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Labcorp on Demand Review

Monday, July 7th

2025 Lab Testing Service Reviews

Labcorp on Demand Review 1.5 Star Rating

Labcorp on Demand

1.5 Star Rating
  • Prices from $29 to $219 per test
  • Test results within 7-14 days
  • 8 categories of tests
  • 61 tests total
  • Accepts HSA and FSA
  • Return policy within 6 months for in-lab and 60 days for at-home

Labcorp on Demand is a newer company with a highly modern interface. It offers a range of lab testing for at-home tests as well as tests at one of its 2,000+ Patient Service Centers. To use the service, order your lab test online, and follow the instructions to provide your sample either at home or in person at a lab. You can access your results online through your Labcorp patient account, and you will be contacted by phone or mail for any urgent results. One of the benefits of Labcorp on Demand is its affordability.

Only 8 categories of tests

There are 8 categories of tests to choose from at Labcorp on Demand. You can expect to find tests for allergy, annual wellness, COVID-19, diabetes, fertility/sexual health, general health, immunity/infectious disease, and nutrition/ vitamin health. Across these categories, there are 61 different tests to choose from. Some of these are at-home tests where you take your own samples. Others are tests that you need to go into a lab for. However, compared to other combo sites that offer both kinds of tests, the options at Labcorp on Demand are pretty limited.

Tons of details at a glance

Labcorp on Demand does a solid job with test transparency. On each test preview, there's a full description of why you might want the test, what the test entails, and what results you can expect. On top of that, there's an easy-to-read chart that offers the basics at a glance, including what samples will be collected, whether there are age restrictions for the test, if HSA/FSA is accepted, how and where collection will be taken, how long you can expect to wait for results, and whether you can buy the test for someone else or have to buy it only for yourself. According to our research, most tests show results within 7-14 days.

Prices from $29 to $219

Prices at Labcorp on Demand are extremely reasonable. The prices all remain close to (if not under) $200 per test. The cheapest test available at Labcorp on Demand is a Complete Blood Count Test for $29. Most of the other cheap options are $40 per test. The most expensive test is the Women's Fertility Ovarian Reserve Test for $219. This is the only test over $200 on the site, making most tests affordable regardless of your insurance status.

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6 months or 60 days for refunds

You can get a refund from Labcorp on Demand if you haven't used your in-person test within 6 months of purchase; however, there aren't any specifics in the refund policy about fees or cancellation penalties. For the in-home tests, you have 60 days to request a refund of your purchase amount. However, you will be charged a $29 kit fee. In one particular case, there's no recourse for refunds: if you purchased the Men's Rapid Fertility Test or Men's Rapid Fertility Test Refill Kit, Labcorp on Demand states that all sales are final.

Bad news for Labcorp's reputation

Unfortunately, Labcorp on Demand doesn't stack up well against companies with better reputations. Owned by Laboratory Corporation of America, Labcorp shows a pretty dismal score on the Better Business Bureau. At the time of our review, it had a "C-” rating. We also couldn't find any third-party reviews for Labcorp on Demand outside of the BBB, where the company held a 1.3-star average rating and had over 500 complaints filed in the last 3 years.

Poor ratings leave us disappointed

Despite the great pricing and the option to take tests at home or in a lab, Labcorp on Demand's reputation just isn't what we expect from a company handling something so sensitive. The selection of tests was pretty slim to begin with, but after seeing a "C-” rating and a 1.3-star average, we were pretty worried about the quality of service at Labcorp on Demand. Considering there are tons of lab testing services out there with top-notch reputations, it's safer to pick one of those instead. Because of its reputation and low selection, Labcorp on Demand earns one of the lowest ratings in our review.

Where Can You Find the Best Lab Testing?

Healthcare costs can be daunting, especially when it comes to lab testing. Whether you're insured, uninsured, or underinsured, the expenses associated with visiting a doctor's office for lab tests can add up quickly. Fortunately, there are alternative options available for those seeking answers about their health without breaking the bank.

With the rise of online lab testing services, you now have the opportunity to order tests on your own terms. The best part? You don't even have to go in for the tests. You can order them from the comfort of your own home.

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Lab Testing Service FAQ

Yes! Whether you're looking for a basic metabolic panel, drug testing for a family member you suspect is using, or virtually any other type of lab testing, you can get it directly through an online service. You don't have to go to your doctor (and pay a copay) first!
Not usually. These services keep prices low by working directly with consumers, so you'll typically have to pay out of pocket. But, when you add up what you'd spend for a copay on a doctor visit and any deductibles on your insurance plan, it may be less expensive to use a lab testing service even if you have coverage.
There are a variety of reasons that people take advantage of online lab testing services. For those who don't have medical insurance, these providers give them access to valuable health information they might not be able to get elsewhere. Also, some consumers have privacy concerns about having their test results tied to their medical record at their PCP's office and prefer the relative anonymity of using an independent lab testing service.
That depends on the test you select. However, buying your tests directly from a lab service will almost always be less expensive than going through your doctor - unless you have really comprehensive medical insurance.
Practically any test your physician could order. Some of the most popular lab tests include Comprehensive Metabolic Panel, CBC (including Differential and Platelets), COVID-19 Antibodies, Hemoglobin A1C/Insulin/Glucose, and Urinalysis. If you're looking for drug testing, you'll find kits for everything from alcohol and tobacco to cocaine and marijuana use.
That depends on how the test is administered. If it's a hair or saliva test, yes: you'll collect the sample at home and send it in directly to the laboratory. On the other hand, if it's a blood test, you'll be directed to select a collection facility near you: very likely the same lab network your doctor would refer you to.
Most lab testing services deliver your results through a secure online portal or dashboard. You'll get an email letting you know when your results are ready to be viewed; your test results generally include an explanation and sometimes a PDF that you can share with your healthcare provider if you choose to do so. Results are often available within 1-3 business days of being received (or drawn at the lab), though more complex testing panels may require extra time.
Absolutely! Thousands of Americans use self-directed lab testing services every week. For extra peace of mind, check the lab's listing with the Better Business Bureau and look at customer reviews before you select the lab you'll use.
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Continued from above...

Ordering lab tests online allows you to bypass the traditional process of visiting a doctor's office and dealing with the associated time and cost. Instead, you can collect the necessary samples at home and send them in for analysis at your convenience. This streamlined approach not only saves you time and money but also puts you in control of managing your own health. With online lab testing services, you can take proactive steps toward understanding your health status and addressing any concerns you may have.

The range of lab tests available through online services is extensive, covering a wide spectrum of health conditions and concerns. From infectious diseases and cancer screening to diabetes management and pregnancy testing, there are tests available to address an impressive number of health needs. Whether you're seeking routine screenings or investigating specific symptoms, online lab testing services offer a convenient and accessible way to access vital health information.

When choosing an online lab testing service, it can be hard to know where to start. There are so many places that offer online testing that narrowing down the options can be difficult. Don't worry, we've put together several factors to help you find the best service for accurate and helpful results. Here are some key considerations to keep in mind:

  • Variety of tests. Look for a company that offers a wide range of test options. Having access to a broad variety of tests can help you address a variety of health concerns without having to seek out multiple providers. So, no matter what you're worried about, you have a lab you can trust as your one-stop shop.
  • Cost. Compare the cost of lab tests across different providers to make sure you're getting the best value for your money. Look for companies that offer competitive pricing and transparent pricing structures, including any additional fees or discounts that may apply.
  • Reputation. Research the reputation of the online lab testing service by reading customer reviews and checking ratings from trusted sources like the Better Business Bureau. A company with a track record of reliability, accuracy, and excellent customer service is more likely to provide you with a positive experience.
  • Convenience. Consider the convenience of the testing process, including how samples are collected and where testing is performed. Opt for a company that offers convenient sample collection options, whether it's through a home testing kit or a local laboratory.

Top Consumer Reviews has evaluated and ranked the best places for lab testing services, helping you make informed decisions about your health. This way, you can get those tests done at home without any worries about doctors' offices or lengthy wait times. We hope this helps you choose an online lab testing service that meets your needs and provides you with accurate, reliable results - so you can go back to enjoying your life and keep control over your health!

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