Phone Geeks Review

Thursday, January 16th

2025 iPhone Repair Company Reviews

Phone Geeks

• Prices range from $29 to $289
• 33 phones serviced here
• 3- to 5-day turnaround
• One-stop shop for device repair
• Works on data and security
• Eco-friendly
• 1-year warranty

Phone Geeks is a streamlined service for iPhone repairs (and tons of other gadgets too). The company provides a personalized consultation service where their Geeks assess your device, tackle malware issues, and offer preventive measures.

Both in-person and mail-in repairs

Whether you need to replace a damaged screen, battery, or various other repairs, they can handle it with no problem. Offering services for Apple, Samsung, LG, or other brands, Phone Geeks promises quick service with a 1-year warranty. Plus, the company offers both in-person and mail-in repairs, making it convenient for customers nearby and long distance.

Simple 3-step process

Getting your phone fixed with Phone Geeks is a simple three-step process:

• Step 1: Simply answer a few questions using the user-friendly mail-in form to initiate your repair and determine the cost of service.
• Step 2: Securely pack your device in a box with bubble wrap and cushion for safe shipping.
• Step 3: In just 3-5 business days, receive your repaired device back home.

For repairs, customers can be sure that the service cost is predetermined when they initiate the repair, so there are no surprises. However, if the Phone Geeks technicians identify additional repair needs while they're working, they will contact you for approval before making any changes to the invoice. The entire process is in the customer's hands.

33 iPhones serviced here

Phone Geeks can handle pretty much any iPhone you throw at them. With 33 models available for repairs on the site, they've covered almost the entire range of Apple phones. They also handle Macbook and computer repairs, including data recovery, virus removal, and hardware replacements. Plus, Phone Geeks is committed to eco-friendliness by recycling gadgets, and they even buy back Apple and Samsung devices. With certified pre-owned devices and accessories, and a focus on safety and data security, Phone Geeks is your one-stop tech solution.

Fair pricing depending on device

To get a good idea of the pricing at Phone Geeks compared to other repair stores in our review, we decided to look at two devices: the newest and the oldest model of iPhone serviced at Phone Geeks. While we usually also review the most expensive, at Phone Geeks the newest phone is also the most expensive. So, for the oldest phone offered, Phone Geeks will repair an iPhone 5. The newest is the iPhone 14 Pro Max, which notably has a more limited set of repairs available.

Across all these services, prices range from $29 to $75. The repairs you can get with the iPhone 5 include:

• All at Once Bundle: $49
• Battery Replacement: $40
• Charging Port Replacement: $39
• Data Transfer/Recovery: $75
• Diagnostic: Free
• Front Camera, Speakers, Vibrating Motor, or Home Button Replacement: $29
• Liquid Damage Treatment: $75
• Power/Volume Button Replacement: $39
• Rear Camera Replacement: $29
• Rear Housing Replacement: $59
• Screen Replacement: $59

On the other hand, the iPhone 15 Pro Max only had two repair services at the time of this review:

• Back Glass Replacement: $250
• Rear Frame/Chassis Replacement: $289

Very transparent and easy process

It's worth noting that the process for selecting your phone and the repairs you'd like completed for the instant estimate is extremely easy and streamlined. You can quickly find your phone in the list of devices and then you can select as many repairs as you want from a list to see the complete price for all services necessary. We love the transparency of pricing at Phone Geeks.

Competitive 1-year warranty

Another great feature of Phone Geeks is their warranty policy for repairs. Basically, Phone Geeks makes sure that all repairs come with a full-year warranty against defects that cover parts and labor. So, regardless of the defect, whether it's something they did during repairs or a part they used didn't work out, they've got you covered.

Streamlined site but missing reviews

Honestly, the only downside to Phone Geeks is its review presence. The company doesn't have any listing on the Better Business Bureau or on popular third-party review sites, so it's hard to know how customers are feeling about the services they received here. There are a handful of 5-star reviews on Facebook, but we'd love to see a more robust review presence for Phone Geeks. Based on our research and use of the site, though, it appears streamlined, easy to use, and updated, so it's worth checking out.

Third-place pick

Phone Geeks stands out as a powerhouse, and it definitely deserves its spot in the top three places to get iPhone repair services. It has a fair pricing structure, a ton of different iPhones that are serviced, and an amazing 1-year warranty that puts it near the top of our list. The fact that the site is missing reviews when compared to our top picks knocked it down a bit. But it's still worth checking out as one of your options, especially if your iPhone model can't be serviced by other repair providers.