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True Health Labs Review

Monday, July 7th

2025 Lab Testing Service Reviews

True Health Labs Review 4 Star Rating

True Health Labs

4 Star Rating
  • Prices from $69 to $2,989 per test
  • Test results within 3-5 days
  • 33 categories of tests
  • Return policy within 4 months
  • 4.6-star rating on average
  • "A+” rating from the BBB

True Health Labs is known as one of the more affordable lab testing options, particularly for those without insurance or facing high deductibles. They offer tests from numerous CLIA-certified laboratories across the United States and internationally, providing flexibility in healthcare choices. As a bonus, if you obtain a list of required lab tests from your doctor and then purchase them online, you can earn potential discounts ranging from 20% to 80% compared to traditional physician-ordered tests.

Request special tests

True Health Labs offers the option to request tests not listed on their website by building a custom panel and submitting it for consideration. If the company can accommodate you, the requested test will be accepted and added to your account. Some tests at True Health Labs will be facilitated in person. Following online purchase, you can locate a nearby draw location from a network of over 2,000 sites for specimen collection. Other test kits, including those for stool, saliva, and hair analysis, can also be delivered to your home address for collection.

33 test categories and services

The platform has 33 categories of lab tests covering various concerns like cancer, cholesterol, drug, immune, infectious disease, thyroid, and STD testing, among others. You can also access COVID-19 testing and home testing kits for conditions like adrenal fatigue, breast cancer risk assessment, comprehensive stool analysis, and cortisol awakening response profile. Most tests show results within 3-5 business days.

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Tons of details on each listing

True Health Labs is totally transparent about the individual tests on its site. If you click through the different listings, you'll find details like what specimens will be collected, whether or not you need to fast, locations where the test may not be collected, and some basic next steps for what to do with your test results. You can also access a "how it works” page from each test and an FAQ if you want more step-by-step information.

Prices from $69 to $2,989

Prices can be pretty high at True Health Labs. Unfortunately, their promise to be helpful to those without insurance may not be as accurate as it seems. The cheapest test we found was a basic blood test for $69. The most expensive option was a Lyme Co-Infection Panel for $2,989. There was no way to discount this price that we found on the listing, which was one of the most expensive tests we've seen so far.

4-month refund window

You have four months from the date of purchase to ask for a refund from True Health Labs. This applies only if you haven't gone to the lab for specimen collection, and either way there will be a 10% cancellation fee. However, kits delivered to your home cannot be returned to True Health Labs.

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Easy tests and great customer service

With an "A+" rating from the Better Business Bureau and over a decade in operation, True Health Labs maintains an impressive reputation. While not as widely recognized as some competitors, they have garnered favorable feedback from customers. At one review site, True Health Labs showed an average rating of 4.6 stars out of 5. Customers agree that while the prices can be very high, the process of getting your lab tests done through True Health Labs is simple, and their customer service is extremely responsive.

A solid option for reliable tests

Although lacking a price match guarantee, and showing much higher costs compared to other companies, True Health Labs remains a trustworthy option for lab testing services, offering a solid selection of tests. With a highly competitive return window and praise for its customer service, True Health Labs earns a solid rating in our review. However, the higher-than-average prices (especially given that the service caters to those without insurance) kept True Health Labs from ranking any higher.

Where Can You Find the Best Lab Testing?

Healthcare costs can be daunting, especially when it comes to lab testing. Whether you're insured, uninsured, or underinsured, the expenses associated with visiting a doctor's office for lab tests can add up quickly. Fortunately, there are alternative options available for those seeking answers about their health without breaking the bank.

With the rise of online lab testing services, you now have the opportunity to order tests on your own terms. The best part? You don't even have to go in for the tests. You can order them from the comfort of your own home.

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Lab Testing Service FAQ

Yes! Whether you're looking for a basic metabolic panel, drug testing for a family member you suspect is using, or virtually any other type of lab testing, you can get it directly through an online service. You don't have to go to your doctor (and pay a copay) first!
Not usually. These services keep prices low by working directly with consumers, so you'll typically have to pay out of pocket. But, when you add up what you'd spend for a copay on a doctor visit and any deductibles on your insurance plan, it may be less expensive to use a lab testing service even if you have coverage.
There are a variety of reasons that people take advantage of online lab testing services. For those who don't have medical insurance, these providers give them access to valuable health information they might not be able to get elsewhere. Also, some consumers have privacy concerns about having their test results tied to their medical record at their PCP's office and prefer the relative anonymity of using an independent lab testing service.
That depends on the test you select. However, buying your tests directly from a lab service will almost always be less expensive than going through your doctor - unless you have really comprehensive medical insurance.
Practically any test your physician could order. Some of the most popular lab tests include Comprehensive Metabolic Panel, CBC (including Differential and Platelets), COVID-19 Antibodies, Hemoglobin A1C/Insulin/Glucose, and Urinalysis. If you're looking for drug testing, you'll find kits for everything from alcohol and tobacco to cocaine and marijuana use.
That depends on how the test is administered. If it's a hair or saliva test, yes: you'll collect the sample at home and send it in directly to the laboratory. On the other hand, if it's a blood test, you'll be directed to select a collection facility near you: very likely the same lab network your doctor would refer you to.
Most lab testing services deliver your results through a secure online portal or dashboard. You'll get an email letting you know when your results are ready to be viewed; your test results generally include an explanation and sometimes a PDF that you can share with your healthcare provider if you choose to do so. Results are often available within 1-3 business days of being received (or drawn at the lab), though more complex testing panels may require extra time.
Absolutely! Thousands of Americans use self-directed lab testing services every week. For extra peace of mind, check the lab's listing with the Better Business Bureau and look at customer reviews before you select the lab you'll use.
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Continued from above...

Ordering lab tests online allows you to bypass the traditional process of visiting a doctor's office and dealing with the associated time and cost. Instead, you can collect the necessary samples at home and send them in for analysis at your convenience. This streamlined approach not only saves you time and money but also puts you in control of managing your own health. With online lab testing services, you can take proactive steps toward understanding your health status and addressing any concerns you may have.

The range of lab tests available through online services is extensive, covering a wide spectrum of health conditions and concerns. From infectious diseases and cancer screening to diabetes management and pregnancy testing, there are tests available to address an impressive number of health needs. Whether you're seeking routine screenings or investigating specific symptoms, online lab testing services offer a convenient and accessible way to access vital health information.

When choosing an online lab testing service, it can be hard to know where to start. There are so many places that offer online testing that narrowing down the options can be difficult. Don't worry, we've put together several factors to help you find the best service for accurate and helpful results. Here are some key considerations to keep in mind:

  • Variety of tests. Look for a company that offers a wide range of test options. Having access to a broad variety of tests can help you address a variety of health concerns without having to seek out multiple providers. So, no matter what you're worried about, you have a lab you can trust as your one-stop shop.
  • Cost. Compare the cost of lab tests across different providers to make sure you're getting the best value for your money. Look for companies that offer competitive pricing and transparent pricing structures, including any additional fees or discounts that may apply.
  • Reputation. Research the reputation of the online lab testing service by reading customer reviews and checking ratings from trusted sources like the Better Business Bureau. A company with a track record of reliability, accuracy, and excellent customer service is more likely to provide you with a positive experience.
  • Convenience. Consider the convenience of the testing process, including how samples are collected and where testing is performed. Opt for a company that offers convenient sample collection options, whether it's through a home testing kit or a local laboratory.

Top Consumer Reviews has evaluated and ranked the best places for lab testing services, helping you make informed decisions about your health. This way, you can get those tests done at home without any worries about doctors' offices or lengthy wait times. We hope this helps you choose an online lab testing service that meets your needs and provides you with accurate, reliable results - so you can go back to enjoying your life and keep control over your health!

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