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James Allen vs Szul

Tuesday, November 5th

2024 Jewelry Store Reviews

James Allen Review 4.5 Star Rating

James Allen

4.5 Star Rating
  • Great selection of high-quality jewelry
  • Free shipping worldwide
  • Free engraving
  • One free ring resizing within the first year
  • All jewelry comes with a lifetime warranty against manufacturing defects
  • Warranty includes free prong tightening, re-polishing, rhodium plating, and cleaning
  • 30-day return policy (with free return shipping)
  • 24/7 customer service
  • Thousands of 5-star reviews
  • "A” rated and accredited by the BBB

James Allen is an online jewelry store that started in 2006 and became part of the Signet Jewelers family several years ago. Although James Allen mostly operates online, they have a few showrooms in major cities like New York and Washington, D.C., and they're known for having an easy-to-shop online store, a wide selection of higher-end jewelry pieces. and excellent customer service. James Allen offers benefits like free shipping worldwide, a lifetime warranty on all jewelry, and 24/7 shopper support. This jeweler has an "A" rating from the Better Business Bureau and thousands of 5-star reviews, making it a top choice for your jewelry shopping.

Szul Review 2.5 Star Rating

Szul

2.5 Star Rating
  • Large inventory of rings, bracelets, necklaces, and earrings
  • Free shipping on all orders
  • Free gift packaging
  • 30-day return policy
  • 60-day warranty/repair period
  • In business since 1999
  • Headquartered in Manhattan's Diamond District
  • "A+” rating from the BBB

Szul is one of many jewelry stores headquartered in Manhattan's Diamond District, but with all of their operations strictly online since 1999, you can often get lower pricing on rings, earrings, necklaces, and bracelets compared with jewelers that have a brick-and-mortar presence. The selection at Szul is broad, and all orders come with both free shipping and complimentary gift packaging. However, a less-than-generous 60-day warranty period gives us pause, and there aren't enough reviews for Szul's jewelry to know if that's going to be a problem. Szul's updated "A+” grade from the BBB is enough to boost this jewelry store up a notch from our previous evaluation, but there are still many other retailers we'd shop first.

Where's the Best Place to Shop for Jewelry Online?

Jewelry has captivated humans for centuries, not just as shiny adornments but as meaningful symbols of love, status, and personal style. From ancient Egyptian pharaohs who wore gold and gemstones to symbolize their divine status, to the protective amulets of medieval Europe, jewelry has always been much more than mere decoration.

Today, people buy jewelry for various reasons: to celebrate milestones, express personal style, or even as investments. Whether it's a sparkling engagement ring or a simple bracelet that matches your favorite outfit, jewelry holds a special place in our lives.

The Best Jewelry Stores Compare Jewelry Stores Compare Jewelry Store Reviews What are the best Jewelry Stores Best Jewelry Store Reviews

Jewelry Store FAQ

You can get any jewelry you'd normally buy at a brick-and-mortar store. From watches and bracelets to custom-designed engagement rings, there's no limit to the selection you'll find when shopping online for your next piece of jewelry.
Why not? You've got the convenience of shopping anytime and from anywhere, the world's best inventory, and prices that rival what you'd get locally. Because many online jewelry stores don't have a retail presence, they save money on overhead and pass those savings along to the customer.
Some stores include free shipping - either on all orders or when you spend a minimum amount of money. Your package will likely be insured by the jeweler, so it should arrive just as safely as your other deliveries. (Just watch out for porch pirates!)
You'll usually be covered by a return policy ranging from 30-60 days. Many jewelers include a prepaid return label with your jewelry. Or, if you're buying online from a jeweler that has a location near you, you may be able to return it in-person for added peace of mind.
The sky is the limit. Whether you want an inexpensive pendant or a $20,000 diamond, you'll find it online.
Sometimes. Only a few specifically state that they'll cover lost gemstones within the first year, for example. You might want to consider a separate insurance policy if you're buying a more expensive piece of jewelry.
Yes, depending on the store you select. You'll usually see those options in a link at the bottom of the site, or on the individual product pages for each piece of jewelry you're considering (often near the price details).
Unfortunately, not all online jewelers are created equal. Some do a flawless job of delivering everything they promise and more - but others have left hundreds (if not thousands) of unhappy customers in their wake. But, it's easy to spot the jewelry stores that deserve your business: just look for an "A+" rating from the Better Business Bureau and plenty of positive reviews from shoppers, and you'll know it's a trustworthy option for your jewelry purchase.
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Continued from above...

One big change in the world of jewelry is the ability to shop online. Have you ever gone to a brick-and-mortar jewelry store and felt pressured by a hovering salesperson? We have! It's not an enjoyable experience, but fortunately it's one that's easily avoided now. You can get access to the widest range of bracelets, earrings, watches, rings, necklaces, and any other kind of jewelry imaginable through online stores. Even the big-name jewelers' best selection is typically online.

Does the idea of buying your jewelry over the internet make you a little nervous? That's understandable, but the good news is that there are plenty of customer-centric policies and processes offered by online jewelers that should set your mind at ease. Some stores let you do a real-time inspection via video call, so you can see what you're buying from every angle.

Others let you ship your jewelry to a local store or an in-person partner location so you can see it up close and personal before you decide to commit to the purchase. And, the best online jewelry stores have generous return and exchange policies, often with free return shipping (or in-store returns if they have retail locations near you).

When diving into the world of online jewelry shopping, it's important to navigate with a bit of savvy to ensure you're getting something truly special. Here are a few criteria that can help you out as you decide where to shop:

  • Overall selection. A wide range of products means you're more likely to find something that fits your style and budget. Seek jewelry stores with a variety of designs, from classic to contemporary.
  • Reputation. Before you even add that stunning necklace to your cart, do a little detective work. Read customer reviews on multiple platforms: a store with lots of happy customers and glowing reviews is usually a good bet. Watch out for any recurring issues, like delayed shipping or poor customer service, which can be red flags.
  • Return policy and warranty coverage. A solid return policy is your safety net. Look for stores that offer a generous return window and clear conditions for returns. Also, a good warranty can be a lifesaver. Check if the store offers warranties on their products and what they cover.
  • Customer service. Friendly and responsive customer service can make a big difference, like being easy to contact and willing to answer your questions or address any concerns. Also, see if the jewelry store provides after-sales services like resizing, repairs, or cleaning. These services can help keep your jewelry looking its best for years to come.

To help you find the perfect piece of jewelry that not only looks fantastic but also stands the test of time, the experts at Top Consumer Reviews have researched and ranked some of today's most popular online jewelry stores. Take this information and let it guide your shopping the next time you need an amazing gift (maybe even for yourself!).

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