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Master Service Review

Saturday, January 22nd

2022 Junk Removal Company Reviews

Master Service Review 1 Star Rating

Master Service

1 Star Rating
  • Locations: Limited service areas

Mister Service refers you to local franchisees for junk removal. According to their website, they offer help with everything from water-damaged drywall to houses packed with hoarders' junk. There's very little on the site to tell you if their local contractors are licensed, bonded and insured, or if they're just some guys with a truck.

Questionable service area

It's difficult to know where Mister Service is in business. We entered several zip codes and the site said that there were trucks within a few miles of that location, offering same-day service 24/7. In the past, the website's fine print said that they had franchises in Massachusetts, New Hampshire, Connecticut, New York, New Jersey, Maryland, DC, Florida, Illinois, and California, but the site gave us availability in some other states when we entered random zip codes.

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Disappointing estimate process

The only way to get specific information is to call the toll-free number on the website. We asked for an estimate on junk removal in our area for junk removal on a three-bedroom home. The representative said that for a quantity of approximately one medium-sized UHaul truck, we'd pay anywhere from $800 to $1,200. That's a pretty wide price range, and we weren't told any other details that would get a more accurate estimate.

Unprofessional

As in previous evaluations of this company, customer service continues to be lacking with Mister Service. Asking the representative how much lead time they would need, we were told "that day, a day ahead, whatever." In the middle of getting a quote over the phone, the representative cut us off because he wanted to take another call coming through. We weren't given the opportunity to ask any of the questions we would have had concerning their service in our area.

Better choices available

"Whatever" is exactly how we would describe the feel of this service. Their website? Whatever. Quotes? Whatever. You'll have a hard time finding anyone with positive things to say about this junk removal service, so we strongly recommend that you choose from one of the higher rated, easy-to-use services in our reviews.

Where Can You Find the Best Junk Removal Company?

Whether you have a whole houseful of unwanted furniture and broken appliances, or just a few rolls of old carpet to get rid of, a junk removal company will probably be your most convenient, affordable way of making it go away.

In the past, people had to rely on costly, space-hogging dumpsters to deal with construction remnants and other trash. Fortunately, today's junk removal companies are reliable, efficient, and won't cost nearly as much.

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Junk Removal Company FAQ

It's just like you'd imagine from the name: a service where you can have anything you want to get rid of hauled away - for good! You don't have to try and sneak your stuff into a community dumpster or hope that Goodwill accepts it if you can hire a junk removal service to take care of it.
Almost anything can be gotten rid of by using a junk removal service. Even items that you can't ordinarily put in the trash pick-up, like electronics and car tires, can usually be included in your service. Most junk removal sites have a detailed list of what they'll pick up and haul off.
Not usually. Your service fee typically covers the employee labor required to get your stuff loaded up. Some providers don't even require you to be present at the time of service: just leave your junk in a designated place (like the curb) and it'll be gone before you know it.
Many junk removal services are committed to keeping things out of the landfill whenever possible. Your items may be sent for recycling or refurbishing when appropriate. Usable items might be donated to a charity or resale shop. As a last resort, your stuff will be disposed of properly.
The list of items that junk removal services will accept is pretty lengthy. However, if you have anything potentially hazardous, you should call the company prior to scheduling a pick-up, to see if they'll be able to take it.
Pricing is based on how much stuff you have to pick up. You can get a ballpark estimate in advance, but final costs are determined at an in-person appointment (usually at the same time as your scheduled service). Expect to pay at least $50 for a very small load and up to $500 or more if you have enough junk to fill a truck.
Some junk removal services are available same-day. However, for best availability, schedule as early in advance as possible.
There are many junk removal services that have been in business for 10 years or longer. You should have an easy time finding customer reviews and a listing with the Better Business Bureau for those companies. If a junk removal business has lots of compliments from previous clients and a strong rating from the BBB, feel confident that you're making a good choice!
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Continued from above...

One reason people prefer to use such services is because many of them are committed to keeping things out of landfills when possible. So, instead of your old sofa being carted off to the trash heap, it might be cleaned up and donated to a local charity - at no extra cost to you. That's a win for you, a win for the charity, and a win for the environment.

Another big perk of junk removal company is that they often come with professionals who not only do the heavy lifting to get rid of your unwanted items but also take care of the clean-up once everything is loaded onto their truck. In fact, some companies don't even require you to be present during the appointment, as long as your junk is accessible (like placed at a curb or in a driveway).

While there are a number of junk removal companies hoping to earn your business, they're not all created equal. How can you make the best decision when choosing a service for your project? Here are several factors to look for when evaluating which junk removal business to hire:

  • Service Area. Some companies operate in nearly all 50 states, while others have a more limited range. Your first step should be to determine if a given junk removal company has any teams where you live.
  • Convenience. How easy is it to schedule an appointment? How much lead time do you need to give the company? Can you get same-day service?
  • Reputation. What do customers say about their experiences with the junk removal company and its employees? It can also be helpful to consider whether or not the business has a good rating with the BBB.
  • Pricing. Some providers will give you an estimate before coming to your location, while others do a free in-person evaluation to give you the most accurate cost. Either way, you'll want a

TopConsumerReviews.com has reviewed and ranked the best junk removal companies available today. We hope this information helps you get rid of your unwanted clutter and trash quickly and affordably!

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