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Everlywell Review

Monday, July 7th

2025 Lab Testing Service Reviews

Everlywell Review 2 Star Rating

Everlywell

2 Star Rating
  • Prices from $49 to $299 per test
  • Test results within 5 days
  • 28 categories of tests
  • Accepts HSA and FSA
  • Return policy within 30 days
  • "A+" Better Business Bureau rating

Founded in 2015, Everlywell promises to create a world where you can readily access transformative lab tests to take charge of your health journey. Through their platform, Everlywell offers at-home collection tests, linking consumers with certified labs and board-certified physicians for thorough review and evidence-based insights. The company has earned attention from reputable publications such as The New York Times, Forbes, Bloomberg, Cosmopolitan, Fast Company, and Time, though this doesn't quite agree with the lack of popularity we saw with actual customers.

Mail-in tests with 5-day turnaround

The process of obtaining results from Everlywell's test kits mirrors that of other companies. After requesting and purchasing a kit, it is delivered to your doorstep with prepaid expedited shipping for sample submission to a lab. Following registration and approval of the test, all you need to do is collect your samples from home and mail them to the lab. Step-by-step instructions are provided on the product page to make the process user-friendly, and digital results are accessible within approximately 5 business days.

28 tests to choose from

Everlywell offers 28 test kits categorized under general wellness, men's health, women's health, energy and weight, sexual health, and COVID. These tests cover a spectrum of concerns including thyroid health, metabolism, HIV, heavy metals, ovarian reserve, and FIT colon cancer screening, among others, providing you with insights into a wide variety of different possible health concerns.

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Strict regulations and transparency

Everlywell promises top-tier science, physician oversight, and validated collection methods for full transparency. Everlywell promises high-quality testing through labs that meet stringent standards: CLIA-certified labs, clinically validated tests, and an experienced clinical team overseeing each step. The company provides full transparency by listing their doctor partners by name and credentials too, and under the learn tab, you'll find articles about the science and how the lab tests work.

Price per test from $49 to $299

The tests at Everlywell range from extremely affordable to a little more pricey, but they still don't cost as much as going to the doctor. The cheapest test on Everlywell is the FIT Colon Cancer Screening Test for $49. The most expensive test offered on Everlywell is the $299 Food Sensitivity Comprehensive Test. All of the tests have free shipping and accept FSA and HSA payments. For those interested in trying multiple tests, Everlywell offers a monthly subscription service (Everlywell+) priced at $39. Subscribers gain access to a new test each month from a selection of 14 options, along with a 20% discount on all other tests. The subscription can be canceled at any time with no fees.

No returns for kits once they've shipped

Everlywell's refund policy only allows a 100% refund for canceled orders that haven't been shipped yet. Orders of other items (like supplements) returned within 30 days are eligible for a refund, deducting $15 to cover shipping, handling, and processing fees. However, the company does not accept returned kits, even if unused.

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Customers don't trust Everlywell

While the company has an "A+" rating from the Better Business Bureau and offers a professional website and detailed information, customer reviews raise concerns about test accuracy, delayed results, and errors. According to Trustpilot, Everlywell only has a 1.7-star average out of 5 stars. Even on the BBB, reviews show a similar score of 1.3 out of 5. Customers complain about issues with being signed up for membership despite only ordering one test or being charged for tests they didn't order. Others complained about inaccurate results and problems getting the test actually processed. In general, there aren't any positives being mentioned in these reviews.

Safer to test somewhere else

Despite some seemingly solid practices, Everlywell has customer reviews that show a clear picture of frustration and extra expenses. For this reason, Everlywell has received a low ranking, and we recommend you explore lab testing alternatives with better reputations. While there are good points for Everlywell, like their transparency, the return policy is lackluster, and the major red flag of the negative customer reviews is hard to ignore.

Where Can You Find the Best Lab Testing?

Healthcare costs can be daunting, especially when it comes to lab testing. Whether you're insured, uninsured, or underinsured, the expenses associated with visiting a doctor's office for lab tests can add up quickly. Fortunately, there are alternative options available for those seeking answers about their health without breaking the bank.

With the rise of online lab testing services, you now have the opportunity to order tests on your own terms. The best part? You don't even have to go in for the tests. You can order them from the comfort of your own home.

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Lab Testing Service FAQ

Yes! Whether you're looking for a basic metabolic panel, drug testing for a family member you suspect is using, or virtually any other type of lab testing, you can get it directly through an online service. You don't have to go to your doctor (and pay a copay) first!
Not usually. These services keep prices low by working directly with consumers, so you'll typically have to pay out of pocket. But, when you add up what you'd spend for a copay on a doctor visit and any deductibles on your insurance plan, it may be less expensive to use a lab testing service even if you have coverage.
There are a variety of reasons that people take advantage of online lab testing services. For those who don't have medical insurance, these providers give them access to valuable health information they might not be able to get elsewhere. Also, some consumers have privacy concerns about having their test results tied to their medical record at their PCP's office and prefer the relative anonymity of using an independent lab testing service.
That depends on the test you select. However, buying your tests directly from a lab service will almost always be less expensive than going through your doctor - unless you have really comprehensive medical insurance.
Practically any test your physician could order. Some of the most popular lab tests include Comprehensive Metabolic Panel, CBC (including Differential and Platelets), COVID-19 Antibodies, Hemoglobin A1C/Insulin/Glucose, and Urinalysis. If you're looking for drug testing, you'll find kits for everything from alcohol and tobacco to cocaine and marijuana use.
That depends on how the test is administered. If it's a hair or saliva test, yes: you'll collect the sample at home and send it in directly to the laboratory. On the other hand, if it's a blood test, you'll be directed to select a collection facility near you: very likely the same lab network your doctor would refer you to.
Most lab testing services deliver your results through a secure online portal or dashboard. You'll get an email letting you know when your results are ready to be viewed; your test results generally include an explanation and sometimes a PDF that you can share with your healthcare provider if you choose to do so. Results are often available within 1-3 business days of being received (or drawn at the lab), though more complex testing panels may require extra time.
Absolutely! Thousands of Americans use self-directed lab testing services every week. For extra peace of mind, check the lab's listing with the Better Business Bureau and look at customer reviews before you select the lab you'll use.
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Continued from above...

Ordering lab tests online allows you to bypass the traditional process of visiting a doctor's office and dealing with the associated time and cost. Instead, you can collect the necessary samples at home and send them in for analysis at your convenience. This streamlined approach not only saves you time and money but also puts you in control of managing your own health. With online lab testing services, you can take proactive steps toward understanding your health status and addressing any concerns you may have.

The range of lab tests available through online services is extensive, covering a wide spectrum of health conditions and concerns. From infectious diseases and cancer screening to diabetes management and pregnancy testing, there are tests available to address an impressive number of health needs. Whether you're seeking routine screenings or investigating specific symptoms, online lab testing services offer a convenient and accessible way to access vital health information.

When choosing an online lab testing service, it can be hard to know where to start. There are so many places that offer online testing that narrowing down the options can be difficult. Don't worry, we've put together several factors to help you find the best service for accurate and helpful results. Here are some key considerations to keep in mind:

  • Variety of tests. Look for a company that offers a wide range of test options. Having access to a broad variety of tests can help you address a variety of health concerns without having to seek out multiple providers. So, no matter what you're worried about, you have a lab you can trust as your one-stop shop.
  • Cost. Compare the cost of lab tests across different providers to make sure you're getting the best value for your money. Look for companies that offer competitive pricing and transparent pricing structures, including any additional fees or discounts that may apply.
  • Reputation. Research the reputation of the online lab testing service by reading customer reviews and checking ratings from trusted sources like the Better Business Bureau. A company with a track record of reliability, accuracy, and excellent customer service is more likely to provide you with a positive experience.
  • Convenience. Consider the convenience of the testing process, including how samples are collected and where testing is performed. Opt for a company that offers convenient sample collection options, whether it's through a home testing kit or a local laboratory.

Top Consumer Reviews has evaluated and ranked the best places for lab testing services, helping you make informed decisions about your health. This way, you can get those tests done at home without any worries about doctors' offices or lengthy wait times. We hope this helps you choose an online lab testing service that meets your needs and provides you with accurate, reliable results - so you can go back to enjoying your life and keep control over your health!

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