Monday, July 7th
2025 Lab Testing Service Reviews
myLab Box
- Prices from $29 to $219 per test
- Test results within 2-5 days
- 6 categories of tests
- 52 tests total
- Accepts HSA and FSA
- Return policy only for unshipped boxes
myLab Box is a company that offers at-home tests for health concerns, including wellness, nutrition, fertility, and STDs. Open since 2014, myLab Box promises you can get tested on your own terms. Their tests are FDA-registered and CDC-listed, and they provide free telemedicine consultations if you test positive. myLab Box partners with top-rated laboratories and health experts to ensure their results meet national standards for accuracy, just like in a clinic or doctor's office. The labs they work with are certified by CAP and CLIA, and your data is protected by HIPAA-compliant web security protocols.
55 tests to choose from
There are 6 categories of tests available at myLab Box. These include COVID and flu tests, wellness tests, sexual health tests, family planning tests, women's health tests, and men's health tests. Within those categories, you can find a total of 52 tests. Some categories only have 1-3 tests available whereas other categories, like sexual health, have 19 different tests to choose from. While this isn't a lot of tests compared to other companies in our review, it does cover most of the primary concerns you can cover from home. For most tests, the results will be back to you in 2-5 days.
Informative detail for each test
There is tons of information on each test listing which helps myLab Box stand out from the pack. Not only are there multiple-paragraph descriptions of the tests that include the details of what the test is looking for, what samples will be taken, and what's included in the box you'll be sent, there is also a video tutorial on how to use the test at home along with written instructions. myLab Box strikes us as being particularly thorough and transparent about exactly what you get.
Prices from $32 to $399
The prices at myLab Box are competitive, but not the cheapest. The lowest-cost test is the At-home Ovulation test for $32. On the high end, you'll find a "Total” test which includes a 14-panel analysis for a thorough check into major STD concerns. This test costs up to $399 if you choose the kit for women.
Vague refund timeline
Unfortunately, myLab Box doesn't have a particularly customer-friendly refund policy. According to their terms and conditions page (which was the only place we could dig up any mention of a refund), myLab Box states that only orders that haven't been shipped yet are available for cancellation for a full refund. For orders that have already been sent, you'll be charged a $29 fee for the kit and shipping and handling as a penalty for canceling. While this is on par with many companies in our review, it is a little steep. There also isn't a set period for returns just before and after shipping, which is a little vague.
Questions about scams
While customer reviews for myLab Box are about average, with a 3.4-star rating from Trustpilot, the Better Business Bureau shows a different story. According to the BBB, myLab Box holds a dismal "F” rating along with a rating of 1 star out of 5. Customers complained about "fake” shipping labels and shipping taking much longer to send out than the promised 5 days. Some customers complained about not getting any results. There are a lot of questions about whether or not myLab Box is legit, which is too big of a red flag to ignore.
Not a trustworthy choice
While myLab Box seems like a good place to shop at face value, the "F” rating and 1-star reviews say otherwise. With questions about scams, missing shipments, or no results from tests, we don't feel comfortable recommending myLab Box for your lab tests. Keep your money (and your lab results) safe and check out one of our top-rated sites instead.
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Where Can You Find the Best Lab Testing?
Healthcare costs can be daunting, especially when it comes to lab testing. Whether you're insured, uninsured, or underinsured, the expenses associated with visiting a doctor's office for lab tests can add up quickly. Fortunately, there are alternative options available for those seeking answers about their health without breaking the bank.
With the rise of online lab testing services, you now have the opportunity to order tests on your own terms. The best part? You don't even have to go in for the tests. You can order them from the comfort of your own home.
Lab Testing Service FAQ
Continued from above...
Ordering lab tests online allows you to bypass the traditional process of visiting a doctor's office and dealing with the associated time and cost. Instead, you can collect the necessary samples at home and send them in for analysis at your convenience. This streamlined approach not only saves you time and money but also puts you in control of managing your own health. With online lab testing services, you can take proactive steps toward understanding your health status and addressing any concerns you may have.
The range of lab tests available through online services is extensive, covering a wide spectrum of health conditions and concerns. From infectious diseases and cancer screening to diabetes management and pregnancy testing, there are tests available to address an impressive number of health needs. Whether you're seeking routine screenings or investigating specific symptoms, online lab testing services offer a convenient and accessible way to access vital health information.
When choosing an online lab testing service, it can be hard to know where to start. There are so many places that offer online testing that narrowing down the options can be difficult. Don't worry, we've put together several factors to help you find the best service for accurate and helpful results. Here are some key considerations to keep in mind:
- Variety of tests. Look for a company that offers a wide range of test options. Having access to a broad variety of tests can help you address a variety of health concerns without having to seek out multiple providers. So, no matter what you're worried about, you have a lab you can trust as your one-stop shop.
- Cost. Compare the cost of lab tests across different providers to make sure you're getting the best value for your money. Look for companies that offer competitive pricing and transparent pricing structures, including any additional fees or discounts that may apply.
- Reputation. Research the reputation of the online lab testing service by reading customer reviews and checking ratings from trusted sources like the Better Business Bureau. A company with a track record of reliability, accuracy, and excellent customer service is more likely to provide you with a positive experience.
- Convenience. Consider the convenience of the testing process, including how samples are collected and where testing is performed. Opt for a company that offers convenient sample collection options, whether it's through a home testing kit or a local laboratory.
Top Consumer Reviews has evaluated and ranked the best places for lab testing services, helping you make informed decisions about your health. This way, you can get those tests done at home without any worries about doctors' offices or lengthy wait times. We hope this helps you choose an online lab testing service that meets your needs and provides you with accurate, reliable results - so you can go back to enjoying your life and keep control over your health!
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