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LegalZoom Review

Sunday, April 21st

2024 Living Will Service Reviews

LegalZoom Review 4 Star Rating


4 Star Rating
  • Living Will priced from $39 to $49
  • Package options up to $249
  • Legal advice from $14.99 to $199/month
  • Thousands of 5-star ratings
  • Complete forms in 15 minutes
  • "A+" rating and accreditation from the BBB

Established in 1999, LegalZoom is a valuable resource that strives to make legal assistance accessible to a wide audience. Having assisted over 4 million customers with a variety of legal documents and concerns, LegalZoom offers Living Wills along with other legal documents. One standout of LegalZoom is its wide variety of packages that help your Living Will match up with your individual needs.

Getting started in 15 minutes or less

The process of creating a Living Will on LegalZoom is user-friendly, similar to other platforms in our review. At the start, you are guided through a series of questions. Usually, you start by specifying your state of residence to make sure the Living Will will adhere to any legal requirements for your area. All of the questions in the survey can be answered for free, and at the end of the process, you can see prices and make a decision on your purchase. Most customers can complete their Living Will at LegalZoom in 15 minutes or less.

Prices from $39

LegalZoom provides multiple options for attorney advice. The basic cost for a do-it-yourself Living Will with unlimited revisions for 30 days is $39. For an additional $10, you can include attorney assistance in the process of creating your Living Will. This includes legal advice for two weeks after the purchase. After that legal advice, covering any topic, renews at $14.99 monthly. Another package, starting at $249, includes a Living Will, Financial Power of Attorney, and a choice between a Last Will or a Living Trust. This package includes one year of legal questions related to estate planning and unlimited document revisions. If you want extra legal feedback after this point, the advice portion of the purchase will renew at $199/month.

No resources on site

Unlike some of the other companies in our review, LegalZoom doesn't have a comprehensive resource page or legal library. This was disappointing as many of the legal terms on the site are a little complex. While the FAQ page is pretty useful, we would love to see more references for customers that relate to different legal topics. Unfortunately, at LegalZoom, you may be left looking elsewhere for that guidance.

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No refund policy

While some platforms offer a satisfaction guarantee for their forms, LegalZoom does not. However, as you can review documents before purchasing, any concerns are likely to be minimal. For queries or concerns, LegalZoom provides a customer care phone number and accepts questions via email. However, this is fairly disappointing as most of the other companies in our review offered a guarantee or refund policy of some kind.

Top tier reputation

On the bright side, you may not ever need to worry about getting a refund at LegalZoom. With over 6,000 positive reviews and an "A+" rating from the Better Business Bureau, this service gets lots of love from clients. And its reputation is solid across platforms. For example, on Trustpilot, where LegalZoom has over 3,000+ individual reviews, the company holds an average rating of 4.5 stars out of 5. Comments include praise for LegalZoom's customer service team, professional contracts, and ease of use. Many of the customers who left reviews for LegalZoom noted that they were return customers, who had purchased more than one legal packet from LegalZoom over the years.

Great option for those looking for advice

Despite being slightly pricier than other alternatives, the overwhelmingly positive customer feedback positions LegalZoom as an excellent choice for creating a Living Will. The extremely high "A+" rating and solid feedback from customers are bonuses, too. For this reason, we award it a solid rating in our review and highly recommend it as a reliable and professional place to start working on your Living Will, especially if you're looking to talk to legal professionals or don't want to completely DIY your documents.

Where is the Best Place to Create a Living Will?

We've all heard of a Will before, but what about a Living Will? This document is a specific legal option that addresses a particular phase of life - when you're approaching the end. If faced with a terminal illness or irreversible coma, decisions regarding life-sustaining or life-ending procedures may become necessary.

The purpose of a Living Will is to establish a premeditated plan, enabling you to make decisions about the preservation of your life if incapacitated. Alternatively, a Living Will also allows you to designate someone to make medical decisions on your behalf (medical power of attorney). And in recent years, online services that can help you create a Living Will have surged in popularity.

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Living Will Service FAQ

A living will, also known as an advance healthcare directive, is a legal document that specifies your medical wishes in the event you become incapacitated. It lets physicians know what kind of life-saving measures you want taken if you warrant life support or other extreme medical intervention. A living will can also outline preferences for pain medication and organ donation.
To use a legal service and create a living will, you should expect to pay around $40. Some services allow you access to their platform for a monthly fee where you can create hundreds of different documents like prenuptials, loan agreements, eviction notices, partnership agreements, quitclaim deeds, and more. Other services let you select the type of legal document you need and pay a flat fee for its creation.
A living will lets you make medical decisions for yourself while you're of a sound mind. No one knows you better than yourself, so a living will gives you the control to be taken care of the way you want. Oftentimes family members choose to go to extreme measures to prolong the life of a loved one, even if they have no chance of recovery or leading a productive life again. With a living will, you take the pressure away from family members and doctors who are left having to choose how your life-saving medical treatments should go.
Anyone who is at least 18 years old and of a sound mind can create a living will. A sound mind means you are able to understand the benefit, risk, and effect of signing the document. Regardless of your gender, race, medical history, or financial situation, you can easily have your living will written up online.
It's a good idea for everyone to have a living will. As unpleasant as it is to think about, you never know when you may be in an accident or diagnosed with a life-threatening illness. These things might make it so you can't think clearly enough to make medical decisions for yourself, so it's a good idea to have a living will written up. It takes effect as soon as you sign it and never expires.
Every state has its own rules about what can be carried out in a living will. Regardless of what you add to your living will, medical professionals can only carry it out if it honors state laws. Some examples of what situations might be outlined in a living will are terminal illness or injury, needing life support, and permanent unconsciousness.
You can make changes to your living will if you destroy your original one. Rather than making edits, it is best practice to create an entirely new living will if you need adjustments made. Be sure to let your healthcare representative and family members know about the changes and where to find your living will in case of an emergency.
One of the first steps you can take to make sure your living will is carried out is to let your family members and health care representatives know that it exists. As long as the living will is in harmony with local state laws and regulations, it is a legally binding document. If you present your living will to a physician who does not want to carry it out because of conflicting ethical or religious beliefs, it is best to transfer to a new doctor who is able to follow everything outlined in the document.
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Continued from above...

While you can create a Living Will at any point in your life, it is advisable to create one while of sound mind, without a life-threatening situation in the background. So for many, it can be something you prepare years and years in advance with no real need for the document anytime in the near future. This proactive step provides both you and your loved ones peace of mind in case of an unforeseen emergency, where emotions run high, and life takes an unexpected turn.

Contemplating these matters might not be the most enjoyable task, and if you're just getting started, the process can seem very complex. This is one of the reasons not everyone has a Living Will. But with so many online platforms making it quick and easy to put together, you can now find an affordable way to put together all of the documents you might need for end-of-life concerns. Plus, with these online services, you don't need to find a local lawyer to help you through the process. Legal help is usually included in the fees.

Modern sites have made it possible to create a Living Will from the comfort of your own home. An online Living Will service guides you through a systematic process, prompting you to provide the necessary information to cover all aspects of the Living Will comprehensively. The process aims to instill confidence in creating your Living Will, ensuring no critical steps are overlooked. Some providers even offer round-the-clock customer service to address any questions that may arise as well as appointments with and reviews by professional lawyers.

Even with the ease of online creation for Living Wills, there are a lot of options out there. While exploring the array of online Living Will services, consider these crucial aspects to help you narrow down what you need:

  • Pricing. As you won't be engaging directly with lawyers (unless you opt in for additional services), it's essential to locate a Living Will creation service that offers affordability. Before enrolling with any service, you'll want to see if the services offer one-time payments or monthly plans. Some even offer annual payments, so it will be important to decide how much help you need and what you need to pay for.
  • Reputation. Make sure you check out each company's credentials. What scores do they have with the Better Business Bureau? How do the different services stack up in the customer reviews? If other customers just like you are happy (or unhappy) it can help you make a more informed decision.
  • Guidance and resources. The process of crafting your Living Will should be clear and uncomplicated at the site that you choose. Legal terminology can be overwhelming, particularly for those unfamiliar with the terms. The top companies recognize this and provide supportive resources such as articles, access to customer service, legal dictionaries, and FAQs to guide you through the process seamlessly.

With something as important as life and medical decisions, you don't want to leave it up to chance. To help keep the future low-stress for you or your family members, Top Consumer Reviews has evaluated and ranked the best online legal services to assist you in creating a Living Will. It's our goal to help provide the peace of mind you need as you undertake this important task!

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