Who's better?

Quest vs Personalabs

We've analyzed the best Lab Testing Services to help you find the right solution for your needs.

2025 Lab Testing Service Reviews

Here you can see how Quest and Personalabs match up head-to-head in a battle for the Best Lab Testing Services in 2025.

Quest

  • Prices from $29 to $500 per test
  • 27 categories of tests
  • Cancellation in 60 days

Quest Diagnostics offers a wide range of lab tests with competitive prices and frequent sales. However, despite their detailed test information and options for both in-lab and at-home tests, Quest has poor customer reviews and an "F" rating from the Better Business Bureau due to service issues and data security concerns. Because of these serious drawbacks, we recommend caution when considering their lab testing services.

Winner

Personalabs

  • Prices from $29 to $319 per test
  • Test results within 48 hours
  • 21 categories of tests

Personalabs, founded in 2006, offers over 400 lab tests and telehealth services across the U.S., partnering with Quest Diagnostics and over 2,300 testing centers. Customers receive a doctor's order via email to take to a local lab, with most results available within 24-48 hours. Personalabs has a solid reputation with an "A+" BBB rating and user-friendly service, despite being pricier than most competitors.

Lab testing can make healthcare feel expensive fast. Whether you've got solid coverage, none at all, or something in between, the bill for tests done through a doctor's office can climb quickly. The good news is there are other ways to get the answers you need without overspending - from transparent cash pricing to reputable at-home kits and community clinics. Taking a moment to compare options and prices can help you choose what fits your health needs and your budget.

Thanks to the surge in online lab testing, you're in control - order the tests you want, when it suits you - without ever stepping into a clinic. You can place requests from your couch, and many services ship easy-to-use kits and post results to a secure portal within days, which makes staying on top of your health simpler and faster.

By ordering lab tests online, you skip the waiting room and extra appointment costs, collecting your samples at home and mailing them in when it suits you. It's a streamlined process - one that saves time and money while putting you in the driver's seat of your health. With these services, you can monitor your status, address concerns sooner, and build a regular check-in routine. Many providers also give you clear, easy-to-read reports you can share with your doctor, making it simpler to turn results into action.

Online lab services offer a remarkably broad menu of tests that touch nearly every corner of personal health. You can screen for infectious diseases, check for cancer risks, monitor diabetes, or confirm a pregnancy - and plenty more - all through the same platforms. Whether you're keeping up with routine checkups or chasing down a puzzling symptom, these services make it easy to get the answers you need without the usual hurdles. Many also deliver clear, easy-to-read results and let you track changes over time, which helps you and your clinician make decisions faster. In short, online lab testing puts essential health information within reach when you need it.

When choosing an online lab testing service, it can be hard to know where to start. There are so many places that offer online testing that narrowing down the options can be difficult. Don't worry, we've put together several factors to help you find the best service for accurate and helpful results. Here are some key considerations to keep in mind:

Top Consumer Reviews has evaluated and ranked the best places for lab testing services, helping you make informed decisions about your health. This way, you can get those tests done at home without any worries about doctors' offices or lengthy wait times. We hope this helps you choose an online lab testing service that meets your needs and provides you with accurate, reliable results - so you can go back to enjoying your life and keep control over your health!

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Lab Testing Service FAQ

Can I really order tests directly from the lab?
Yes! Whether you're looking for a basic metabolic panel, drug testing for a family member you suspect is using, or virtually any other type of lab testing, you can get it directly through an online service. You don't have to go to your doctor (and pay a copay) first!
Can I use my insurance to pay for lab testing?
Not usually. These services keep prices low by working directly with consumers, so you'll typically have to pay out of pocket. But, when you add up what you'd spend for a copay on a doctor visit and any deductibles on your insurance plan, it may be less expensive to use a lab testing service even if you have coverage.
Why do people order lab testing on their own instead of going through their doctor?
There are a variety of reasons that people take advantage of online lab testing services. For those who don't have medical insurance, these providers give them access to valuable health information they might not be able to get elsewhere. Also, some consumers have privacy concerns about having their test results tied to their medical record at their PCP's office and prefer the relative anonymity of using an independent lab testing service.
Is it expensive to buy lab tests?
That depends on the test you select. However, buying your tests directly from a lab service will almost always be less expensive than going through your doctor - unless you have really comprehensive medical insurance.
What kinds of tests can I get?
Practically any test your physician could order. Some of the most popular lab tests include Comprehensive Metabolic Panel, CBC (including Differential and Platelets), COVID-19 Antibodies, Hemoglobin A1C/Insulin/Glucose, and Urinalysis. If you're looking for drug testing, you'll find kits for everything from alcohol and tobacco to cocaine and marijuana use.
Do I have to collect my own samples?
That depends on how the test is administered. If it's a hair or saliva test, yes: you'll collect the sample at home and send it in directly to the laboratory. On the other hand, if it's a blood test, you'll be directed to select a collection facility near you: very likely the same lab network your doctor would refer you to.
How are my results delivered?
Most lab testing services deliver your results through a secure online portal or dashboard. You'll get an email letting you know when your results are ready to be viewed; your test results generally include an explanation and sometimes a PDF that you can share with your healthcare provider if you choose to do so. Results are often available within 1-3 business days of being received (or drawn at the lab), though more complex testing panels may require extra time.
Are online lab testing services legitimate?
Absolutely! Thousands of Americans use self-directed lab testing services every week. For extra peace of mind, check the lab's listing with the Better Business Bureau and look at customer reviews before you select the lab you'll use.

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