Who's better?

Zales vs Jared

We've analyzed the best Jewelry Stores to help you find the right solution for your needs.

2026 Jewelry Store Reviews

Here you can see how Zales and Jared match up head-to-head in a battle for the Best Jewelry Stores in 2026.

Winner

Zales

  • Ample selection of jewelry styles and price points
  • Free consultation online or in-store
  • Design your own jewelry

Zales, in business since 1924 and now part of Signet Jewelers, has over 400 stores nationwide to support your online purchase. Inventory is no problem here, with thousands of options in bracelets, rings, earrings, and more. You can take advantage of Zales' free consultations, design-your-own jewelry service, and free expedited shipping on orders over $199. They offer a 30-day return policy and a lifetime diamond replacement guarantee. Despite an "A+" BBB rating, many customers have had issues with the jewelry's quality and particularly with Zales' service post-purchase, described in sometimes-lengthy negative reviews. Overall, while Zales might tempt you with their familiar name and extensive selection, you should probably shop elsewhere to avoid disappointment.

Jared

  • Lots of jewelry in different styles and prices
  • Complimentary consultations (online or in-person)
  • Free in-store pickup

If "he went to Jared", are you going to love your jewelry? Maybe not. Despite having a huge retail presence and a strong relationship with an "A+" rated parent company, this jewelry store doesn't have a good reputation. There are some nice perks, like complimentary consultations online or in-store, and free in-person pickup, but those don't outweigh the negatives. Customers angrily describe jewelry that falls apart after just a few times being worn and getting very little help from Jared to make up for it. We expect a lot more from a big name in jewelry, and Jared barely scrapes by.

For as long as people have made things that glitter, we've worn them for more than their shine. Jewelry signals love, power, and identity - from Egyptian pharaohs draped in gold and gems to proclaim divinity to medieval Europeans fastening amulets for protection. We still reach for rings, chains, and charms to mark milestones and express personal style. In the smallest pieces, it's the stories they carry that keep us captivated.

People reach for jewelry for all kinds of reasons - to mark milestones, show off their style, or even build a small investment. From a dazzling engagement ring to the simple bracelet that completes your favorite outfit, these pieces have a way of sticking with us. They tie memories to metal and stones, turning everyday wear into a reminder of who we are. Over time, a well-loved piece can become a keepsake you pass along to someone you love.

One of the biggest shifts in jewelry shopping is how easy it's become to do it online. If you've ever stepped into a brick-and-mortar shop only to feel a salesperson hovering, you know it's not exactly pleasant - we've been there, too. Now you can skip the pressure entirely and browse at your own pace, with access to a huge range of bracelets, earrings, watches, rings, necklaces, and anything else you can imagine from online stores. In fact, big-name jewelers usually offer their most complete selection on their websites. You can also compare prices, read reviews, and watch close-up videos before you buy, which makes it easier to choose the right piece with confidence.

Feeling a bit nervous about buying jewelry online? You're not alone - it's a reasonable worry, and the good news is that many reputable jewelers now build peace of mind into the experience with customer-first policies. Think live video appointments where an associate walks you through the piece and shows it from every angle, along with clear certifications, insured shipping, and easy return options. Many also offer virtual try-on tools so you can gauge scale and style before you commit.

Some retailers let you ship pieces to a nearby store or partner location, so you can handle them in person before committing. The standouts also back you up with flexible return and exchange policies, often covering return shipping - or letting you drop items at a retail location if there's one near you. That way, you get the convenience of buying online with the reassurance of an in-store experience, and you can even ask staff to confirm sizing or inspect settings on the spot.

When diving into the world of online jewelry shopping, it's important to navigate with a bit of savvy to ensure you're getting something truly special. Here are a few criteria that can help you out as you decide where to shop:

To help you find the perfect piece of jewelry that not only looks fantastic but also stands the test of time, the experts at Top Consumer Reviews have researched and ranked some of today's most popular online jewelry stores. Take this information and let it guide your shopping the next time you need an amazing gift (maybe even for yourself!).

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Jewelry Store FAQ

What kind of jewelry can I buy online?
You can get any jewelry you'd normally buy at a brick-and-mortar store. From watches and bracelets to custom-designed engagement rings, there's no limit to the selection you'll find when shopping online for your next piece of jewelry.
Why would I shop online for jewelry?
Why not? You've got the convenience of shopping anytime and from anywhere, the world's best inventory, and prices that rival what you'd get locally. Because many online jewelry stores don't have a retail presence, they save money on overhead and pass those savings along to the customer.
What about shipping? Will I pay extra, and will my order arrive safely?
Some stores include free shipping - either on all orders or when you spend a minimum amount of money. Your package will likely be insured by the jeweler, so it should arrive just as safely as your other deliveries. (Just watch out for porch pirates!)
What if I need to return the jewelry?
You'll usually be covered by a return policy ranging from 30-60 days. Many jewelers include a prepaid return label with your jewelry. Or, if you're buying online from a jeweler that has a location near you, you may be able to return it in-person for added peace of mind.
Can I get high-end items? Or am I limited to costume pieces?
The sky is the limit. Whether you want an inexpensive pendant or a $20,000 diamond, you'll find it online.
Are there any guarantees or warranties on my jewelry purchases?
Sometimes. Only a few specifically state that they'll cover lost gemstones within the first year, for example. You might want to consider a separate insurance policy if you're buying a more expensive piece of jewelry.
My local jeweler offers a payment plan. Can I get that from an online retailer?
Yes, depending on the store you select. You'll usually see those options in a link at the bottom of the site, or on the individual product pages for each piece of jewelry you're considering (often near the price details).
Are there any online jewelry stores to avoid?
Unfortunately, not all online jewelers are created equal. Some do a flawless job of delivering everything they promise and more - but others have left hundreds (if not thousands) of unhappy customers in their wake. But, it's easy to spot the jewelry stores that deserve your business: just look for an "A+" rating from the Better Business Bureau and plenty of positive reviews from shoppers, and you'll know it's a trustworthy option for your jewelry purchase.

Compare Any 2 Products

Reeds Jewelers
James Allen
Blue Nile
Super Jeweler
Ross-Simons
Silpada
Helzberg
Szul
Zales
Kay
Jared
Jeulia
vs
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See the Best Jewelry Stores in Your State

What You Should Look For When Buying a Diamond

A lot of people have this question. Buying a diamond is a commitment, so it's understandable that you'd want to educate yourself thoroughly before taking the plunge. Even so, this goes beyond picking the right jewelry store or knowing what kind of setting you'd like. What you should look for when buying a diamond directly relates to the four C's.

What Are the Four C's?

The four C's stands for carat, color, clarity, and cut. These are the main principles on which you should base your diamond purchasing decision. These attributes and their grading scales were developed by the Gemological Institute of America.

Other Factors
When determining what you should look for when buying a diamond, of course you need to pay attention to the four C's. Still, you also need to think about the shape of diamond you would want. They come in several styles with Round Brilliant being the most common. Other shapes include Princess, Emerald, and Oval.

Also consider where you're buying the diamond from. Not just any jewelry store will do. They are all unique and it's very easy to get ripped off if you don't know what you're looking for. A jewelry store should be GIA certified and it should have a good reputation with the BBB. Remember to look into these things because diamonds are expensive. Do your due diligence, just as you would with any other major purchase.

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