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Lights Online Review

Saturday, January 29th

2022 Light Fixture Store Reviews

Lights Online Review 3 Star Rating

Lights Online

3 Star Rating
  • "A+" rated and accredited by the BBB
  • 110% price match
  • Free shipping on orders over $49
  • 30-day return policy; retailer pays return shipping costs (except on freight deliveries)

For over 10 years, family-owned Lights Online has been applying their 50 years of experience as a brick-and-mortar lighting specialist to their internet storefront. You'll find tens of thousands of light fixtures here, and a good customer service team at the ready if you need any guidance.

Look for discounts

When we first visited the Lights Online store, we got a pop-up offering a 15% discount for signing up for their mailing list. Be aware that some manufacturers are excluded from that savings. There were also quite a few coupon codes on some light fixtures as we browsed individual items, and a link to coupons at the bottom of the site too.

Choose a light fixture category

The easiest way to get started is by choosing the type of light fixture you're looking for from the links at the top of the site: Bath, Ceiling Fans, Chandeliers & Pendants, Ceiling, Wall, Lamps, Outdoor, or Trends. The dropdown menu will let you see specific types of lighting in each category; if you're not quite sure yet, you can choose the All link and get some ideas by browsing. It's not obvious, but on your results page you'll see two buttons for filter and sort: those can be used to see the fixtures in your price range, preferred brand, type of bulb or finish you prefer, and so on. Lights Online doesn't come out and tell you how many different light fixtures they sell in each category, but we found more than enough to keep us interested. For example, in Ceiling Fans alone, there were over 50 pages of products!

Informative but not overwhelming

There's a simplicity to product pages on Lights Online that we really appreciate. The overview, specifications, and reviews are separated by tabs: you only have to see the information you need, without having to scroll endlessly to find it. Some light fixtures have in-depth customer reviews, complete with post-installation photos and ratings of the items' quality and value.

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Is it actually in stock?

And yet, our shopping experience with Lights Online was confusing at best. Many of the light fixtures that caught our attention were listed as on sale. But, when we clicked on the images to go to the product pages, most of them were out of stock. We reached out to the customer service department via live chat - and were able to reach someone right away, which is a positive - and the rep told us that while all of their in-house brands would be available, certain manufacturers had to be ordered. "But they usually come in within a few days." So, it's on sale...but you don't actually have it? That's not very straightforward.

Some customer-friendly perks worth noting

However, we can't overlook some of the good things about this store. Lights Online has a 110% price match: if you find your light fixture for less, they'll drop their pricing to be 10% less than the competitor's. You can take advantage of this prior to placing your order by reaching out to Lights Online. This store also gives you free shipping on all orders over $49, a 30-day return policy, and no shipping fees on returns unless your purchase was heavy enough to need freight delivery.

Good track record

Also, Lights Online has a solid reputation. Their Better Business Bureau listing had no complaints registered at the time of this review, and the store had earned an "A+" rating and accreditation.

Could be better

We appreciate the attention to customer service that Lights Online provides, and any company with a perfect BBB listing deserves some recognition. But, with so many light fixtures out of stock - and no way to filter products to only see the ones that are actually available - shopping this store took a lot more time than other retailers. Lights Online gets a "just okay" rating.

Where Can You Find the Best Light Fixtures Online?

Whether you're looking for bright, new outdoor lights to increase your home's security or a gorgeous pendant light to update your entryway, there are literally tens of thousands of options - but only when you take advantage of the selection offered by internet retailers. No brick-and-mortar store near you can even come close!

What if I'm not sure which light fixture I need? Is it really a good idea to buy something I haven't seen in person? Rest assured that most online retailers of light fixtures go out of their way to help you get the perfect lighting, with detailed product descriptions, ALA-certified experts on standby for any questions before or after you place your order, and generous return policies that let you get a refund or make an exchange if needed.

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Light Fixture Store FAQ

A light fixture is an electric device used to illuminate a room. They can be used to beautify a space and add to the aesthetic. Buying a nice light fixture is like buying a piece of furniture because they can make such a statement in a room. Some light fixtures are basic and nearly unnoticeable, such as can lights, while other light fixtures are large, hang from the ceiling, contain ornate details, and use multiple light bulbs.
Most light fixtures are going to differ in the way they are installed in the ceiling or wall. You'll usually have to assemble the light fixture before you can even begin the installation process. Every light fixture comes with step-by-step details for assembly as well as an inventory of all the parts included and what they are for. Follow the instructions for assembly and installation. If you need additional help, you could look up a video online or hire an electrician.
The price of a light fixture depends on the brand, materials, size, weight, and style. If you're going for something simple and timeless, you could stay in the $100 price range. However, for a modern, stylish light fixture you could easily spend $500 or more. Some retailers offer crystal or diamond chandeliers that cost upwards of $50,000. There are thousands of light fixtures to choose from in all different price ranges. Whatever you choose, keep in mind that the light fixture will be a staple part of your home that you might have forever. Make sure you select something you love, even if it is priced slightly higher than you planned for!
Whether the style of your space is farmhouse, modern, chic, industrial, or bohemia, there are light fixtures you can buy online to match. There are eight main categories of light fixtures that you might choose from depending on the design of your walls and ceilings. They include architectural, recessed (like can lights), track, undercabinet, pendants, chandeliers, ceiling, and wall sconces. Selecting which of these designs will work best for your space is one of the first steps when you shop for light fixtures online.
Some light fixtures will come with the bulbs they need, so you won't have to make a trip to the store or spend extra money on them. However, most light fixtures have a particular size of bulb they need, but you can choose the temperature of bulb you prefer. The primary colors are soft white, bright white/cool white, and daylight. Depending on if you like a room to have more yellow or white lighting, you can select the type of light bulb that creates the ambiance you like best.
Yes, it is possible to return a light fixture. Maybe it doesn't match your decor like you hoped or the size is different than you'd imagined. Either way, most light fixture retailers will offer anywhere between a 30- and 90-day return policy for unused items. You'll usually be able to send it back for a full refund or a store credit so you can exchange it for a new light fixture.
Some of the most stunning light fixtures end up being big and heavy. To stay on the safe side, it is best to buy a brace to support the weight. The drywall of plaster on a ceiling is not meant to support heavy objects, so to avoid any issues you can purchase a brace for around $20 at your local hardware store. There are plenty of online videos to walk you through the installation process safely.
If you have the money and the eye for it, adding a beautiful light fixture to all your rooms will stun everyone who walks through your doors. However, it is not necessary to have unique lighting in every room. Some of the main areas where fancy light fixtures can make a big difference are your entryway, dining room, living room, home office, and kitchen. These are high-traffic areas where the light fixtures will both be used and enjoyed often.
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Continued from above...

Of course, if you want the best of both worlds, you can always consider buying your lighting online from a big-box home improvement store near you: better selection with the convenience of local returns!

Best of all, shopping for light fixtures online makes it even more likely that you'll find something you truly love - not just what happened to be in stock at the local hardware store. If you're looking for lighting that's not a carbon copy of everyone else's in your neighborhood or you've got a unique decor you're trying to enhance, you'll definitely want to have as many options as possible.

Which store should you use for buying your light fixtures? There are many excellent retailers out there and it could feel a little overwhelming deciding where to start. Consider the following criteria as you choose which store gets your business:

  • Easy-to-Use Website. Does the retailer make it quick and painless to sort through the thousands (or tens of thousands!) of light fixtures they carry? Are there buying guides or style recommendations if you need some inspiration or help?
  • Selection. More inventory means you're more likely to find several light fixtures that you like.
  • Customer Perks. Some stores sweeten the deal with free shipping, price matching, or generous return policies that even pay for the shipping back to the warehouse if you need a refund or exchange.
  • Reputation. Have other customers had a good experience with the business? Are there shopper reviews and ratings on individual light fixtures? Does the retailer do a better-than-average job of responding to any customer complaints?

To help you find the right lighting for your home or office, TopConsumerReviews.com has evaluated and ranked the best online retailers of light fixtures available today. We're confident that this information will make it quick, easy, and affordable to change the look and feel of your decor!

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