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Jared Review

Thursday, December 8th

2022 Jewelry Store Reviews

Jared Review 2 Star Rating

Jared

2 Star Rating
  • In business for almost a century
  • "A+" rated and accredited by the BBB
  • Returns or exchanges accepted within 30 days of purchase date
  • Free second-day shipping on non-personalized, in-stock items

Signet Jewelers owns four brands in our review, including Jared. Jared focuses on "accessible luxury jewelry" , especially pieces that convey singular expressions of love that make the world a better place (who knew jewelry could be so powerful?). With over 200 retail locations throughout the United States, chances are good there's a Jared store near you - but you'll have even more to browse in their online shop.

Lots of diamond studs, but not many solitaires

As a comparison item, we looked for the most extravagant diamond stud solitaire earrings sold by the jewelers in our review. Jared came in high, with 4 ct. tw. round stones in 14k white gold for the impressive price of one cent less than $24,000. There were several other options in different cuts and gold types in the $10,000 to $20,000 range, if you're so inclined. Among the nearly 450 diamond stud earring sets offered by Jared, there were no options under $100 but quite a few for less than $200 (although many of them were more novelty styles like diamond letter earrings and not the traditional solitaire studs).

Reasonable selection and pricing

Jared definitely seems to focus on the middle range of jewelry: not the cheap costume-like stuff, but not the really over-the-top, $100K-and-up statement pieces either. Engagement and wedding sets range from $400 to $24,000, for example. You'll find the widest variation in the Bracelets category: would you like a $25 anklet or a $52,000 diamond tennis bracelet...or any of the 1700+ items in between? Two categories where Jared shines (get it?) are Personalization and Charms: we found jewelry here that wasn't available with other stores.

Average returns, but exchanges are only available in-store

There's nothing special about Jared's return policy: you've got 30 days from the date you placed your order to make a return or an exchange. In-store returns are your easiest option - and your only choice if you want to swap out your jewelry for something different. Plus, you can get it gift wrapped for free by a store associate when you pick it up.

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Free shipping on most jewelry

On the other hand, Jared has a more generous shipping policy than some of the jewelers even within their own brand family. You'll get free UPS 2nd-day on orders of in-stock, non-personalized jewelry. Of course, you can also get your items delivered to any Jared location, which is a smart way to keep your jewelry from getting stolen from your box or doorstep and to keep it a surprise.

Shopper comments go from bad to worse

We wanted to know more specifically about Jared's reputation, but it gets obscured by the relationship with parent company Signet. Signet itself has an "A+" and accreditation from the BBB, but Jared's shopper feedback doesn't reflect that at all. Doing some online sleuthing, we found almost 200 people who gave Jared an abysmal one star out of five - some reviewers said they wished they could actually give this retailer negative stars. We read hundreds of complaints about horrible quality, hostile customer service reps, and missing shipments. Granted, some shopper experiences related strictly to the retail locations, but there was no shortage of online disappointments either.

Too much room for improvement

Jared's reliability is absolutely in question. Could you get something you love here? Sure. Is it going to last long enough for you to pass it down as an heirloom? No, it might not even stay untarnished or unscratched for a month, let alone a lifetime. It's our recommendation that you buy your jewelry from a store with a much higher rating and spare yourself some grief. Jared has work to do to prove they deserve your business in the future.

Where's the Best Place to Shop for Jewelry Online?

You might be wondering if you should buy your next piece on the internet. Is it safe? Will I get something that's not good quality? Can I trust buying jewelry online? Rest assured - not only is it safe - it's actually a great idea to buy your jewelry from an online store! In fact, it's one of the most common purchases that shoppers are making, while they transition from brick-and-mortar retailers to digital storefronts.

Why the big increase in popularity? It's for all the reasons you would expect. First, there's no local jeweler who can compete with the inventory of an internet retailer: you'll simply have more options online, and that makes it more likely you'll find exactly what you're looking for. Plus, your neighborhood jewelry store has overhead costs that get passed along to you in higher markups, while an online-only retailer can often give you significant savings. That's a win!

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Jewelry Store FAQ

You can get any jewelry you'd normally buy at a brick-and-mortar store. From watches and bracelets to custom-designed engagement rings, there's no limit to the selection you'll find when shopping online for your next piece of jewelry.
Why not? You've got the convenience of shopping anytime and from anywhere, the world's best inventory, and prices that rival what you'd get locally. Because many online jewelry stores don't have a retail presence, they save money on overhead and pass those savings along to the customer.
Some stores include free shipping - either on all orders or when you spend a minimum amount of money. Your package will likely be insured by the jeweler, so it should arrive just as safely as your other deliveries. (Just watch out for porch pirates!)
You'll usually be covered by a return policy ranging from 30-60 days. Many jewelers include a prepaid return label with your jewelry. Or, if you're buying online from a jeweler that has a location near you, you may be able to return it in-person for added peace of mind.
The sky is the limit. Whether you want an inexpensive pendant or a $20,000 diamond, you'll find it online.
Sometimes. Only a few specifically state that they'll cover lost gemstones within the first year, for example. You might want to consider a separate insurance policy if you're buying a more expensive piece of jewelry.
Yes, depending on the store you select. You'll usually see those options in a link at the bottom of the site, or on the individual product pages for each piece of jewelry you're considering (often near the price details).
Unfortunately, not all online jewelers are created equal. Some do a flawless job of delivering everything they promise and more - but others have left hundreds (if not thousands) of unhappy customers in their wake. But, it's easy to spot the jewelry stores that deserve your business: just look for an "A+" rating from the Better Business Bureau and plenty of positive reviews from shoppers, and you'll know it's a trustworthy option for your jewelry purchase.
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Continued from above...

Another obvious reason is convenience. Do you have time to visit several jewelry stores on your days off from work, driving from one to another in the hopes you'll spot something you love? We don't either. Like every other thing we all shop for online, jewelry is faster and more fun to buy whenever we feel like it, in our jammies at home or on-the-go between errands. Why not?

There are a lot of possibilities for getting jewelry online. Where should you start? Your primary consideration may be whether or not it's important to you to have a physical store nearby: maybe you want to have your fiance's engagement ring shipped there for safekeeping and not to your home (where she might spoil the surprise), or you feel more comfortable buying online with the backup of in-person returns if needed. If those aren't a factor for you, don't hesitate to buy your jewelry from an online-only retailer - as long as the business has an established, positive reputation, of course.

What other criteria can guide your decision as you buy jewelry? Here are some things to keep in mind:

  • Selection. The more a jewelry store has, the easier it is to get something amazing. Check first to see if the retailer that interests you has a solid range of options for the type of jewelry you need.
  • Value. Notice we didn't say "price" . That's because you can find really expensive but poorly-made jewelry - as well as affordably-priced pieces that will stun you with their quality and sparkle. When possible, consult shopper ratings of the items you want to buy and see if they hold up over time and wear.
  • Return Policy. What happens if your jewelry arrives and you don't like it? How much time do you have to send it back? Can you bring it back in person? Will you pay return shipping costs if not, and/or any restocking fees?
  • Reputation. This is probably the most important factor. The prettiest pendant or most beautiful bracelet will feel like trash if it starts to turn your skin green or if gemstones fall out within a week or two. It happens, but the best online jewelry stores go to great lengths to choose good-quality pieces - and, more importantly, to take care of their customers no matter what. Have other shoppers said positive or negative things about the retailer you've got in mind? What does the BBB say?

To help you find all of the earrings, watches, bracelets and other jewelry you're looking for, TopConsumerReviews.com has evaluated and rated today's most popular online stores. We're confident that this information will make it fun and easy to add to your collection or choose a one-of-a-kind gift for someone special!

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