iResQ Review

Wednesday, January 22nd

2025 iPhone Repair Company Reviews

iResQ

• Prices are based on estimates
• Replace and repair services
• Services 32 iPhone models
• Assists with other devices
• 24-hour turnaround
• 90-day warranty
• Eco friendly and committed to recycling
• Free return shipping
• "A+” rating and accreditation from the BBB

iResQ, a branch of ResQ Systems, LLC, has been around since 1994 and proudly operates out of Olathe, Kansas. From iPods and iPhones to iPads, MacBooks, Mac Mini, and even desktops or game consoles, they've got your back. Plus, if you're trying to be environmentally conscious, you can feel good about their promise to focus on the planet with battery recycling. They even team up with local recycling and take care of their cardboard and paper waste responsibly.

A plethora of repair options

Upon landing on the iResQ website, you'll be greeted by tons of repair options catering to a wide range of Apple products. Whether you're dealing with an iPhone, Smartphone, iPad, Tablet, iPod, Notebook, or Desktop, iResQ has got you covered. Notably, they even extend their expertise to recovering vintage Apple relics like the iPod Nano. However, it's worth noting that their phone repair options might be one generation behind, so if you're sporting the latest iPhone, you might have to wait a bit for their services to catch up.

Flexibility with repair veto

One standout feature we really loved was iResQ's flexibility regarding repair decisions. While you do need to send your device in to get an estimate, once you receive your repair quote, you have the option to veto the job. If, at any point, you decide that you'd rather have your device back instead of proceeding with the repair, iResQ will promptly return it to you at no extra cost or even recycle the device on your behalf if it isn't able to be fixed.

Pricing lacks transparency

When it comes to pricing, iResQ follows the industry norm by tailoring costs to the specific issues your device faces. And, before you have to pay a dime, you can get a free diagnostic to estimate your final costs. While we prefer to make a fair comparison across different repair services by looking at the pricing for similar items, we weren't able to do that with iResQ. The site simply doesn't offer any pricing until you've sent in your device for an estimate. While they do service an impressive number of iPhone models (over 30), it's disappointing that their pricing structure isn't more transparent.

Lightning-fast service

What truly sets iResQ apart is its lightning-fast turnaround time. Despite receiving an impressive influx of 200 to 300 products daily, they manage to complete repairs within a remarkable 24-hour window. So, if you're worried about being without your favorite device for too long, you don't have to be.

Impressive 90-day warranty

On top of great turnaround, iResQ also offers a fantastic warranty to back up their services. The remarkable 90-day warranty from iResQ is a testament to their commitment to customer satisfaction. Basically, if your device doesn't function as expected post-repair, iResQ will promptly address and resolve the issue. Even better, they cover the return shipping costs as long as you're within the warranty period.

A trusted choice

In addition to receiving positive coverage from reputable sources such as the New York Times, Chicago Tribune, and the Washington Post, iResQ proudly holds an "A+” rating, accreditation, and a 5-star score from the Better Business Bureau. These accolades underscore their reputation as an honest and trustworthy company. While there aren't as many reviews on third-party websites, those that are out there sing high praises for iResQ, so it's definitely a company to keep your eye on.

Solid option

When it comes to repairing your cherished Apple devices, iResQ stands out as a go-to choice in the industry. Their clever name reflects their commitment to rescuing both older and newer Apple products from various "ailments”. iResQ understands the urgency that accompanies the need for swift device repairs, and they live up to this expectation admirably. While they may not offer individual do-it-yourself repair parts like some sites, their efficient service center ensures that you won't be kept waiting. For repairs on Apple products spanning various generations, we wholeheartedly endorse iResQ as a strong and reliable choice for the job.