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Light in the Box Review

Sunday, December 5th

2021 Lamp Store Reviews

Light in the Box Review 2 Star Rating

Light in the Box

2 Star Rating
  • Most lamps under $50
  • 1,000+ new items added daily
  • Lots of different product categories

Light in the Box was founded in 2007 as a way for customers to have a convenient way to shop for lifestyle products. Their categories of products include weddings and events, shoes, bags, lighting, home and garden, toys, hobbies, beauty, phones, automotive, and more. They've left no stone unturned as far as what types of items are sold at Light in the Box. However, a pattern of complaints about the legitimacy of this business sends a message that despite their seemingly impressive selection of products, you might not always get what you hoped for here.

Weak selection

Although Light in the Box seems to carry items from every category under the sun, their selection isn't great. There are only 84 lamps and lampshades on their site, none of which are standing lamps. Most of the designs are simple and resemble what you mind find in a college dorm room. Desk lamps make up the majority of their inventory, but they also have table lamps, reading lamps, and shades.

Inexpensive lamps

The cost for lamps from Light in the Box ranges from $6.50 for a portable light clip to $214 for a modern-looking table lamp. All items are marked down from their original retail prices and most of them are under $50. If you're looking for a cheap lamp and aren't too worried about the style or quality, this is your place. The cost for shipping will depend on where you live.

No returns

If you change your mind about any items you buy from Light in the Box, you only have 7 days to submit a return or exchange ticket. You'll be responsible for the return shipping fees and they need to be in their original packaging. The catch is that many products are non-returnable. In fact, all lighting-related items from Light in the Box are final sale.

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Better Business Bureau alert

A major red flag about Light in the Box is that they have an "F" rating from The Better Business Bureau (BBB). An alert is posted on their BBB page regarding a pattern of complaints from consumers regarding delivery and customer service problems. Many customers say they order and pay for products from Light in the Box that they never receive. Customer service is unresponsive and many people have lost their money.

Working to improve processes

In response to the slew of negative customer reviews and alerts from the Better Business Bureau, Light in the Box came forward saying they are working on their shipping processes and want to establish marketplace trust as they work through some of their issues. This gives us hope that over the next year or two, Light in the Box will become a more reliable place to shop online. In addition, they have over 70,000 online reviews from customers and recently many of them are very positive with people saying they love that they can find unique, affordable products from Light in the Box and have received their purchase without any problems.

Better choices available

We aren't entirely confident that Light in the Box has their processes completely put together, but hope to see good things come from them in the future as they work to improve. In the meanwhile, they stay at the bottom of our rankings among lamp stores.

Where is the Best Place to Buy Lamps?

Aside from the fact that they add necessary lighting to a room and can change the ambiance, lamps are an important design element. Some people even buy lamps for a space and never turn them on because they are an inexpensive way to add color and style that doesn't take up too much room.

There's a good chance you've never been in or seen a brick-and-mortar store that specializes in selling lamps. That's because they hardly exist, so you can't really go "lamp shopping" without visiting tons of different home goods stores. Fortunately, shopping online allows you to have the biggest variety of lamp styles at your fingertips while comparing prices and getting the best deals. You'll almost always find better prices online, so you can stretch your budget and get lamps you really love!

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Lamp Store FAQ

Trends come and go, but some of today's most popular lamp styles include buffet, arc, tripod and swing arm lamps. Overall, though, the lamp you buy should fit your lighting needs, your decor, and your available space - and then you can worry about whether or not it's on trend.
Lamps let you "customize" your lighting, in a way. Have you ever turned on the built-in lighting and felt like they were too bright - or too dim? Or maybe the light didn't quite reach your cozy reading nook, computer desk, or craft table? Lamps can give you the light quality you want for any purpose, and they are a nice accent piece for your decor.
You won't find a better selection anywhere else. Shopping for your lamp online gives you a true panorama of all current options for indoor lighting. Plus, if you're buying an oversized lamp, shopping with an internet retailer means that you'll get your order delivered right to your home: no need to wrestle it over to your car and hope that it fits!
Read the product description or packaging. You'll usually find information about what kind of bulbs will fit the lamp you're buying. From there, it's up to you to choose how many lumens (for example, 1600 lumens = the light of a 100-watt incandescent bulb), what color "temperature" (warm or cool), how energy efficient you want your bulbs to be, and so forth.
As much or as little as you'd like! You can get plenty of lamps for under $50, all the way up to one-of-a-kind statement pieces for over $5,000!
Many online retailers will deliver your lamp for free. That's just one more great reason to buy your lamps online!
Check the return policy before you place your order. Most retailers accept returns of unused lamps within 30 days of purchase. You may have to pay a restocking fee and/or return shipping costs that will be deducted from your refund, though.
Most lamps last a very long time! (Haven't we all gotten at least one hand-me-down from Grandma's house?) As long as you take good care of it, keeping it dust-free and avoiding any unfortunate accidents, your lamp could easily last a decade or more.
Compare the Best Reviews

Continued from above...

Whether you're looking for table lamps, floor lamps, desk lamps, or arm table lamps, you'll find thousands of options online. You can specify the lamp size, stand color, shade color, and choose whatever type of lightbulb you want for most lamps. If you want something ornate, modern, flashy, or plain and functional, you'll have no shortage of choices.

As you browse different lamp stores, there are some important things to keep in mind:

  • Selection: Does the retailer sell a range of styles, sizes, and colors of lamps to choose from? Are you able to find all the different types of lamps you need in one place?
  • Pricing: How does the cost of lamps at one retailer compare with another? Can you find similar items that cost less elsewhere? How much do they charge for shipping?
  • Return Policy: If the lamp doesn't look as good in your space as you hoped or you need to return it for another reason, can you do so easily? Will you have to pay restocking fees?

TopConsumerReviews.com has reviewed and ranked the best lamp stores available online. We hope this information helps you find lighting that transforms your home and fits your style!

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