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HealthLabs Review

Thursday, December 5th

2024 Lab Testing Service Reviews

HealthLabs Review 4.5 Star Rating

HealthLabs

4.5 Star Rating
  • Prices from $29 to $319 per test
  • Test results within 1-3 days
  • 23 categories of tests
  • Accepts HSA, FSA, and PayPal
  • Follows HIPAA privacy guidelines
  • Return policy within 21 days
  • 4.8-star rating on average

HealthLabs has been offering fast, private, and affordable online lab testing since 2015. There are over 500 tests you can order online without needing a doctor or insurance. This direct-to-consumer service provides access to 4,500+ CLIA-certified labs across the U.S. for your convenience.

Go in for your pre-purchased tests

Once a test is selected, you can swiftly visit one of HealthLabs' 4,000+ partner testing centers nationwide (excluding New York and New Jersey). To get started at HealthLabs, you just need to select the test type that you want to take. Upon purchasing the test online, you'll input your zip code to locate the nearest testing center. You do need to go into a lab with many HealthLabs tests, but you are promised fast turnaround times for test results, typically taking only 1-3 days, with trained care advisors available to address any queries or concerns.

500+ different tests

The breadth of HealthLabs' services is impressive, covering 23 categories of tests and over 500 individual tests across those categories. From allergy and anemia testing to cardiac health, cholesterol, drug screening, heavy metals, hormones, infectious diseases, STDs, thyroid function, and more, HealthLabs offers an array of tests. Finding a specific test is easy, either by searching, browsing the categories on the main page, or entering the test code in the search bar, meaning that most standard health tests are accessible through HealthLabs.

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Know all the details before you buy a test

HealthLabs offers you access to plenty of information about each test. Product descriptions on their website offer thorough explanations, such as the components of a 6-panel drug test, detection windows, testing procedures, preparation guidelines, result interpretation, and more. This detailed approach helps you make informed decisions. Plus, your privacy is a top priority with all of the tests and procedures at HealthLabs, following strict HIPAA guidelines, with your results posted to your private online portal.

Prices from $29 to $319 per test

HealthLabs offers competitive pricing, comparable to other providers in the industry. The company also provides a 110% price match guarantee, promising to match lower prices found elsewhere on the same test and offering a further 10% discount. Payment options are flexible, including HSA, FSA, PayPal, prepaid gift cards, as well as credit and debit cards. The least expensive test at HealthLabs is just $29 for a Gluten Allergy Test. The most expensive that we could find was the Acetylcholine Receptor Binding Antibody (AChR) Test for $319.

21-day refunds with cancellation fee

You have a 21-day window to cancel tests if you change your mind. This is better than some competitors who do ship tests to you, as you don't have any biohazards to worry about. This way you can get a refund as long as you haven't gone in for the lab test within the 21-day window. Refunds are issued minus a 20% cancellation fee, though.

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Customers love their experience

While we couldn't find a Better Business Bureau page for HealthLabs, the company still stands out as one of the most favored choices for personal lab testing. HealthLabs excels in customer satisfaction, receiving overwhelmingly positive feedback from thousands of patients. On Trustpilot, HealthLabs shows a 4.8-star average rating out of 5. Customers praise the friendly customer service, timely communication, rapid result delivery, clear test instructions, and overall reliability and informativeness of the experience. Customers also regularly mention the extremely low prices for tests at HealthLabs.

A customer favorite

Given this high level of satisfaction, HealthLabs is among our top picks. While it may not be as convenient as some services that allow you to collect samples at home, the prices are extremely competitive, and with over 500 individual tests available, you're guaranteed to find what you need at HealthLabs while still dodging the fees and time-consuming appointments of a primary care doctor. We're extremely impressed with HealthLabs overall, and they earn an excellent rating in our review.

Where Can You Find the Best Lab Testing?

Healthcare costs can be daunting, especially when it comes to lab testing. Whether you're insured, uninsured, or underinsured, the expenses associated with visiting a doctor's office for lab tests can add up quickly. Fortunately, there are alternative options available for those seeking answers about their health without breaking the bank.

With the rise of online lab testing services, you now have the opportunity to order tests on your own terms. The best part? You don't even have to go in for the tests. You can order them from the comfort of your own home.

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Lab Testing Service FAQ

Yes! Whether you're looking for a basic metabolic panel, drug testing for a family member you suspect is using, or virtually any other type of lab testing, you can get it directly through an online service. You don't have to go to your doctor (and pay a copay) first!
Not usually. These services keep prices low by working directly with consumers, so you'll typically have to pay out of pocket. But, when you add up what you'd spend for a copay on a doctor visit and any deductibles on your insurance plan, it may be less expensive to use a lab testing service even if you have coverage.
There are a variety of reasons that people take advantage of online lab testing services. For those who don't have medical insurance, these providers give them access to valuable health information they might not be able to get elsewhere. Also, some consumers have privacy concerns about having their test results tied to their medical record at their PCP's office and prefer the relative anonymity of using an independent lab testing service.
That depends on the test you select. However, buying your tests directly from a lab service will almost always be less expensive than going through your doctor - unless you have really comprehensive medical insurance.
Practically any test your physician could order. Some of the most popular lab tests include Comprehensive Metabolic Panel, CBC (including Differential and Platelets), COVID-19 Antibodies, Hemoglobin A1C/Insulin/Glucose, and Urinalysis. If you're looking for drug testing, you'll find kits for everything from alcohol and tobacco to cocaine and marijuana use.
That depends on how the test is administered. If it's a hair or saliva test, yes: you'll collect the sample at home and send it in directly to the laboratory. On the other hand, if it's a blood test, you'll be directed to select a collection facility near you: very likely the same lab network your doctor would refer you to.
Most lab testing services deliver your results through a secure online portal or dashboard. You'll get an email letting you know when your results are ready to be viewed; your test results generally include an explanation and sometimes a PDF that you can share with your healthcare provider if you choose to do so. Results are often available within 1-3 business days of being received (or drawn at the lab), though more complex testing panels may require extra time.
Absolutely! Thousands of Americans use self-directed lab testing services every week. For extra peace of mind, check the lab's listing with the Better Business Bureau and look at customer reviews before you select the lab you'll use.
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Continued from above...

Ordering lab tests online allows you to bypass the traditional process of visiting a doctor's office and dealing with the associated time and cost. Instead, you can collect the necessary samples at home and send them in for analysis at your convenience. This streamlined approach not only saves you time and money but also puts you in control of managing your own health. With online lab testing services, you can take proactive steps toward understanding your health status and addressing any concerns you may have.

The range of lab tests available through online services is extensive, covering a wide spectrum of health conditions and concerns. From infectious diseases and cancer screening to diabetes management and pregnancy testing, there are tests available to address an impressive number of health needs. Whether you're seeking routine screenings or investigating specific symptoms, online lab testing services offer a convenient and accessible way to access vital health information.

When choosing an online lab testing service, it can be hard to know where to start. There are so many places that offer online testing that narrowing down the options can be difficult. Don't worry, we've put together several factors to help you find the best service for accurate and helpful results. Here are some key considerations to keep in mind:

  • Variety of tests. Look for a company that offers a wide range of test options. Having access to a broad variety of tests can help you address a variety of health concerns without having to seek out multiple providers. So, no matter what you're worried about, you have a lab you can trust as your one-stop shop.
  • Cost. Compare the cost of lab tests across different providers to make sure you're getting the best value for your money. Look for companies that offer competitive pricing and transparent pricing structures, including any additional fees or discounts that may apply.
  • Reputation. Research the reputation of the online lab testing service by reading customer reviews and checking ratings from trusted sources like the Better Business Bureau. A company with a track record of reliability, accuracy, and excellent customer service is more likely to provide you with a positive experience.
  • Convenience. Consider the convenience of the testing process, including how samples are collected and where testing is performed. Opt for a company that offers convenient sample collection options, whether it's through a home testing kit or a local laboratory.

Top Consumer Reviews has evaluated and ranked the best places for lab testing services, helping you make informed decisions about your health. This way, you can get those tests done at home without any worries about doctors' offices or lengthy wait times. We hope this helps you choose an online lab testing service that meets your needs and provides you with accurate, reliable results - so you can go back to enjoying your life and keep control over your health!

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