isn't super transparent. There's no way to know exactly what the repairs will cost until you've sent your phone in for the free estimate. Joe's does offer repairs for most iPhone devices as well as a range of services for different types of repairs. These services include:

• Screen Replacement (for damaged, cracked, or broken screens)
• Battery Replacement (to address power issues or extend battery life)
• Motherboard Replacement (for phones not powering on or suffering from water damage)
• Charger Port Replacement (for devices not charging or powering up)
• Camera Replacement (to fix cameras that aren't functioning or producing fuzzy images)
• Data Recovery (especially crucial for water-damaged devices requiring data retrieval).

We'd love to give you more details about the pricing structure, but Joe's calculates the total cost on a case-by-case basis, which may be frustrating for customers who prefer to compare different services before committing.

100-day warranty

If something does go wrong with your service, Joe's has a lot of different protections in place for their customers. Once your device returns from Joe's, which typically takes 2-5 days, they stand behind their work with a robust 100-day warranty, offering peace of mind for any potential post-repair issues.

Top rated by reviewers

Joe's Electronics has an impressive reputation with reviewers. While we couldn't find a page for it on the Better Business Bureau, there are plenty of reviews on various third-party review sites. Across the board, Joe's has received an average rating of 4.5 out of 5 stars. Customers rave about the results of using Joe's with repairs spanning Beats Headphones to iPhones. While some reviewers identified their iPhone not being listed on the site as a downside, those who used the service and got their items repaired had no complaints.

Customer-centric service

While Joe's Electronics may have a somewhat limited range of iPhones they can repair, the big upside is the overwhelmingly positive feedback from their customers. They're clearly proficient in fixing broken electronics and their commitment to delivering timely results in 2-3 days is commendable. If you're in the market for a reliable and dependable place to resolve your iPhone issues or other electronic maladies, Joe's Electronics comes highly recommended by its satisfied customer base.

Ontrack

• Prices from $79 to $499
• 7 iPhones serviced
• Data-related recovery services
• 90-day warranty for parts
• Free shipping to and from the company
• "A+” rating and accreditation from the BBB

When it comes to data recovery and mobile device services, Ontrack stands as a prominent player in the field. They offer a wide range of services designed to address various data-related challenges. However, if you're looking for a service provider that does physical repairs (those not related to data) this might not be the top option for you. For repairing physical problems with phones, Ontrack focuses primarily on-screen and battery replacements only. But if you're locked out of your phone or need to recover data on a device, this is a great spot to check out.

Four steps to repairs

The process to get your repair completed by Ontrack is simple. For individuals in need of battery or screen replacement services for iPhone models X, 7, 8, 6, 6s, 5, or 5 SE, Ontrack offers a straightforward four-step process:

• Step 1: Begin by filling out a convenient online form.
• Step 2: Ontrack will provide you with a complimentary shipping label for both sending your device to their service center and receiving it back.
• Step 3: Ontrack's skilled lab experts will promptly commence work on your device, with the goal of achieving a swift 24-hour turnaround time.
• Step 4: Once the repair is completed, Ontrack will arrange for the return shipment of your device, ensuring a hassle-free and efficient service experience.

Unique data-related services

Ontrack's suite of services covers an extensive spectrum, catering to diverse data and mobile device needs. Ontrack offers unique services like data recovery, email extraction, discovery, data destruction, tape services, mobile phone repair, and disabled mobile device services. It's important to note that within the mobile phone repair category, Ontrack primarily focuses on screen and battery replacements, and the company only services about 7 different iPhones. If you're experiencing issues beyond these repairs, such as volume button problems, camera malfunctions, or synchronization issues, you'll likely need to find a different company to repair your favorite device.

Reasonable pricing but only a few services

Ontrack maintains a transparent pricing structure which is super helpful to determine the cost of your repair before sending in your device. To compare the prices at Ontrack with other companies, we decided to look at the pricing for three phones: the oldest phone, the newest phone, and the most expensive phone on the site. Across the site, there are only two types of repairs offered, which may be a downside for people looking for more extensive assistance. You can either get your screen repaired or your battery replaced. The oldest phone serviced by Ontrack is the iPhone 5 which costs $99 for a screen and $79 for the battery. The newest device is the iPhone X with an AMOLED screen (this, incidentally, is also the most expensive). Ontrack charges $499 for a screen and $109 for a battery.

90-day warranty for parts

As an added bonus, Ontrack provides peace of mind with a 90-day warranty on the parts they replace, offering a layer of assurance for their customers. So, you don't need to worry about the quality of the fix. If anything goes wrong within three months of the repair, Ontrack will handle it, no questions asked.

Great customer service

Ontrack's commitment to professionalism and customer satisfaction is underscored by its "A+” rating and accreditation from the Better Business Bureau. Their timely completion of battery and screen replacements is a testament to their expertise and dedication to service excellence. Plus, the company has a solid 4.5-star rating out of 5 across different review sites with customers raving about how professional and courteous the employees are at Ontrack. The mail-in process they offer is seamless, ensuring a smooth experience for customers.

Good option, but missing some services

Ontrack is a reputable choice for iPhone battery and screen replacements, with a strong emphasis on professionalism and customer satisfaction. While Ontrack excels in specific repair services, its limitation lies in its inability to provide a wider variety of repair options compared to some of its competitors. For complex iPhone issues that extend beyond battery or screen replacements, customers will probably have to explore alternative repair solutions. This aspect plays a role in Ontrack's overall rating here, as they may not fully meet the needs of those seeking comprehensive iPhone repairs.

Rockit Repairs

• Prices from $20 to $1,200+
• Repairs a wide range of devices
• Repairs complete within 1 day
• Return shipping is free
• "A+” rating from the BBB

Rockit Repairs does repairs on iPods, iPads, Samsung Galaxy, Kindle Fire and some gaming consoles. They do not sell do-it-yourself repair parts, so you'll need to use their mail-in services to get your device fixed.

4 step process to send in your phone

When it comes to reliable device repairs, Rockit Repairs has established a strong foothold in the industry. They specialize in fixing a variety of devices, including iPods, iPads, Samsung Galaxy smartphones, Kindle Fire tablets, and select gaming consoles. While they may not offer DIY repair parts, they provide a convenient mail-in service to cater to your repair needs.

Three-step mailing process

Sending in your device for repair through Rockit Repairs is a breeze, thanks to their user-friendly three-step process:

• Step 1: Begin by filling out an online, printable form with essential details such as your name, address, phone number, device information, and the provided repair price quote.
• Step 2: Safely package your device with bubble wrap and secure it inside a sturdy box to ensure it reaches Rockit Repairs in pristine condition.
• Step 3: Ship your device to the provided address located in Fredericksburg, Virginia.

Upon receiving your device, Rockit Repairs will contact you to confirm its safe arrival. Typically, repairs are completed within 24 hours. They'll then return your device to you free of charge using 2-day USPS Priority Mail.

Wide range of repairs for tons of devices

Rockit Repairs offers its expertise in an array of gadgets. From iPods and iPads to Samsung Galaxy smartphones, Kindle Fire tablets, and a selection of gaming consoles, they've got your back when your favorite tech starts acting up. For owners of the latest iPhone models, it's important to note that Rockit Repairs may not list them on their website for repairs. In such cases, we recommend contacting their customer service to confirm that they can assist you before mailing in your device. While their website primarily showcases repairs for cracked screens, back glass, water damage, and small parts, Rockit Repairs is open to addressing various other issues such as volume malfunctions, broken charging ports, or camera glitches. A quick call to Rockit Repairs can clarify whether they can provide a solution for your specific problem.

Wide price range estimates

While the final pricing is determined once the device is received and the issue diagnosed, Rockit Repairs offers pricing estimates on their website. Usually, we compare different phone types, but an overall price range is the best way to compare as this site has fewer phones than some of its competitors. The total range for repair services goes from a budget-friendly $20 to $1,200+ depending on what services you want completed and how new your iPhone model is.

Website missing sleek updates and UI

While Rockit Repairs offers quality repairs, it's worth mentioning that their website's appearance is somewhat outdated. However, it's worth noting that they seem to be working on improvements in this area, indicating a commitment to enhancing various aspects of their business.

No warranty details

One area of potential improvement for Rockit Repairs is the absence of information regarding warranties on their repair services. Warranty coverage is reassuring, assuring customers that the repair work is backed by the company. At the moment, customers here won't have that benefit, so it might be safer to shop elsewhere for now.

Good scores across the board

On the bright side, Rockit Repairs has a top score of "A+” with the Better Business Bureau. Further, and on third-party review sites with verified reviews, customers have rated Rockit Repairs a solid 4.2 out of 5 stars. Customers have noted that the experts at Rockit Repairs are professional and work quickly to resolve problems with a range of devices. There are even some rave reviews for iPhone repairs specifically. On the other hand, there are a few reviews where customers felt like the online communication wasn't very understanding or that the Rockit Repair employees got easily frustrated with customers who didn't know much about technology, so that's something to keep in mind.

Good spot with room to grow

In our evaluation of iPhone repair services, Rockit Repairs falls in the middle due to a mix of substantial pros and cons. It's evident that their customers generally have positive feedback, demonstrating this company's effectiveness in delivering reliable repair solutions. Rockit Repairs could be a solid choice for device repairs, with room for improvement in certain areas. For this reason, it gets a middle-ground rating overall, and we hope to see it take off even further in the future.

iFixYouri

• Pricing from $39 to $379.99
• 35 iPhone types for repair
• Replace and repair services
• Can repair other devices
• In person locations in Florida
• 1-year warranty for screens
• 90-day warranty for other repairs
• "A+” rating from the BBB

iFixYouri has been mastering the art of fixing iPhones since 2010. As a family-run repair business, the company prides itself on being a trustworthy name for sending your precious device to get repaired ASAP. When you entrust iFixYouri with your iPhone, the company's team of technicians will use their expertise to deliver the fix you need. With a huge range of repair services as well as a complete list of iPhones that are able to be serviced, it will be hard not to find what you need at iFixYouri.

Floridians get in-person services

Getting your phone fixed with iFixYouri is a breeze, whether you're a walk-in customer or opting for their convenient mail-in service. For walk-ins, customers do need to be located in Florida, but if you're going the mail-in route, start by selecting your desired repair service on their website, add it to your cart, and complete the checkout process. You'll receive a shipping label via email, and all you have to do is pack up your device securely and send it in. If any issues arise, iFixYouri notifies you before proceeding with repairs. Once confirmed, your device goes through their repair depot and final testing, and then it's promptly shipped back to you.

All iPhones with tons of repair services

Here's a rundown of the iPhone repair services iFixYouri has in store for you:

• Screen Replacement
• LCD Replacement
• Battery Replacement
• Charging Port/Lightning Dock Repair
• Volume Button Repair
• Vibrate/Mute Switch Repair
• Headphone Jack Repair
• Power Button Repair
• Resolving Power Issues
• Back Glass Repair

They offer a total of 35 different iPhone devices for repair... which is all of them. Plus, iFixYouri prides itself on having all iPhone models readily available, ensuring a swift turnaround for your repairs.

Transparent and competitive pricing

To compare the pricing at iFixYouri with other competitors in our review, we checked out the repair costs for two different phones: the oldest and the newest models serviced by iFixYouri. With other companies, we also checked the most expensive phone, but at iFixYouri the newest phone is also the most expensive, so we don't need to compare them separately. The oldest phone serviced by iFixYouri is the iPhone 4 which can be repaired from $39 to $84 depending on the service that you need completed for your phone. The most expensive and oldest phone at iFixYouri is the iPhone 14 PRO Max. It costs from $99 to $379.99 to repair this device depending on which service you need.

1-year warranty for screens

iFixYouri's warranty policy is straightforward. Rest assured, the company firmly stands behind the quality of their repair services. When you choose to have your device repaired by them, you can enjoy this added peace of mind. Specifically, they offer a generous 1-year warranty for all screen repair services, ensuring that your device's screen will remain in excellent condition. For other repair services, they provide a still impressive 90-day warranty. This commitment to warranty coverage showcases their dedication to customer satisfaction and the reliability of their repair work, making them a trustworthy choice for your device repair needs.

Customers warn that quality of service is low

While the company has a stellar rating from the Better Business Bureau, with a top rating of "A+”, the reviews are a little more mixed for iFixYouri. Customers have rated this company an average of 2 stars out of 5 across different third-party review sites. Much of the feedback consists of complaints including customers getting the wrong parts, being unable to contact customer service, and customers saying that their devices weren't fixed or were worse after picking them up from iFixYouri. While this could be dependent on the particular iFixYouri locations, even customers who shipped their phones in had complaints. So, it might be safer to check out another service that has a better reputation with customers.

Disappointing feedback brings down rating

There are some great benefits to iFixYouri on paper. With lots of repair services, tons of phone models able to be fixed, and a 1-year warranty for screen repairs, this service seemed set up to be a top competitor. However, according to customer feedback, that isn't the case. With so many complaints about broken or unfixed items, it seems safer to check out one of the higher-rated services instead. If you are located in Florida, it might be worth going in if you live near an iFixYouri location, but otherwise, customers say it isn't worth the hassle.

Smart Repair Nerd

• Prices from $39.95 to $105
• 1-day turnaround
• 30-day refund policy
• Repairs for multiple device types

Smart Repair Nerd has over a decade of experience and specializes in repairing various smart devices like smartphones, tablets, and smartwatches. Their mission statement notes that they are committed to delivering top-notch cell phone repairs and accessories while helping customers save money. The company asserts that customer feedback drives its commitment to continuous improvement. However, there are far fewer reviews for Smart Repair Nerd than we expected, which raises some questions about their site claims.

Quick turnaround and easy shipping

Here's how the process works with Smart Repair Nerd: first, you'll select the service you need for phone replacement or repair. Second, make sure to securely package your phone, including a note with your passcode to avoid any shipping mishaps or service delays. Next, simply send your phone to the address provided after your purchase. Once Smart Repair Nerd receives your phone, they jump right into the repair process, usually completing it within the same day (excluding Sundays and holidays). After the repair is done, they take care to package it securely and send it back to you using USPS First Class Mail. Keep in mind that their service includes a 30-day warranty, but it won't cover physical or pre-existing damage. Also, please note that they won't work on bent devices.

Full range of repairs

While the site doesn't list which iPhones specifically are available for repair (as you just send in your device and they'll handle it in the shop), there is a good range of repair services available from Smart Repair Nerd. The services you can have done to your phone include:

• Back Glass Replacement
• Screen Replacement
• Frame Replacement
• Battery & Charging Parts Repair
• Front Camera Parts Repair
• Back Camera Parts Repair

Flat rate for all phones

Instead of specifying different phone models they service, Smart Repair Nerd just offers listings for different elements of iPhones that they will repair. You purchase a back glass repair, send in your phone, and it'll be good to go. So, it's harder to compare the prices here to other companies where the breakdown depends on the phone time. However, some customers might prefer the "flat-rate” approach used by Smart Nerd Repair. In total, the pricing for different services ranges from $39.95 to $105 for a single repair.

30-day refund policy

The refund policy at Smart Nerd Repair is customer-friendly, offering a 30-day return window for items received. Plus, they'll provide a lifetime warranty on the parts they use for repairs. However, it's essential to note that the warranty specifically covers the replaced part, and any additional issues with the phone won't be included. If you need to initiate a return, you can reach out to them, and they'll guide you through the process, including providing a return shipping label and clear instructions on where and how to send your package. Remember that items sent back without prior return authorization won't be accepted, so it's best to get in touch with them first.

Not enough buzz to be reliable

Now, Smart Repair Nerd says that its quality is driven by reviews from real customers. However, the company doesn't have any reviews on third-party review sites (barring a single 5-star review on Facebook). It also doesn't have any presence with the Better Business Bureau. So, their feedback must be related to unverified testimonials on their site. However, even the reviews on the site are pretty few and far between. The review system allows customers to leave stars and reviews on particular services. Many of the repair options like "replace screen” only have one or two reviews and most of them are 5 stars. This could mean Smart Repair Nerd does great work, but only for a few people, or they are able to control and remove reviews they don't like. It's something to keep in mind when thinking about reliability.

Not impressive enough to compete

With a site that feels outdated and a strange purchase process for services, Smart Repair Nerd doesn't stand out among iPhone repair options. While we like that their prices are flat-rate which makes it easy to repair any iPhone, and they have a competitive 30-day refund policy, the total lack of review buzz (despite reviews being a key point in their mission statement) is a bit concerning. So, with that in mind, we only rated this service 2 stars. There are definitely better options out there, so check out one of those first before you commit to using Smart Repair Nerd.

Phone Doctors

• Pricing only available from calling in
• Some DIY inventory
• 1 year warranty

Phone Doctors claims to have over a decade of experience in the cell phone repair industry. Originating from humble beginnings, they initially sold refurbished phones door to door before establishing their presence in Tulsa, Oklahoma, where they not only provide repair services but also sell refurbished devices. Today, Phone Doctors has expanded to become one of the largest mobile repair companies nationwide.

Three steps to like-new devices

Getting your device repaired by Phone Doctors is a breeze. Here's a simple breakdown of the quick three-step process:

• Step 1: Fill out the user-friendly mail-in form with some basic info about your device. It's quick and interactive.
• Step 2: Grab a secure box, pack your device safely with some bubble wrap or packing peanuts, attach the provided mailing slip, and ship it off.
• Step 3: In just 3-5 business days after Phone Doctors receives your device, it'll be back in your hands, all fixed up.

Wait for estimate to know more about devices

The shopping process is a little different at Phone Doctors than at other services. Instead of telling you which phones they work on, they wait and see your device and let you know how they can help. While it doesn't say which devices are serviced by Phone Doctors on the site, you can see what services are available. If you do want to go ahead with this service, you can find the following repair options open to you:

• Same Day Service
• Price Match Available
• Protection Plans Available
• Complete Screen Replacements
• Battery Replacements
• Back Glass Repairs
• Charging / Sync Repairs
• Audio & Microphone Repairs
• Water Damage Repairs
• Data Transfers

No price transparency

Since they don't list phone types on the site, it's no surprise that there are no prices available either. In order to get a quote from them at all, you'll have to call, which is much more old-fashioned than many services in our review. On the bright side, you don't have to ship your phone in to get an estimate, but it still feels like a lot of effort on the customer's part. You can bet that most tech-savvy customers will choose a site that has an online chat or prices that are listed transparently.

Low DIY inventory

Phone Doctors does have a selection of parts if customers want to try repairing their iPhones themselves. However, the page for iPhone parts only has 23 items on it, and many of these don't have photos or are completely out of stock. It's not the most impressive inventory, and without clear indications of the items with photos, it seems a little sketchy at worst and out of date at best.

1-year warranty

To make up for some of their low points, Phone Doctors offers a comprehensive warranty and refund policy to ensure customer satisfaction. Defective merchandise can be replaced within one year from the purchase date, excluding damage caused by improper installation or postage handling. Warranty claims may require a return merchandise authorization number. For replacements, they provide a one-time courtesy replacement part at cost if accidental damage occurs during installation within one year of receiving the order. Return shipping for defective parts is covered by Phone Doctors and returned replacements must be mailed within seven business days for a refund.

No buzz for Phone Doctors

When we checked out Phone Doctors on the Better Business Bureau, we couldn't find a page for this business. The same happened with third-party reviews. The company doesn't appear to have any buzz anywhere. Customers may be particularly confused because there's a business with a similar name that has plenty of reviews, but we triple-checked while researching, and Phone Doctors and "Phone Doctor” are definitely different companies. With no reviews out there to confirm the claims at Phone Doctors, we see a pretty big red flag with this company overall. It might be safer to go with a more popular and reliable service instead.

Seems kinda sketchy

While there's some good stuff going on on paper, the complete lack of reviews or BBB presence for Phone Doctors is pretty concerning. On top of that, Phone Doctors doesn't have the fastest turnaround, doesn't have price transparency, and while they offer DIY inventory, it's pretty low compared to other sites. And with out-of-date listing photos and missing information, the site comes across as a little sketchy. Basically, you can do better than Phone Doctors, so scroll up to one of our higher-rated services to get the iPhone repair you need. Better to be safe than sorry.