Personalabs Review

Monday, July 7th

2025 Lab Testing Service Reviews

Personalabs

• Prices from $29 to $319 per test
• Test results within 48 hours
• 21 categories of tests
• Return policy within 1 week
• 4-star rating on average
• "A+” rating from the BBB

Personalabs is a privately owned healthcare service offering medical testing and telehealth all in one place. Established in 2006, the company collaborates with Quest Diagnostics and Labcorp to get you localized lab testing. Dispensing with the need for mail-delivered kits, Personalabs promptly sends an email post-test purchase. This email contains a printable doctor's order from Personalabs, which is presented to a local lab technician when you go into your local lab. Currently, Personalabs has partnerships with over 2,300 testing centers.

400+ tests across the US

Personalabs has over 400 tests available across 21 categories with lab testing sites across the United States (excluding residents of New York, New Jersey, and Rhode Island). Navigating through their website shows categories including allergies, autoimmune disorders, cancer screenings, liver function, hormonal assessments, pregnancy and fertility tests, STD evaluations, weight management assessments, fitness evaluations, and more.

All the info you need for each test

Each test listed on Personalabs' website is accompanied by a description delineating the purpose of the test, its target audience, any special instructions (such as fasting requirements before blood sampling), and the estimated time for result turnaround. While some tests may take between 2 to 10 business days for results, the majority offer results within a 24-48 hour window.

Prices from $41 to $1,722 per test

The prices at Personalabs aren't the most budget-friendly. While some tests, like the Hemoglobin A1c Blood Test, cost just $41, others are in the high hundreds (or thousands). You can choose between two labs when you want to buy a test: Quest or Labcorp. Usually, Labcorp is the most expensive with one test, "Allergen Profile for AZ, ID and UT (mountains), CO, NM, WY Blood Test” costing a whopping $1,722. The Quest price for the same test was $559. So, you can find a cheaper option even within the tests offered on this site, but it's still much higher pricing than we saw at some of Personalabs' competitors.

One week for a refund

In terms of refunds, you have a one-week window to cancel your lab tests post-purchase to receive a refund. At the time of cancellation, you'll see a $15 deduction from your total refund to cover the cost of the doctor's order and processing. Beyond this period, unused tests are automatically credited back to the customer's account (meaning you can only use the credit to buy something else from Personalabs), albeit with a $15 fee deducted. All tests remain valid for six months from the date of purchase.

Solid reputation for easy tests

Currently, Personalabs holds an "A+" rating from the Better Business Bureau, and its reputation with customers is pretty solid. Among several review sites, Personalabs has an average rating of 4 stars. Customers have high praise for Personalabs' user-friendliness and the ease of ordering and taking the tests. While there are a handful of complaints about customer service, these are much fewer than the positive comments and don't offer any specifics as to why the customer service wasn't ideal.

Tons of tests, but a little pricey

While Personalabs presents an extensive test menu, the pricing may not be ideal for some customers, especially those without insurance. For this reason, Personalabs ranks a little lower than its less expensive competitors, but beyond that, it's definitely a testing site worth checking out. With 400+ tests to choose from, you'll be able to find what you need here.